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Overview of Hilton Garden Inn Watertown/Thousand Islands

Photo gallery

Reception
Indoor pool
Indoor pool
Room Amenity
In-room safe, desk, iron/ironing board, free cribs/infant beds

Hilton Garden Inn Watertown/Thousand Islands

3 out of 5

4.5/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided

Explore the area

    Popular LocationJefferson Community College3 min drive
    Popular LocationRoswell P. Flower Memorial Library4 min drive
    Popular LocationThompson Park7 min drive
    AirportWatertown, NY (ART-Watertown Intl.)8 min drive

Choose dates to view prices

Room, 1 King Bed

4.8/5 guest room rating
  • 240 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Drinks & Snacks)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Jetted Tub

5/5 guest room rating
  • 240 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed

5/5 guest room rating
  • 240 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

5/5 guest room rating
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds (Drinks & Snacks)

5/5 guest room rating
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

4.8/5 guest room rating
  • 240 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

5/5 guest room rating
  • Sleeps 4
  • 1 King Bed

Business Suite, 1 King Bed

5/5 guest room rating
  • 240 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

4.8/5 guest room rating
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Hearing)

4.7/5 guest room rating
  • Sleeps 4
  • 2 Queen Beds

About this area

Watertown

Located in Watertown, Hilton Garden Inn Watertown/Thousand Islands is in an area with good shopping. Jefferson County Historical Society and Roswell P. Flower Memorial Library are local landmarks, and some of the area's attractions include Sci-Tech Center of Northern New York and New York State Zoo at Thompson Park. Take in the nearby slopes with downhill skiing, or check out other outdoor activities such as snowmobiling.
Popular Location

What's nearby

  • Jefferson Community College - 3 min drive
  • Roswell P. Flower Memorial Library - 4 min drive
  • Thompson Park - 7 min drive
  • Highland Meadows Golf and Country Club - 7 min drive
  • Burrville Cider Mill - 13 min drive

Getting around

  • Watertown, NY (ART-Watertown Intl.) - 8 min drive

Restaurants

  • The Grille — 1 min walk
  • Chipotle — 4 min walk
  • Jreck Subs — 5 min walk
  • Bob Evans — 6 min walk
  • Ruby Tuesday — 7 min walk

About this property

Hilton Garden Inn Watertown/Thousand Islands

3-star hotel with restaurant and indoor pool
This hotel features a restaurant, an indoor pool, and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a spa tub, and a 24-hour business center are onsite. All 136 rooms provide free WiFi and free wired Internet, flat-screen TVs with cable channels, and conveniences like refrigerators and microwaves. Room service, coffee makers, and free weekday newspapers are among the other amenities available to guests.
Hilton Garden Inn Watertown/Thousand Islands offers 136 air-conditioned accommodations with safes and coffee/tea makers. 37-inch flat-screen televisions come with cable channels. Refrigerators and microwaves are provided.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Electric car charging station on site

Food and drink

  • Full breakfast available for a fee daily 6 AM–11:30 AM: USD 15.95 for adults and USD 6.95 for children
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Indoor pool
  • Spa tub

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Languages spoken

  • English
  • German

Business services

  • 24-hour business center
  • Conference center (6350.0 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • Fireplace in lobby
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hair dryer

Entertainment

  • 37-inch flat-screen TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4 PM
Express check-in

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: USD 15.95 for adults and USD 6.95 for children (approximately)
  • Rollaway bed fee: USD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hilton Garden Inn Thousand Islands
Hilton Garden Inn Watertown Thousand Islands
Hilton Garden Thousand Islands
Hilton Garden Watertown Thousand Islands
Hilton Garden Inn Watertown/Thousand Islands Watertown
Hilton Garden Watertown/Thousand Islands Watertown
Hilton Garden Watertown/Thousand Islands
Hilton Garn WatertownThousand
Hilton Garden Inn Watertown/Thousand Islands Hotel
Hilton Garden Inn Watertown/Thousand Islands Watertown
Hilton Garden Inn Watertown/Thousand Islands Hotel Watertown

Frequently asked questions

4.5
Wonderful
Rating 5 - Excellent. 387 out of 616 reviews
5 - Excellent 63%
Rating 4 - Good. 172 out of 616 reviews
4 - Good 28%
Rating 3 - Okay. 38 out of 616 reviews
3 - Okay 6%
Rating 2 - Poor. 10 out of 616 reviews
2 - Poor 2%
Rating 1 - Terrible. 9 out of 616 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.6/5

Staff & service

4.5/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and the pool was great. We loved the reserve times. Breakfast was very good and great.
Stayed 2 nights in Apr 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After being locked down due to the coronavirus for a year, my girlfriend and I needed to get out of the house and enjoy a bit of a safe getaway. We booked a jacuzzi suite, locked ourselves in the room, had a soak and ordered room service. A nice, safe, corona-free escape from the everyday. We often go to the Hilton Garden Inn Watertown / Thousand Islands - since it is a quick 1 hr. trip for us and the rooms are always clean, the staff is always friendly and helpful, and the onsite Grille restaurant is quite good.
Stayed 3 nights in Mar 2021

3/5 Okay

Traveled with group, Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The hotel was beautiful. The beds however were extremely uncomfortable. The staff was ok but they were kind of rude and you could tell they didn’t really like their jobs. No one looked happy. I know everyone has masks on but you can tell when someone is smiling still and they weren’t.
Stayed 1 night in Mar 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2021