Ratings based on 115 Verified Reviews

3.8 out of 5
83% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler from Olympia, Wa

Posted Oct 15, 2019
There was no elevater, no fax mechine and no car/taxi and the property looked a bit out dated. Staff was very pleasant and helpful. Breakfast buffet was really great.
Comment from Hotel Management
Oct 17, 2019 by Norine, Hotel Management
Dear Theresa, Thank you very much for taking time for the review and share your experience with us. It was nice to hear that our team met with your expectation and you enjoyed our breakfast. We have taken a positive note on the areas where we need improve ourselves from your feedback and thank you again for helping us to be better. All at Pegasus Reef Hotel are looking forward to seeing you again. Best Regards, Pegasus Reef Hotel Team
5 out of 5
by A verified traveler from New York

Posted Oct 13, 2019
Staff was outstanding - always goes above & beyond to service your needs. Quality and freshness was great. In room amenities could be improved but relative to Sri Lanka other 5 star hotels I stayed this was fine. Close proximity to Wattala town, Colombo, and safe location. Beach was clean.
Comment from Hotel Management
Oct 14, 2019 by Premila- FOM, Hotel Management
Dear Pathmal, Thank you so much for your wonderful feedback and taking time to share your experience with us. It was nice to hear that you all enjoyed the stay and the team will be delighted to know that they could make your stay memorable. All at Pegasus Reef are looking forward to seeing you again.
4 out of 5
by A verified traveler

Posted Sep 13, 2019
Comment from Hotel Management
Sep 14, 2019 by Premila- FOM, Hotel Management
Dear Sir/ madam Thank you for your valuable feedback on your recent stay with us. I am pleased to hear that you had such an enjoyable stay and that the team took such good care of you. We look forward to welcoming you back again soon Thank you.
5 out of 5
by A verified traveler

Posted Sep 2, 2019
the staff was extremely friendly. chef was very accommodating since i didn't eat spicy food he would make special meals for me.
Comment from Hotel Management
Sep 8, 2019 by Premila- FOM, Hotel Management
Dear Thank you for your valuable feedback on your recent stay with us. I am pleased to hear that you had such an enjoyable stay and that the team took such good care of you. We look forward to welcoming you back again soon Thank you.
5 out of 5
by A verified traveler

Posted Aug 28, 2019
rooms very clean and staff very friendly.Near to the beach
Comment from Hotel Management
Aug 31, 2019 by Premila- Front Office Manager, Hotel Management
Dear Guest, Thank you for your valuable feedback on your recent stay with us. I am pleased to hear that you had such an enjoyable stay and that the team took such good care of you. We look forward to welcoming you back again soon Thank you.
5 out of 5
by A verified traveler

Posted Aug 12, 2019
I always stay here my 5th time and feels like home excellent staff, no issues love the place will be booking again in October, Jay raja uk
Comment from Hotel Management
Aug 13, 2019 by Pegasus Reef Hotel Team, Hotel Management
Dear Guest, Thank you for choosing Pegasus Reef Hotel - Wattala for your stay and thank you for sharing your feedback with the other guests. We are glad to hear that our team has met your expectations. Overall, as a team we are really happy to hear that you had a great stay at Pegasus Reef Hotel. Looking forward to welcome you soon ! All the best & Best regards, Pegasus Reef Hotel Team
3 out of 5
by A verified traveler from Sydney

Posted Mar 17, 2019
Staff where friendly and helpful. Hotel was clean and gardens wel kept. The lap pool is very clean ( its not a resort type pool). There really isnt much at all nearby, its quite isolated. The breakfast is not good. Plenty of food choices not done particularily well. We used this hotlel at the end of our 14 hour journey to get a good nights recovery sleep - which its good for.
Comment from Hotel Management
Mar 18, 2019 by Harsha- GM, Hotel Management
Dear Sir/ Madam, Thank you very much for taking time for the review and share your experience with us. It was nice to hear that your overall experience was enjoyable. We have taken a positive note on the areas where we need improve ourselves from your feedback and thank you again for helping us to be better. All at Pegasus Reef are looking forward to seeing you again.
5 out of 5
by A verified traveler from leicester, UK London

Posted Feb 3, 2019
Excellent hotel 4 times I have now stayed here with no issues very happy with all staff, they no me well now and I will be back in June
Comment from Hotel Management
Feb 4, 2019 by Harsha- GM, Hotel Management
Dear Sir, Thank you so much for your lovely feedback and taking time to share your experience of your recent stay with us. We all are delighted to hear that you have had a wonderful holiday and enjoyed your time here. All at Pegasus Reef Hotel are looking forward to seeing you again for another memorable experience.
5 out of 5
by A verified traveler

Great value for money

Posted Jan 27, 2019 on Hotels
Hi very enjoyable stay with excellent service especially from Gayan Wakishta F&B Manager who looked after my elderly parents every need. All the staff in the restaurant were very attentive and customer orientated. Will certainly come again. Live music on some of the evenings as well as pianist in the foyer made this a very enjoyable break for me. With views of the Colombo Skyline from the beach this was truly an enjoyable stay.
Comment from Hotel Management
Jan 28, 2019 by Harsha- GM, Hotel Management
Dear Themiya, Thank you so much for your lovely feedback and taking time to share your experience of your recent stay with us. We all are delighted to hear that you have had a wonderful holiday and enjoyed your time here. All at Pegasus Reef Hotel are looking forward to seeing you again for another memorable experience.
4 out of 5
by A verified traveler

Posted Dec 23, 2018 on Ebookers
Comment from Hotel Management
Dec 25, 2018 by Harsha- GM, Hotel Management
Dear Sir/ Madam, Thank you for your feedback on your recent stay with us. I am pleased to hear that you had an amazing time and the team looked after you so well. Once again, your valued feedback is very much appreciated, and we look forward to welcoming you back to the resort with a surprising beach experience.