Ratings based on 1,754 Verified Reviews

4.2 out of 5
85% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted Apr 24, 2019
Stay here every time I go to northern NY to visit family so I can use airport shuttle for 6am flight departure. Have always experienced great service and friendly staff.
1 out of 5
by A verified traveler from Watertown, NY

Posted Apr 23, 2019
AWFUL. Found a bedbug the first night there. They switched our room to a smaller one. In the new room, semen on the side of the desk and blood and snot on one of the beds. They refunded for the first night only and told me it would be posted at check out and has yet to be posted.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 23, 2019
4 out of 5
by A verified traveler

Posted Apr 22, 2019
Comfortable and convenient. Reasonably quiet. Nice staff.
4 out of 5
by A verified traveler

Posted Apr 20, 2019
it was great and clean and friendly good people and on time
2 out of 5
by A verified traveler

Posted Apr 19, 2019
The heating system in the room we were assigned did NOT work properly. We were able to change room , but the heating system was still not correct. Either to cold or to hot. The shower head did not junction properly, water going to the floor, adjustment on shower head were clogged and we could not adjust to water spray. The water faucet in bathroom sink was not working well, it rotated all the way around until you could find hot or cold water.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 18, 2019
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 15, 2019
5 out of 5
by A verified traveler

Posted Apr 14, 2019
Very close to restaurant and great breakfast...………..
5 out of 5
by A verified traveler from Boisbriand, QC

Posted Apr 13, 2019
short stay but overall excellent hotel!! Personnal, room and breakfast was perfect!