Ratings based on 104 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
72% of guests recommend
4.1 Room cleanliness
3.6 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2 out of 5
by A verified traveler from Point Pleasant, United States of America

All alone.

Posted Oct 19, 2016
Pros: Jacuzzi tub was nice. Lovely location. Nice common areas.
Cons: Lack of security. Dangerous. Staff seemed unfazed by our concerns.
Location: Everything was closed except for a few stores. Stay in town and drive to the mountains! Also, call each activity to confirm they are open.
We were the only guests for a one-night stay on October 17. As the "season" was over, the location was like a ghost town. Stores and facilities were "closed for the season." Although the inn is lovely (although the beds were horribly uncomfortable - springs poking) and in a gorgeous location, we experienced some serious issues during our stay: 1. Most disturbingly: The staff left at 11 pm - and as we were the only guests in the entire inn, we were left alone overnight. No staff. No security. AND the front doors were left wide open and unlocked. We were told a maintenance worker visits during the night, but we saw no sign of anyone. This was terrible treatment and we plan on pressing for an explanation. 2. The day staff member was discourteous - actually snapping at me for purchasing my reservation through Expedia. He also practically ignored us at check in and check out. The evening staff member was cordial and helpful...but left us alone in the building at 11 pm. "Do what you want," he said. 3. No coffee maker in the room. No coffee when we arrived. No continental breakfast. The "tavern" is non-existent and allegedly only used for events. So, we booked there thinking we had a dining option - being so far away from other eateries, this was very inconvenient. With many other options in the area, I suggest you keep shopping and find an establishment that actually cares about guests.
5 out of 5
by A verified traveler

Great hotel in New Hampshire

Posted Oct 1, 2016
Had good weather for lots of hiking and enjoyed the fall colors
4 out of 5
by A verified traveler

Posted Aug 8, 2016
Nice room and facility for price. Great Location and Freedom pass saves a lot of money.
5 out of 5
by Emily from Salem, NH

Extremely Satisfied!

Posted Jun 27, 2016 on Hotels
The staff at the hotel were more than amazing! Super friendly and more than happy to help you get somewhere or find out information. Got an amazing room rate from hotels.com and when we decided to stay an extra night the Valley Inn honored that price - without us asking them to! Housekeeping was amazing as well - never saw them, but I left my jewelry out and my purse on the unmade bed and they didn't touch any of it. They even left me an apology note on my pillow for not making the bed, but they didn't want to touch my purse. I WILL be going back to The Valley Inn, I cannot wait!
4 out of 5
by A verified traveler

Posted Mar 4, 2016 on Hotels
complimentary breakfast would have made it perfect
4 out of 5
by Debra from Nashua

Posted Feb 3, 2016 on Hotels
The proximity to the mountain was the biggest plus. Our room was upgraded when we arrived to a loft style. it was very nice to have the extra space. We had a kitchenette. The lobby area was very nice with comfortable seating areas games and puzzles and a nice fire. The front desk was very helpful. I would stay here again.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Jan 10, 2016 on Hotels
4 out of 5
by A verified traveler

Close to the ski resort

Posted Jan 7, 2016
Pros: Townhouse is very nice for 6+ people each time
Cons: the bed sheet is not very clean
totally, this inn is good to stay and comfort for us. the place is close to the whitevillay resort
4 out of 5
by Ryan

This traveler left a rating score only Posted Oct 15, 2015 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 12, 2015 on Hotels