COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Overview of Best Western Watertown Fort Drum

Photo gallery

Featured Image
Premium bedding, pillowtop beds, individually furnished, desk
Premium bedding, pillowtop beds, individually furnished, desk
Premium bedding, pillowtop beds, individually furnished, desk
Premium bedding, pillowtop beds, individually furnished, desk

Best Western Watertown Fort Drum

2.5 out of 5

3.9/5 Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet friendly
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

    Popular LocationRoswell P. Flower Memorial Library2 min walk
    Popular LocationJefferson County Historical Society2 min walk
    Popular LocationThompson Park3 min drive
    AirportWatertown, NY (ART-Watertown Intl.)11 min drive

Choose dates to view prices

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

No guest room rating
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

4.5/5 guest room rating
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

4.5/5 guest room rating
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Accessible, Bathtub

5/5 guest room rating
  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

4.1/5 guest room rating
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

4.3/5 guest room rating
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Queen Bed with Sofa bed, Accessible, Bathtub (with Sofabed)

5/5 guest room rating
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

5/5 guest room rating
  • Sleeps 4
  • 1 King Bed

About this area

Watertown

Located in Watertown, Best Western Watertown Fort Drum is in the city center and near the airport. Black River and Thompson Park reflect the area's natural beauty and area attractions include Sci-Tech Center of Northern New York and New York State Zoo at Thompson Park. Take in the nearby slopes with cross-country skiing and downhill skiing, or check out other outdoor activities such as snowmobiling and sledding.
Popular Location

What's nearby

  • Roswell P. Flower Memorial Library - 2 min walk
  • Jefferson County Historical Society - 2 min walk
  • Thompson Park - 3 min drive
  • Jefferson Community College - 5 min drive
  • Burrville Cider Mill - 9 min drive

Getting around

  • Watertown, NY (ART-Watertown Intl.) - 11 min drive

Restaurants

  • Savory Downtown — 1 min walk
  • Lounge at Savory Downtown — 1 min walk
  • Vito's Gourmet — 4 min walk
  • Cam's Pizzeria — 5 min walk
  • The Crystal Restaurant — 6 min walk

About this property

Best Western Watertown Fort Drum

Hotel in Watertown with restaurant and indoor pool
This smoke-free hotel features a restaurant, an indoor pool, and a fitness center. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Additionally, a bar/lounge, a poolside bar, and a sauna are onsite. All 160 individually furnished rooms feature WiFi and pillowtop beds. For a bit of entertainment, LCD TVs come with digital channels, and guests can also appreciate conveniences like refrigerators and microwaves.
Best Western Watertown Fort Drum offers 160 accommodations with coffee/tea makers and complimentary weekday newspapers. Each accommodation is individually furnished. Pillowtop beds feature premium bedding. 42-inch LCD televisions come with premium digital channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 0.01 per stay)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–9:30 AM
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Free reception (select days)
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Indoor pool
  • Sauna

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Conference center (8446 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in lobby
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 42-inch LCD TV
  • Digital channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Individually furnished
  • Iron/ironing board

Policies

Check-in

Check-in from 3 PM - midnight
Express check-in
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

The following facilities or services will be unavailable from September 9 2020 to June 1 2021 (dates subject to change):
  • Dining venue(s)
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per accommodation (varies based on length of stay)
Dogs and cats welcome
2 per room (up to 20 lbs)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 4 children 17 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for USD 20.0 per night
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 0.01 per stay (rates may vary)
  • Pet fee: USD 30 per accommodation (varies based on length of stay)
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Up to 4 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Best Western Fort Drum
Best Western Fort Drum Hotel
Best Western Fort Drum Hotel Watertown
Best Western Watertown Fort Drum
Best Western Watertown Fort Drum Hotel
Best Western Carriage House Hotel Watertown
Best Western Watertown
Watertown Best Western
Watertown Fort Drum Watertown
Best Western Watertown Fort Drum Hotel
Best Western Watertown Fort Drum Watertown
Best Western Watertown Fort Drum Hotel Watertown

Frequently asked questions

3.9
Good
Rating 5 - Excellent. 313 out of 995 reviews
5 - Excellent 31%
Rating 4 - Good. 407 out of 995 reviews
4 - Good 41%
Rating 3 - Okay. 168 out of 995 reviews
3 - Okay 17%
Rating 2 - Poor. 73 out of 995 reviews
2 - Poor 7%
Rating 1 - Terrible. 34 out of 995 reviews
1 - Terrible 3%

4.1/5

Cleanliness

4.2/5

Staff & service

3.8/5

Amenities

3.8/5

Property conditions & facilities

3/5 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room had a very weird smell when I entered it and the windows were so thin that I could hear what looked/sounded like drug deals in the parking lot from my fourth floor room. Also at one in the morning I was woken up by a screaming baby and people congregating and being loud in the hallway. On a good note the young lady at the front desk was very nice and helpful at check in.
Stayed 1 night in May 2021

4/5 Good

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything
Stayed 2 nights in Apr 2021

4/5 Good

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The location was fine, staff was nice, but the walls could be thicker.
Stayed 2 nights in Apr 2021

2/5 Poor

Liked: Cleanliness, staff & service
Disliked: Amenities
Everything at the hotel was fine except we went
Stayed 2 nights in Mar 2021

3/5 Okay

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel it's is outdated and slightly run down. The staff is great though and easy to work with and ask questions to. The gym is small with basic equipment and was dirty. The pool has an uneven floor and was also not very clean but sanitized well for C19. The room was meant to be a tub king but ended up with a shower queen which was alright and met the needs. The fridge didn't work though and that was a bummer. The room next door was definitely smoking pot; the scent of which leaked into our room multiple times. Overall the stay was enjoyable with issues out of control of the staff who where very kind.
Stayed 4 nights in Mar 2021