Ratings based on 423 Verified Reviews

4.4 out of 5
91% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by Tom

Posted Mar 13, 2017 on Hotels
Comment from Hotel Management
Mar 20, 2017 by Erin, Hotel Management
Dear Tom, Thank you for your % star review and for choosing to stay at the Candlewood Suites Waukegan. We look forward to having you stay with us again in the future. Best regards, Amy Dow Hotel Manager
5 out of 5
by Gisela

Good hotel for relaxation

Posted Mar 9, 2017 on Hotels
In between homes and needed to get some rest. This is a good spot for that.
Comment from Hotel Management
Mar 17, 2017 by Erin, Hotel Management
Dear Gisela, We appreciate your comments, and thank you for taking the time to forward them to us. We look forward to having you stay with us during your next visit. Best regards, Amy Dow Hotel Manager
5 out of 5
by George

Posted Mar 7, 2017 on Hotels
Comment from Hotel Management
Mar 14, 2017 by General Manager, Hotel Management
Dear George, Thank you for your "5 star" review and for choosing to stay at the Candlewood Suites. We hope that you enjoyed your stay, and we look forward to having you stay with us again in the future. Best regards, Amy Dow Hotel Manager
5 out of 5
by A verified traveler

Great place to stay!

Posted Feb 23, 2017 on Hotels
Great place to stay. No complaints at all.
Comment from Hotel Management
Mar 7, 2017 by General Manager, Hotel Management
To Our Valued Guest, Thank you for your five star review and for choosing to stay at the Candlewood Suites. We are delighted that you enjoyed your stay. We look forward to having you stay with us again in the future. Best regards, Amy Dow Hotel Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Ohio

Close to Naval Training Base

Posted Feb 22, 2017
I was visiting out of state, it was helpful having everything so close by. There is grocery, gas stations and restaurants a few minutes from the hotel.
Comment from Hotel Management
Feb 23, 2017 by Amy, Hotel Management
Thank you for your feedback regarding your stay at Candlewood Suites Waukegan. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment regarding how convenient the location is. Best regards, Amy Dow Hotel Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from A

The Best in a long time

Posted Feb 19, 2017
Talk about scented plug ins, everything dust free, inviting and welcoming environment. Wow! I must come back again. I'm impressed. Have been to 5 star hotels and this out done those in the past. Count me in, I'm coming back.
Comment from Hotel Management
Feb 21, 2017 by Amy, Hotel Management
Dear Rachel, Thank you for your very kind wordsand for taking the time to post your comments. We are delighted that you chose to stay at the Candlewood Suites Waukegan. I am happy to learn that you appreciated the level of service received from our hotel staff as well as our clean and comfortable accommodation. We look forward to your next visit. Warm refards, Amy Dow Hotel Manager
5 out of 5
by Herve

Most amazing place

Posted Feb 19, 2017 on Hotels
Most a amazing place
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Feb 16, 2017 on Hotels
5 out of 5
by Joseph

Great deal and a great hotel

Posted Feb 14, 2017 on Hotels
We were there for 5 days, naval graduation. Very pleased with our stay, quiet, close, nice
1 out of 5
by A verified traveler

Nice room but terrible worker

Posted Feb 14, 2017
I stayed one night with my boyfriend and my pet ,They changed me $1566 cuz my dog scratch the carpet with no warning when I check in ,I found out It was happened Like this last week so I think they don't want to warn anyone so they can make money of it
Comment from Hotel Management
Feb 16, 2017 by Amy, Hotel Management
To our valued guest, Thank you for choosing to stay with us. I understand your frustration in this matter. You came down and informed us that your dog had damaged the carpet and that you wanted to pay for the repairs. We then charged you what it will cost to replace the carpet. While we understand that your stay was not 100% satisfactory, we hope that you will choose to stay with us again in the future. Warn regards, Amy Dow Hotel Manager