Ratings based on 270 Verified Reviews

3.7 out of 5
74% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 19, 2017
Room was clean, comfortable bed, liked the USB port and electric outlet on the nightstand. Room and bathroom a bit small. Breakfast room not too clean, food very basic.
Comment from Hotel Management
Sep 22, 2017 by up, Hotel Management
Thank You for let us know we will work on to better serve you.
2 out of 5
by A verified traveler from Calif

Posted Aug 30, 2017
Hotel positioned near a busy roadway thus the noise on the roadway side of hotel was miserable. Bring earplugs
Comment from Hotel Management
Sep 22, 2017 by up, Hotel Management
Sorry for Inconvenient. Thank You
4 out of 5
Recommended
for Everyone
by A verified traveler

Centrally located for our trip

Posted Aug 10, 2017
Our check in and check out was very simple Enjoyed our stay and we would come back again
Comment from Hotel Management
Sep 22, 2017 by Subhash , Hotel Management
Thanks for staying with us
2 out of 5
by A verified traveler

Would not recommend this hotel

Posted Jun 30, 2017
Upon checking into our room we pulled down the bed covers to find that they were not clean ,there were black grit spots. We asked to have the room changed the second room the bed was in worse condition. I am not one to complain but I am sending Choice Hotel a letter of complaint.
Comment from Hotel Management
Aug 5, 2017 by up, Hotel Management
Sorry for Inconvenience
4 out of 5
by Cecil

Posted Jun 27, 2017 on Hotels
Nice hotel, No pool tho, also the maid forgot to clean our room, The service was good tho. And breakfast is so so
Comment from Hotel Management
Jul 5, 2017 by General Manager, Hotel Management
Thank You
5 out of 5
by juan

Comfortable stay

Posted Jun 27, 2017 on Hotels
It was great and the staff was very nice!
Comment from Hotel Management
Jul 5, 2017 by General Manager, Hotel Management
Thank You
2 out of 5
by A verified traveler from Providence,RI

stay at Comfort Inn, one night

Posted Jun 26, 2017
Pros: Not much. The hotel manager was kind and considerate person, and the best part of the hotel.
Cons: There has to be basic amenities such as shampoo and soap in the rooms. I would imagine difficult to control the actions of guests.
Location: Right on the main road, Starbucks near by. nothing much more to commend the location.
I had booked two nights, stayed one night. Room was acceptably clean, although no soap in the bathroom, Noisy, hotel fully booked, and guests not quiet. Breakfast room too small for the amount of guests, and I am not sure if the hotel was being used for only tourists.
Comment from Hotel Management
Sep 20, 2017 by up, Hotel Management
Thank You and sorry for Inconvenience
4 out of 5
Recommended
for Everyone
by A verified traveler

Convenient

Posted Jun 25, 2017
Good location for our trip. We were able to easily get to highway 1.
Comment from Hotel Management
Sep 22, 2017 by uday, Hotel Management
Thank you
5 out of 5
Recommended
for Everyone
by A verified traveler from Brea, CA

Posted Jun 25, 2017
Pros: A lot. I would stay here again.
Cons: Can't think of anythine.
Location: Spent time here celebrating my son's graduation from UCSC.
Very pleasant experience. Received great help when needed.
Comment from Hotel Management
Sep 22, 2017 by uday, Hotel Management
Thank you
5 out of 5
by kenneth

No negatives!

Posted Jun 22, 2017 on Hotels
Everything worked! Fresh carpets and painting done well, with pleasing colors. Hot chocolate machine in lobby was a hit! Breakfast Room was clean and offerings were multiple. The managing couple were the nicest couple we have met in years. Should we visit Monterey Bay area again, Comfort Inn/Watsonville will be an easy choice for us and grandkids.
Comment from Hotel Management
Jun 28, 2017 by General Manager, Hotel Management
Thank You