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Hilton Garden Inn Watertown/Thousand Islands

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Reception
Indoor pool
Indoor pool
Room amenity
In-room safe, desk, iron/ironing board, free cribs/infant beds

Overview of Hilton Garden Inn Watertown/Thousand Islands

Hilton Garden Inn Watertown/Thousand Islands

3.0 star property

4.5/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet friendly
  • Air conditioning
  • Restaurant
Map
1290 Arsenal Street, Watertown, NY, 13601

Explore the area

  • Popular LocationRoswell P. Flower Memorial Library4 min drive
  • Popular LocationHighland Meadows Golf and Country Club7 min drive
  • AirportWatertown, NY (ART-Watertown Intl.)8 min drive
  • Popular LocationBurrville Cider Mill13 min drive

Choose dates to view prices

About this area

Watertown

Located in Watertown, Hilton Garden Inn Watertown/Thousand Islands is in an area with good shopping. Jefferson County Historical Society and Roswell P. Flower Memorial Library are local landmarks, and some of the area's attractions include Sci-Tech Center of Northern New York and New York State Zoo at Thompson Park. Take in the nearby slopes with downhill skiing and skiing, or check out other outdoor activities such as snowmobiling.
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Map

What's nearby

  • Roswell P. Flower Memorial Library - 4 min drive
  • Highland Meadows Golf and Country Club - 7 min drive
  • Burrville Cider Mill - 13 min drive
  • Fort Drum - 16 min drive
  • Winona State Forest - 31 min drive

Getting around

  • Watertown, NY (ART-Watertown Intl.) - 8 min drive

Restaurants

  • Applebee's - 4 min walk
  • Chipotle - 4 min walk
  • Jreck Subs - 5 min walk
  • Buffalo Wild Wings - 6 min walk
  • Ruby Tuesday - 7 min walk

About this property

Hilton Garden Inn Watertown/Thousand Islands

3-star hotel with fitness center and conference center
This hotel features an indoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a conference center, and a spa tub are onsite.
Hilton Garden Inn Watertown/Thousand Islands offers 136 air-conditioned accommodations with safes and coffee/tea makers. 37-inch flat-screen televisions come with cable channels. Refrigerators and microwaves are provided.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages spoken

English, German

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Electric car charging station on site

Food and drink

  • Full breakfast available for a fee daily 6 AM–11:30 AM: USD 15.95 for adults and USD 6.95 for children
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • The Grille

Things to do

  • Fitness center
  • Indoor pool
  • Spa tub

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • Conference center (6350.0 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • Fireplace in lobby
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom

Entertainment

  • 37-inch flat-screen TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Phone
  • Safe

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Family friendly
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Washer and dryer
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Guest rating 4.5+
Guest rating 4.5+

Policies

Check-in

Check-in time starts at 4 PM
Express check-in

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Welcoming dogs and cats only
2 per room

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: USD 15.95 for adults and USD 6.95 for children (approximately)
  • Pet fee: USD 75 per accommodation, per stay
  • Rollaway bed fee: USD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hilton Garden Inn Thousand Islands
Hilton Garden Inn Watertown Thousand Islands
Hilton Garden Thousand Islands
Hilton Garden Watertown Thousand Islands
Hilton Garden Inn Watertown/Thousand Islands Watertown
Hilton Garden Watertown/Thousand Islands Watertown
Hilton Garden Watertown/Thousand Islands
Hilton Garn WatertownThousand
Hilton Garden Inn Watertown/Thousand Islands Hotel
Hilton Garden Inn Watertown/Thousand Islands Watertown
Hilton Garden Inn Watertown/Thousand Islands Hotel Watertown

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 457 out of 713 reviews
5 - Excellent 64%
Rating 4 - Good. 191 out of 713 reviews
4 - Good 27%
Rating 3 - Okay. 43 out of 713 reviews
3 - Okay 6%
Rating 2 - Poor. 12 out of 713 reviews
2 - Poor 2%
Rating 1 - Terrible. 10 out of 713 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.6/5

Staff & service

4.6/5

Amenities

4.6/5

Property conditions & facilities

4.5/5

Eco-friendliness
Write a review

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service
👍
Stayed 1 night in May 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pricey but everything was excellent.
Stayed 1 night in May 2022

5/5 Excellent

Nice quite
Stayed 1 night in Apr 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great, friendly staff and free ev charging
Stayed 1 night in Apr 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great people
Stayed 2 nights in Apr 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was excellent
Stay went perfectly, Restaurant and bar were both good, pool was also good. Rooms clean and comfortable.
Stayed 1 night in Mar 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome getaway
Awesome stay, I will definitely be back. Great service from check in to restaurant staff.
Stayed 2 nights in Feb 2022

5/5 Excellent

Stayed 1 night in Feb 2022