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Holiday Inn Express Hotel & Suites Watertown-Thousand Island, an IHG Hotel

Photo gallery for Holiday Inn Express Hotel & Suites Watertown-Thousand Island, an IHG Hotel

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Indoor pool
Indoor pool
Indoor pool
In-room safe, desk, iron/ironing board, free cribs/infant beds

Overview of Holiday Inn Express Hotel & Suites Watertown-Thousand Island, an IHG Hotel

Holiday Inn Express Hotel & Suites Watertown-Thousand Island, an IHG Hotel

2.5 star property

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Restaurant
Map
1290 Arsenal St, Watertown, NY, 13601

Explore the area

  • AirportWatertown, NY (ART-Watertown Intl.)9 min drive
  • Popular LocationFort Drum17 min drive
  • Popular LocationBoldt Castle39 min drive
  • Popular LocationHeart Island39 min drive

Choose dates to view prices

About this area

Watertown

Located in Watertown, Holiday Inn Express Hotel & Suites Watertown-Thousand Island, an IHG Hotel is in an area with great shopping. Dry Hill Ski Area and Highland Meadows Golf and Country Club are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Sci-Tech Center of Northern New York and New York State Zoo at Thompson Park. Spend some time exploring the area's activities, including skiing.
Visit our Watertown travel guideOpens in a new window
Map

What's nearby

  • Roswell P. Flower Memorial Library - 5 min drive
  • Burrville Cider Mill - 13 min drive
  • Fort Drum - 17 min drive
  • Boldt Castle - 39 min drive
  • Heart Island - 39 min drive

Getting around

  • Watertown, NY (ART-Watertown Intl.) - 9 min drive

Restaurants

  • Ruby Tuesday - 3 min walk
  • Applebee's - 7 min walk
  • Jreck Subs - 8 min walk
  • B-Hat's Curry House - 10 min walk
  • 1025 Ruyi Japanese Steak House Restaurant - 14 min walk

About this property

Holiday Inn Express Hotel & Suites Watertown-Thousand Island, an IHG Hotel

Hotel in Watertown with free breakfast and business center
An indoor pool, a restaurant, and a business center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Holiday Inn Express Hotel & Suites Watertown-Thousand Island, an IHG Hotel offers 115 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.

Languages spoken

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free breakfast available
  • 1 restaurant

Things to do

  • Indoor pool

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business center
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination

Entertainment

  • Cable channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Phone
  • Safe

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Watertown
Watertown
Hotel
Hotel
Washer and dryer
Washer and dryer
2 star
2 star
Guest rating 4.5+
Guest rating 4.5+
Family friendly
Family friendly

Policies

Check-in

Check-in from 4:00 PM - noon
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Holiday Inn Express Hotel Watertown-Thousand Island
Holiday Inn Express Watertown-Thousand Island
Holiday Inn Express Watertown-Thousand Island
Holiday Inn Express Hotel Suites Watertown Thousand Island
Holiday Inn Express Hotel Island
Holiday Inn Express Island
Express Watertown Thousand
Holiday Inn Express Hotel Suites Watertown Thousand Island

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 629 out of 958 reviews
5 - Excellent 66%
Rating 4 - Good. 262 out of 958 reviews
4 - Good 27%
Rating 3 - Okay. 49 out of 958 reviews
3 - Okay 5%
Rating 2 - Poor. 10 out of 958 reviews
2 - Poor 1%
Rating 1 - Terrible. 8 out of 958 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.7/5

Staff & service

4.4/5

Amenities

4.6/5

Property conditions & facilities

4.5/5

Eco-friendliness
Write a review

5/5 Excellent

Traveled with family
Hotel/bed/ bath are all clean; plenty supplies (towels and others)! Very elegant interior designs. Cafeteria is very clean and fresh foods! Customer service and kitchen staff enthusiastically service! And very quick response to requests! Highly recommended
Stayed 1 night in Jul 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
WOuld definitely stay again....
Stayed 1 night in Jun 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very clean and quiet. The extra toiletries were a bonus. We weren’t expecting a hit breakfast so that was a nice treat.
Stayed 1 night in Jun 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was excellent.
Stayed 1 night in Jun 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, comfortable and nice staff!
Stayed 3 nights in May 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly. The room was clean and comfortable. Very likely to stay here in the future.
Stayed 1 night in Jun 2022

5/5 Excellent

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good
Stayed 3 nights in May 2022

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We overnighted en route to our destination. The room was comfortable, particularly the bed. We assumed breakfast service would conclude at 10am only to find it was 9.30, when we arrived at 9.40!
Stayed 1 night in May 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good!
Stayed 1 night in May 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a good, safe stay!
Stayed 1 night in May 2022