Ratings based on 22 Verified Reviews

4.2 out of 5
95% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 19, 2016
My stay here was great! Very comfortable. I especially liked the little reading nook upstairs; I didn't have to be "stuck" in my room. It felt like home.
Comment from Hotel Management
Sep 24, 2016 by Kathy, Hotel Management
Our motto at Quality is to make our guests feel at home. Glad we made your stay comfortable.
4 out of 5
Recommended
for Everyone
by A verified traveler from K

Stayed here before Nice clean rooms Nice staff!

Posted Sep 7, 2016
Lovely stay Very quick response of staff to any needs Staff is so very friendly Stayed here before and would again Clearly they take pride in their motel
Comment from Hotel Management
Sep 9, 2016 by Kathy, Hotel Management
We really do take pride in Quality Inn & Suites in Watertown SD. We love to hear we have done good. Thanks Lynn for taking time to let us know.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 6, 2016
Very convenient location, close to great places to eat and shop Staff was very friendly and accommodating
Comment from Hotel Management
Aug 27, 2016 by Kathy, Hotel Management
We sure appreciate the 5 rating. Our guests are our priority and it is rewarding to know we did good. Thank you so very much.
4 out of 5
Recommended
for Everyone
by A verified traveler from mn

Posted Jan 21, 2016
Pros: Clean and the receptionist when we arrived was very helpful and pleasant.
Cons: With remodeling just don't put people next door to the rooms being remodeled.
Location: Right of the highway easy access and many restraints around the area.
Nice room but they were fixing up the rooms and right next store we heard them working in the morning. Otherwise they would of received top ratings on all.
Comment from Hotel Management
Jan 28, 2016 by Kathy, Hotel Management
First of all, I want to apologize for the noise of the construction. We are putting in an elevator and there is no good time to do these things in a hotel. Please except our apology. Thanks for the positive comments as well and hope you will be back.
4 out of 5
Recommended
for Everyone
by A verified traveler from Iowa

Nice place near Redlands museum

Posted Sep 19, 2015
Very nice motel, clean, updated and attractive decor, quiet. Great price. Not much selection for breakfast but what was there was good.
Comment from Hotel Management
Sep 21, 2015 by Kathy, Hotel Management
Thank you for staying with us and glad you stay was good. We truly appreciate the positive feedback.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 8, 2015
The receptionist didn't even say hi when we were checked in. She wasn't rude but she didn't acknowledge us at first.
Comment from Hotel Management
Jul 13, 2015 by Kathy, Hotel Management
Please except my apology. We really stress great customer service and it is disappointing that you feel you were not acknowledged. I hope the rest of your stay was enjoyable and please come stay again.
5 out of 5
Recommended
for Everyone
by A verified traveler from MINNEAPOLIS,MN

Nice hotel, clean, better than average breakfast.

Posted Jun 29, 2015
Pros: Clean with good amenities.
Location: Great Mexican meal at Guadalahara's
Wilma who does the breakfast in the morning was excellent. Everything was clean and well prepared and she is very personable. She made our stay.
Comment from Hotel Management
Jul 9, 2015 by Kathy, Hotel Management
Wilma has been a great asset to the motel for 13 years. I will certainly let her know you appreciated her efforts. Thanks again and we hope to see you again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel

Posted Dec 27, 2014
I use this hotel over Christmas. The staff were really nice and the rooms were great.
Comment from Hotel Management
Jul 4, 2015 by Kathy, Hotel Management
Thank you for taking the time to write a review on your stay with us. Thanks for staying with us and hope to have you as our guests again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 18, 2014
This hotel was close to the interstate as well as several restaurants. Wonderful breakfast buffet with several choices which were constantly attended to. Clean and comfortable room. Nice, friendly staff.
Comment from Hotel Management
Jan 3, 2015 by Kathy, Hotel Management
Certainly appreciate your kind words about your stay at Quality Inn & Suites in Watertown SD. and the 5 stars you rated us. I will let my staff know your compliments.Thanks again for your business.
3 out of 5
Recommended
for Everyone
by A verified traveler

ok, just mediocre.

Posted Jun 14, 2014
Cons: location, price
Location: lakes, parks, restaurants
had to drive to get to restaurants, town does not have much to do, the drive is short,but needed.
Comment from Hotel Management
Jan 3, 2015 by Kathy, Hotel Management
Thank you for your comments. Sorry you were not able to find things to do in Watertown. We have many attractions such as Redlin Art Center, Bramble Park Zoo, Thunder Road, Mellette House and more. Come visit again sometime and you will find things to do. Thanks again.