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Reviews of Best Western Plus Wausau/Rothschild Hotel

2.5 out of 5
Best Western Plus Wausau/Rothschild Hotel
803 Industrial Park Avenue, Rothschild, WI

Reviews

9.2

Wonderful

Rating 10 - Excellent. 394 out of 592 reviews" "
Rating 8 - Good. 158 out of 592 reviews" "
Rating 6 - Okay. 24 out of 592 reviews" "
Rating 4 - Poor. 14 out of 592 reviews" "
Rating 2 - Terrible. 2 out of 592 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nicole

Stayed 1 night in Mar 2024

8/10 Good

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
The property was close to the bowling lanes where my son bowled - very easy access to multiple eateries and the highway. Very friendly staff.
Stayed 1 night in Mar 2024
Response from Dadhi on Mar 21, 2024
Dear Todd,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 Good

Alan

Traveled with family
Street lights in the window was like daylight all night couldn’t sleep!! A shade or something is needed because curtains would not shut all the way!!
Stayed 1 night in Mar 2024
Response from Dadhi on Mar 21, 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Mary

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was friendly and accommodating when i asked for rooms close together. The breakfast options were great, and my grandkids loved the pool.
Stayed 3 nights in Feb 2024
Response from Dadhi on Mar 2, 2024
Dear Mary,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Corey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In a ruin down part of Wausau. Room had an odd odor to it.
Stayed 1 night in Feb 2024
Response from Dadhi on Mar 2, 2024
Dear Corey,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Halina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, nice pool, good breakfast
Stayed 2 nights in Feb 2024
Response from Dadhi on Apr 1, 2024
Dear Halina, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very attentive and extremely polite. For example, my wife and I were waiting for the elevator, when my wife coughed a few times. The desk attendant (who was around the corner and 20 feet away) hurried over and asked my wife if she was ok and if some water would help her cough. Very attentive and very kind. Cleaning staff was also very friendly and very polite.
Stayed 2 nights in Jan 2024
Response from Dadhi on Mar 2, 2024
Dear Robert,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Naomi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jan 2024

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Andrew

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely friendly and helpful. The rooms were clean and spacious. Pool area was in great shape and hot tub was relaxing and hot. Will come back here when in the area.
Stayed 1 night in Jan 2024

8/10 Good

Angela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here because of the weather we were having and i didn't want to risks driving home after work 35 miles away. I just picked the mid-priced hotel closest to my work. (6 in the immediate area) i was quite surprised how nice it is. King room, mini kitchen, breakfast was very good with a large variety of choises. Very clean from what i can see. Has pool and spa didn't get to use it but went al felt water...warm! We do a girls weeked every winter and woud definitely come here. Its only a 30 minute drive...when the roads are good.
Stayed 1 night in Jan 2024
Response from Dadhi on Jan 15, 2024
Dear Patricia, Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Dadhi on Jan 15, 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Tsvetanka

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service at very good price!
Stayed 5 nights in Dec 2023
Response from Dadhi on Jan 15, 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Madison

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice staff, good breakfast, and clean room! Am going to continue staying here as I am traveling for work for 13 weeks!
Stayed 4 nights in Dec 2023
Response from Dadhi on Jan 15, 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 Good

Lingling

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice staff, convenient location.
Stayed 3 nights in Dec 2023

10/10 Excellent

TIMOTHY

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was clean and felt new. The breakfast was excellent @
Stayed 2 nights in Dec 2023
Response from Dadhi on Dec 28, 2023
Dear Timothy,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Dadhi PatelGeneral Manager

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Dadhi on Dec 24, 2023
Dear Susan,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at 715-355-8900.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Dadhi PatelGeneral ManagerBest Western Plus Wausau-Rothschild Hotel

10/10 Excellent

Rory

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Dadhi on Mar 2, 2024
Dear Rory,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay! Very comfortable conditions and slept well!
Stayed 1 night in Dec 2023

8/10 Good

Larry

Stayed 2 nights in Dec 2023
Response from Dadhi on Dec 24, 2023
Dear Larry,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at 715-355-8900.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Dadhi PatelGeneral ManagerBest Western Plus Wausau-Rothschild Hotel

