Ratings based on 346 Verified Reviews

3.6 out of 5
63% of guests recommend
3.7 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted Aug 27, 2017 on Hotels
Comment from Hotel Management
Aug 29, 2017 by Manager, Hotel Management
Many thanks for staying at Extended Stay America and for your five-star review. We are delighted that you had an excellent visit with us. Please come back and see us again soon! Sincerely, General Manager
5 out of 5
by A verified traveler

Posted Aug 27, 2017 on Hotels
it was awesome close to stores
Comment from Hotel Management
Aug 29, 2017 by Manager, Hotel Management
Thank you for being our guest at Extended Stay America and for your wonderful feedback. It was a pleasure to know you loved our location which was convenient for your needs. We look forward to welcoming you back soon. Sincerely, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 26, 2017
Rooms could use updating, staff hiding in back room, comp breakfast just grab and go
Comment from Hotel Management
Aug 27, 2017 by General Manager, Hotel Management
Thank you for taking the time to review your stay. Your comments have been discussed with our team, and we are taking steps to correct the issues you mentioned. We hope you will give us another chance to welcome you back to experience the hospitality and service you should have had this time. Sincerely, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Spokane

Nice hotel, great price

Posted Aug 19, 2017
Very nice hotel, pleasant staff, clean room. Breakfast was interesting, all grab and go. Close to city but far enough away
Comment from Hotel Management
Aug 20, 2017 by General Manager, Hotel Management
Davis, it was our pleasure having you as our guest at Extended Stay America. We are delighted to know you liked many aspects of your trip, particularly our excellent service and your spotless room. We hope to see you again soon. Sincerely, General Manager
5 out of 5
by Tonya

Posted Aug 18, 2017 on Hotels
Comment from Hotel Management
Aug 20, 2017 by Manager, Hotel Management
Tonya, thank you for your 5-star rating. We are delighted to know you loved each and every aspect of your trip. We hope to welcome you back soon at Extended Stay America. Sincerely, General Manager
3 out of 5
by A verified traveler from chicago

Posted Aug 17, 2017
Close to the highway, easy to find. You get what you paid for basically. Although my room was nonsmoking room, it smelled like stale cigarettes. Beds are uncomfortable, tv was static, the hallways to the rooms smelled bad. It just happened to be the most convenient for our last minute getaway. Mostly bc of the price.
Comment from Hotel Management
Aug 17, 2017 by General Manager, Hotel Management
Nate, thank you for staying with us. We are glad you liked our location and affordable rate. However, please accept my apologies for the issues you encountered in your room. We will address your concerns and ensure we take actions for improvement. We value your feedback and hope you will give us the opportunity to host you again and provide you with the experience you deserve. Sincerely, General Manager
5 out of 5
by Stephanie

Posted Aug 5, 2017 on Hotels
Comment from Hotel Management
Aug 8, 2017 by Manager, Hotel Management
Stephanie, thank you for sharing your 5-star rating. We appreciate you choosing Extended Stay America - Milwaukee - Waukesha. It was a pleasure hosting you, and we look forward to your return visit soon. Sincerely, General Manager
4 out of 5
by Wendy

Posted Aug 5, 2017 on Hotels
Comment from Hotel Management
Aug 8, 2017 by Manager, Hotel Management
Wendy, thank you for being our guest. It was a pleasure hosting you at Extended Stay America - Milwaukee - Waukesha. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, General Manager
4 out of 5
by dale

Posted Aug 4, 2017 on Hotels
Comment from Hotel Management
Aug 6, 2017 by Manager, Hotel Management
Dale, thank you for your 4-star rating. I am glad you had an overall great visit. We hope to welcome you back soon at Extended Stay America - Milwaukee – Waukesha. Sincerely, General Manager
5 out of 5
by A verified traveler

Posted Aug 4, 2017 on Hotels
Comment from Hotel Management
Aug 6, 2017 by Manager, Hotel Management
Thank you for your 5-star rating. We are delighted to know you loved each and every aspect of your trip. We hope to welcome you back soon at Extended Stay America - Milwaukee – Waukesha. Sincerely, General Manager