Ratings based on 217 Verified Reviews

4.2 out of 5
84% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 16, 2018
Hotel was what we expected from Comfort Inns and Suites.
3 out of 5
by A verified traveler

Posted Feb 19, 2018 on Hotels
Furniture was dirty and in need of replacement. Room otherwise was comfortable. Breakfast buffet was very good.
Comment from Hotel Management
May 6, 2018 by m, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jan 10, 2018 on Hotels
4 out of 5
by Julia

This traveler left a rating score only Posted Jan 5, 2018 on Hotels
4 out of 5
Recommended
for Families
by A verified traveler from Cary, NC

Family stay around holidays

Posted Dec 31, 2017
Pros: location....
Cons: comfort of sofa bed.
We had six of us. This room wasn't really big enough for that and the two kids that drew the short straw for the sofa bed said it was uncomfortable. Breakfast in the morning was ok. (typical hotel breakfast with waffle maker, cereals, yogurt, fruit and some sort of eggs and meat each morning.) Luckily we didn't plan to swim in the pool. While it was indoor, it was pretty small.
Comment from Hotel Management
Feb 1, 2018 by Management, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
1 out of 5
by Elizabeth

Needs Attention

Posted Dec 30, 2017 on Hotels
The keys never opened door, they had to come do it for us and still didnt fix key issue... there was moldy food left inside fridge , the bathroom mirror had writtings all over.. the heater in our room didnt work.
Comment from Hotel Management
Jan 30, 2018 by Management, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
4 out of 5
by Alisha

Posted Dec 29, 2017 on Hotels
The room was very nice and the staff were friendly. However, there was a stain in the tub and the batteries in the remote were held together with cardboard and tape. Other than that, the stay was very nice.
Comment from Hotel Management
Jan 30, 2018 by Management, Hotel Management
Thank you for taking the time to submit your comments and concerns on your stay. We have looked into your concerns and have taken care of the situation and making sure this issue does not happen again in the near. We hope to see you and your family again on your future travels to the waycross area.
5 out of 5
Recommended
for Everyone
by A verified traveler from sc

Traveling

Posted Dec 29, 2017
Hot tub luke warm breakfast good no grits rubber eggs patties they made oatmeal was good
Comment from Hotel Management
Feb 1, 2018 by Management , Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
4 out of 5
by chris

Decent stop for overnight

Posted Dec 7, 2017 on Hotels
Took over 20 minutes to check in because of computer issues and then the wifi was out so that started things off on a bad foot, but that's not anyone's fault necessarily but it was frustrating. Nothing really exceptional or bad about the hotel. A little awkward to get to off the main road, but easy back entrance. The room itself was surprisingly spacious and the bed was quite comfortable. If you're not looking for any bells or whistles, it's a decent stop.
Comment from Hotel Management
Jan 30, 2018 by management, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
5 out of 5
by Elliott

This traveler left a rating score only Posted Dec 7, 2017 on Hotels