10/10 Excellent

LAWRENCE J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Dadhi on Nov 23, 2023
Dear Lawrence,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at 715-355-8900.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Dadhi PatelGeneral ManagerBest Western Plus Wausau-Rothschild Hotel

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

David

Business traveler, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Excellent personnel, very friendly & courteous. Facility is very clean and usable. Locati.on is convenient
Stayed 1 night in Nov 2023

10/10 Excellent

Roman

Stayed 2 nights in Oct 2023
Response from Dadhi on Nov 23, 2023
Dear Roman,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at 715-355-8900.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Dadhi PatelGeneral ManagerBest Western Plus Wausau-Rothschild Hotel

8/10 Good

Mariann

Stayed 1 night in Oct 2023

8/10 Good

jason

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a good place to stay. The thermostat for the heating/cooling wasn't accurate, but we figured that out to stay cool/warm as needed. Our room was missing some curtains, so the room lit up earlier in the morning than we would've preferred. Vending machines were all out of water, but the front desk had some, conveniently priced .50 more than the vending machines :) Pool area and breakfast was all great - I'd probably stay again.
Stayed 1 night in Oct 2023

8/10 Good

Marvin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

6/10 Okay

David

Traveled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Bathroom was not properly cleaned
Stayed 1 night in Oct 2023

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Positive Stay
The stay was positive overall. Initally we had problems with our tub and sink draining properly, but that was rectified the next day. I was impressed with the sincere, cordial nature of the staff, and every morning the breakfast was very good.
Stayed 3 nights in Oct 2023

10/10 Excellent

Andrea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay here was great. The staff were very nice and approachable whenever we needed help. The breakfast served here was amazing and the staff did a great job at keeping the hotel nice and tidy and served their customers well. We enjoyed our time here greatly. Will definitely consider coming here again!
Stayed 3 nights in Oct 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Joan

Stayed 2 nights in Sep 2023

8/10 Good

Dale

Stayed 1 night in Sep 2023

8/10 Good

Phil

Liked: Cleanliness, amenities
Had a nice large room with a kitchenette. Breakfast was better than average. We were not happy that the TV was out of order and apparently could not be fixed Also the coffee machine in the lobby was not working properly, and the staff didn't seem to know what to do. they gave us anice discount because of the TV,
Stayed 2 nights in Sep 2023

10/10 Excellent

Rosemarie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Patti

Traveled with family
Liked: Staff & service
Checkin was pleasant, staff was very friendly. Bathroom floor and corners in bathroom next to tub were extremely dirty. Pool area was great. Dining area was great. Food was very good and dining staff was excellent.
Stayed 1 night in Sep 2023

6/10 Okay

James

Business traveler
Liked: Staff & service
Disliked: Cleanliness
Needs to Get Back on Track
Over the years, this place is starting to go down hill. The bathrooms (toilets especially) need more cleaning. Vacuum room carpeting better. Breakfast still above average for this kind of hotel.
Stayed 2 nights in Aug 2023

6/10 Okay

Danial

Stayed 1 night in Sep 2023

10/10 Excellent

Pamela

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We checked in quite late, and it was fast and efficient. So we could go to sleep with ease
Stayed 1 night in Aug 2023

10/10 Excellent

timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel and breakfast was great!
Stayed 1 night in Aug 2023

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Colleen

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
The rooms are very spacious.
Stayed 1 night in Aug 2023

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good besides the young gentleman banging on our door at 1AM on a Tuesday night which is out of their hands I guess since he had the wrong room
Stayed 1 night in Aug 2023

10/10 Excellent

Kelly, Licolnton

Liked: Cleanliness, staff & service, property conditions & facilities
Best Western was very accommodating. The breakfast was really good and the pool/whirlpool area was clean with towels and restrooms. The pool was heated.
Stayed 2 nights in Aug 2023

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Dale

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent! Clean, bedding great, plenty of room space and comfortable. Will definitely recommend.
Stayed 1 night in Aug 2023

10/10 Excellent

Nicholas

Stayed 1 night in Aug 2023

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about this hotel. Comfy bed, clean, extremely well-maintained pool area, friendly and accommodating staff, delicious breakfast. The room was quiet and I couldn’t hear people in other rooms or the hallway. Slept better here than I have in years.
Stayed 7 nights in Jul 2023