Ratings based on 236 Verified Reviews

3.7 out of 5
81% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

Hotel was ok close to theme park

Posted Apr 6, 2018
The Hotel is a there star hotel close to a theme park which you can walk to. The staff were very friendly and nice looked after us well. However the facilities are very basic beds not so comfortable toilet area too small and shower was inadequate. Howevever it is close to Wavre centre which is also convenient and for the purpose of our visit I would recommend it to a friend and go and stay again.
Comment from Hotel Management
Apr 12, 2018 by Patrick Dehaen, General manager, Hotel Management
Dear Guest, Thanks for posting this comment about your time in our hotel. We are glad you found convenient our emplacement near the center of Wavre, and at walking distance to a theme park. Thank you for your kind words address to our staff, we will not fail to share your compliments with them. We take note of your remarks about the facilities and are sorry for any inconvenience caused. Don't hesitate to share your concern with us on spot next time, so we can act accordingly. We are here for you. We hope to have the pleasure of welcoming you again next time. Kind regards,
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 31, 2017
It is a hotel a go back to it often. Breakfast is very good. My kids loved it.
Comment from Hotel Management
Nov 3, 2017 by P. Dehaen, Hotel Management
Dear Guest, Thank you for your stay and for reviewing our hotel! I'm happy to read you had an excellent stay. We look forward to welcoming you back again soon! Kind regards, P. Dehaen - General Manager
2 out of 5
by Sabine

Old hotel with uncomfortable rooms

Posted Oct 27, 2017 on Hotels
Carpet was very dirty with thick black spots, the entire bathroom is a plastic sump, the hairdryer is decades old and a joke, room telephone didn´t work. When I talked with the receptionist he gave me the feeling my complaint was as interesting as the weather in China.
Comment from Hotel Management
Nov 3, 2017 by Patrick Dehaen, Hotel Management
Dear Sabine, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Patrick Dehaen General Manager - Leonardo Hotel Wavre
4 out of 5
by GUERVILLE

Posted Oct 14, 2017 on Hotels
Comment from Hotel Management
Oct 23, 2017 by Patrick Dehaen, Hotel Management
Cher Monsieur Guerville Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Cher Monsieur Guerville, nos salutations distinguées. Patrick Dehaen General Manager - Leonardo Hotel Wavre
4 out of 5
by SIMON KIRKHAM

Good Spot

Posted Jul 13, 2017 on Hotels
good hotel with welcomimg staff, just check the restaurant is open as one night we could not eat in there because there was no chef.
Comment from Hotel Management
Jul 20, 2017 by Patrick Dehaen, Hotel Management
Dear Simon Kirkham, Thank you for your visit and for taking the time to write down your feedback. Please accept our sincerest apologies for the inconvenience you've suffered due to the closing of our restaurant during your stay. Nevertheless, we are happy to see you enjoyed your stay with us and we look forward to welcoming you back again soon. Kind regards, P. Dehaen - General Manager
4 out of 5
by NAM

Not bad!

Posted Jul 11, 2017 on Hotels
Not so good
Comment from Hotel Management
Jul 20, 2017 by Patrick Dehaen, Hotel Management
Dear Nam, We would like to thank you for your preference in our hotel as your trip destination, as well for sharing with us your comment regarding your stay. Kind regards, P. Dehaen - General Manager
4 out of 5
by Mark

Posted Jun 30, 2017 on Hotels
Comment from Hotel Management
Jul 20, 2017 by Patrick Dehaen, Hotel Management
Dear Mark, Thank you for your stay and for reviewing our hotel! I'm happy to read you had an nice stay. We look forward to welcoming you back again soon! Kind regards, P. Dehaen - General Manager
5 out of 5
by A verified traveler

When traveling for work, I'll certainly stay here

Posted May 12, 2017 on Hotels
My room was clean and appeared in very good condition! I read people saying the hotel is very affordable and it made me wonder if the price was higher when I stayed because I stayed over Wednesday night - both times I have been in the Wavre area, large groups of Asian tourists are at local hotels that night. Sure enough, I did a quick check of a couple weeks and the same number of days ENDING on Wednesday or STARTING on Thursday w ere much cheaper than trying to book the same number of days, but including Wednesday night. So, just be aware of that! Pros: *Very spacious room that appeared newly renovated with comfy bed and furniture *Looked out over quiet grass area (with seasonal pool and terrace near restaurant) *Rooms have a lever for a rubber seal around the door to block out hall noise (brilliant!) *Small side windows have screens, so you can get fresh air without the bugs *Staff is very friendly and bilingual (at least at the front desk) *Breakfast includes pastries, but also eggs, bacon and sausages *Soaking tub with separate shower and huge counter space *Excellent black out curtains Cons: *Not a problem for me, but another review mentioned the separate toilet in a tiny closet. This is actually rather common in Europe though, including in French homes/apartments. *The shower head is not angled nor adjustable - if you're not very short or very tall, it will be at the exact right height and angle to spray you full in the face
Comment from Hotel Management
May 15, 2017 by Patrick Dehaen, Hotel Management
Dear guest, Thank for your valuable comments. We look forward to welcoming you back to Hotel Leonardo Wavre on any future visits you may be planning in the region. Kind regards, P. Dehaen - General Manager
4 out of 5
by Micheal

Posted Jan 23, 2017 on Hotels
Comment from Hotel Management
Mar 3, 2017 by General Manager, Hotel Management
Thank you for reviewing our hotel Micheal! We look forward to welcoming you back again soon! Kind regards, P. Dehaen - General Manager
5 out of 5
by A verified traveler

Convenient

Posted Dec 8, 2016 on Hotels
Business trip. Very convenient location, good restaurant and friendly staff
Comment from Hotel Management
Dec 23, 2016 by General Manager, Hotel Management
Dear Guest, Let me first of all thank you for the time you have taken to respond to post your review. Your comments are very important to us and will help us to improve the service towards our guests in the future. I am happy to read that you fully enjoyed your stay with us and look forward to welcome you again in the future. With kind Regards, P. Dehaen - General Manager