Ratings based on 470 Verified Reviews

4.4 out of 5
91% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from massachusetts

Close to Naval Training Base

Posted Dec 5, 2017
Had a nice stay. Lots of amenities available and close by to stores and restaurants. Just don't order from pizza place recommended in the inroom flyer- cancelled order due to not delivering and no phone call. Otherwise, no complaints!!!! Will definitely be back!!
Comment from Hotel Management
Dec 6, 2017 by Amy, Hotel Management
Dear Stephanie, Thank you for your choosing to stay with us. We are happy that you enjoyed the amenities that we have to offer, as well as, the location of the hotel
3 out of 5
Recommended
for Everyone
by A verified traveler from Houston

Clean hotel

Posted Dec 3, 2017
Clean hotel, kitchen had utensils and other stuff which was useful. Bedding was appropriate.
Comment from Hotel Management
Dec 4, 2017 by Amy, Hotel Management
Dear Iqra, We appreciate your comments, and thank you for taking the time to forward them to us. I am delighted to hear that you enjoyed the kitchen in your room. We look forward to having you stay with us during your next visit. Best regards, Amy Dow Hotel Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Pensacola, Florida

A great place to stay

Posted Nov 27, 2017
Cons: Get a better TV service like cable!
Location: Everthing we needed was close by less then 5 miles
Everything is great except the TV service they have satellite TV service and as satellite goes every time the wind blows the picture freeze's or just goes to a different channel.
Comment from Hotel Management
Nov 29, 2017 by Amy, Hotel Management
Dear Brian, I appreciate the information you have given us in the review. I am glad you felt the hotel had everything you needed close by. I will look into your suggestions on our channel lineup and review our current selection. Best regards, Amy Dow Hotel Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 18, 2017
Great hotel. Close to Great Lakes navy base and surrounding area.
Comment from Hotel Management
Nov 22, 2017 by Amy, Hotel Management
Thank you for your Five star review. We are happy that you had an enjoyable stay. Best regards, Amy Dow Hotel Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

nice hotel located in a nice area

Posted Oct 20, 2017
Pros: nice location and close to restaurants and stores
Location: close to the town of Libertyville - Walmart and a few restaurants right across the street
visited our son in the navy and brought him back to the hotel to relax and he enjoyed it so much that we made a reservation to stay there again for our next visit.
Comment from Hotel Management
Oct 24, 2017 by Amy, Hotel Management
To Our Valued Guest, We take pride in providing the best accommodations and service, so your compliments are appreciated. I’m delighted to learn your stay was pleasant. I look forward to sharing your feedback with the entire team. Thank you for choosing to stay with us and congratulations on your son's Naval graduation. Best regards, Amy Dow Hotel Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Business Stay

Posted Oct 7, 2017
I was very pleased by the decision to stay here while on business. The room was very comfortable with a full fridge and even a cooktop with cooking utensils. Though I did not, one could buy groceries and prepare a meal in the room. The place smelled good and was very clean. I did not notice any riff raff or partying, which was nice. There was a Walmart right across the street with tons of food establishments as well, including a Starbucks. If in town again, I'd definitely stay there.
Comment from Hotel Management
Oct 10, 2017 by Amy, Hotel Management
To Our Valued Guest, Thank you for taking the time to post your comments and for choosing our hotel. I am happy to learn that you appreciated the level of service received from our hotel staff as well as our clean and comfortable accommodation. We look forward to your next stay with us. Best regards, Amy Dow Hotel Manager
3 out of 5
by A verified traveler from OHIO

Not very accomodating

Posted Sep 14, 2017
Indifferent staff refused to give receipt. HVAC so loud you could only barely hear TV
Comment from Hotel Management
Sep 17, 2017 by Amy, Hotel Management
Dear John, I appreciate the information you have given us in your review. I apologize about the noise from the HVAC. When you book and pay through Expedia we unfortunately have not charged you directly. Your receipt is sent in your confirmation email from Expedia, all we have is a blank folio for you. We hope that you will choose to stay with us again in the future. Regards, Amy Dow Hotel Manager
5 out of 5
Recommended
for Families
by A verified traveler

Posted Sep 13, 2017
Excellent facility for an extended stay. The kitchen was very helpful to save money on our trip. The staff was very courteous and helpful with all questions.
Comment from Hotel Management
Sep 17, 2017 by Amy, Hotel Management
To our valued guest, I appreciate your feedback that you gave us in your review. I am very happy you felt our staff was friendly and courteous as we take pride in offering excellent service here. Regards, Amy Dow Hotel Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfect for my stay

Posted Sep 11, 2017
Other than a dog barking here and there. Place was great
Comment from Hotel Management
Sep 17, 2017 by Amy, Hotel Management
To Our Valued Guest, Your sincere feedback, which includes successes and areas for improvement, help guide our team who strive to deliver remarkable service. Thank you for selecting our hotel and for taking the time to share your experience. We hope to have the opportunity to serve you again. Best regards, Amy Dow Hotel Manager
5 out of 5
by Melyssa

Posted Sep 10, 2017 on Hotels
Comment from Hotel Management
Sep 19, 2017 by Erin, Hotel Management
Dear Melyssa, Thank you for your Five star review. We hope that you had an enjoyable stay. Please visit us again soon. Regards, Amy Dow Hotel Manager