There were blood stains on my bathroom wall
Posted Aug 30, 2016
There were blood stains on the walls in the bathroom, of which I scrubbed off myself, so that my children wouldn't been around or touch them. I actually went to walmart at 11 at night to get a magic eraser and bleach, after I notified the front desk. They informed me that they would send housekeeping the next day. The next day I spoke with a different individual, to remind them to go through the bathroom one more time, to make sure that I hadn't missed any of the stains, and the individual, possibly a manager, said he was sorry and that was it. I will say that I was glad that I was advised that there was a sting in that room by the front desk the night before, because then I was able to make sure that there wasn't additional blood in the room. Honestly, I would not recommend, considering the nonchalant attitude regarding this situation. I am honestly not a fan of blood splatters.
Comment from Hotel Management
Sep 3, 2016 by GM, Hotel Management
I'm so sorry for your poor experience this week at our hotel. Please be assured I will be discussing your comments with our management team to work on immediate improvements. We take pride in providing the best accommodations and service so our lapses during your stay are being taken very seriously. Again, on behalf of the staff and management - I offer our apologies.