Lobby sitting area
Check availability

Reviews of Wingate by Wyndham Augusta/Fort Eisenhower

2.5 out of 5
Wingate by Wyndham Augusta/Fort Eisenhower
2123 Noland Connector, Gordon Hwy and Bobby Jones XPRWY, Augusta, GA

Reviews

7.4

Good

Rating 10 - Excellent. 273 out of 844 reviews" "
Rating 8 - Good. 261 out of 844 reviews" "
Rating 6 - Okay. 151 out of 844 reviews" "
Rating 4 - Poor. 94 out of 844 reviews" "
Rating 2 - Terrible. 65 out of 844 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Jeffrey

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed here during the Masters and it was awful for the price. Bathroom and room was dirty, hotel overall was a dump. The staff was friendly
Stayed 3 nights in Apr 2024

10/10 Excellent

Karlian

Liked: Cleanliness, staff & service, property conditions & facilities
it was affordable Service was great and the room was clean.
Stayed 2 nights in Mar 2024

6/10 Okay

Millicent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was okay. The lighting in the bathroom was very dim - no overhead lighting. The TV kept having to be reset - I called but end up figuring it out myself. Low rack for hanging clothes - I was in town for a ball and had a formal dress. The check in and check out procedure was good. I was given the option of staying on the first floor which was good - I walk with a cane. All were nice.
Stayed 1 night in Mar 2024

8/10 Good

Carrie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great until motorcycle woke me up early
Stayed 3 nights in Mar 2024

2/10 Terrible

Dawn

Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing
Stayed 1 night in Mar 2024

6/10 Okay

Edward

Traveled with partner
Liked: Cleanliness
The property was ok for a 2 star hotel. There was no outside access at the end of the hall. The breakfast ran out of biscuits and they were not replenished. The bed was comfortable and room was large and quiet. The TV had a small picture. If you just need an inexpensive place to lay your head, this will eork.
Stayed 1 night in Mar 2024

8/10 Good

Mattie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying at this location everytime I visit I stay here
Stayed 1 night in Mar 2024

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the large room, comfortable bed and good water pressure. Staff was friendly.
Stayed 1 night in Feb 2024

4/10 Poor

Deirdie

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Emma

Outdated building in an inconvenient location
Stayed 3 nights in Feb 2024

8/10 Good

Deirdre

Traveled with family
On a busy highway you need to drive to restaurants or shopping but it is ok as long as you have a vehicle to get around.
Stayed 1 night in Jan 2024

10/10 Excellent

Chandlei

Stayed 1 night in Jan 2024

4/10 Poor

Rob

Stayed 1 night in Jan 2024

10/10 Excellent

Angela

Liked: Amenities
Stayed 1 night in Jan 2024

10/10 Excellent

Chandlei

Stayed 1 night in Jan 2024

10/10 Excellent

William

Stayed 1 night in Jan 2024

2/10 Terrible

Jean

Stayed 1 night in Dec 2023

10/10 Excellent

Keldridge

Liked: Cleanliness, staff & service, property conditions & facilities
Decent
Stayed 1 night in Dec 2023

4/10 Poor

Diego

Stayed 1 night in Dec 2023

10/10 Excellent

Charles

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
It was an unplanned stop but it was clean quiet and a good bed. Little disappointed they had no tea for breakfast.
Stayed 1 night in Nov 2023

4/10 Poor

Douglas

Business traveler
Disliked: Property conditions & facilities
Dated, seemed sketchy on the outside
Stayed 1 night in Nov 2023

10/10 Excellent

Joni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

6/10 Okay

Frederick, Yulee

Business traveler
Liked: Cleanliness, staff & service
The area was an industry type area. There are lots were construction was started but was never finished. The hotel appears clean. The TV in the room did not receive a signal, the iron in the room was falling apart. The staff was friendly. The bed was comfortable and the room was quiet.
Stayed 1 night in Oct 2023

6/10 Okay

Eric

Convenient location. OK breakfast. Room: bed was comfortable, bath: black mold, peeling wallpaper, caulking by “blind man”, and the tiniest bars of soap imaginable (bought my own)…good TV/cable lineup. Noted very few patrons, and those may be “state funded”….or transiting utility crews.
Stayed 3 nights in Oct 2023

10/10 Excellent

Sondra L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A home away from home!!!
I was attending a Women's Conference in Augusta, GA, plus I needed some R&R. So I decided to reserve a room and stay overnight. It was so peaceful I am so glad I stayed. The staff was very friendly and professional too.
Stayed 1 night in Oct 2023

8/10 Good

Socorro

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the view green every were
Stayed 3 nights in Oct 2023

6/10 Okay

Flo

Liked: Staff & service, property conditions & facilities
The staff was very helpful and friendly. The breakfast staff was exceptional.
Stayed 1 night in Sep 2023
Response from GM on Oct 9, 2023
Thank you for your feedback

4/10 Poor

Joy

Traveled with family and small children, Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was friendly and helpful. However, the rooms had very poor lighting and the bathroom had not been properly cleaned because we found a used bar of soap still in the shower. We also alerted the staff that the window in our room was open with no screen for additional protection. A child could have easily opened the window which was on the second floor and could have been tragically hurt. It is my hope that management corrects this serious problem immediately.
Stayed 2 nights in Sep 2023
Response from GM on Oct 9, 2023
Thank you for your feedback

6/10 Okay

Lakeisha

Traveled with family
Disliked: Property conditions & facilities
The hotel was ok for such a short notice, Hotel needs a good cleaning, the hallways had a strong unpleasant smell, but the next day was much better,i still fabreeze the hallways, vending machine was not working properly, but overall the area was quite.
Stayed 3 nights in Sep 2023
Response from GM on Oct 9, 2023
Thank you for your feedback

6/10 Okay

Kelly

Liked: Staff & service
Okay stay
Breakfast was limited with no hot foods on the days we were there
Stayed 2 nights in Aug 2023
Response from GM on Oct 9, 2023
Thank you for your feedback

2/10 Terrible

William, cypress

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I guess Wyndham has ZERO standards for its properties. Other than the bed being relatively comfortable this is what you can expect. #1 I entered my room and it was 92 degrees. and that was recorded with a digital thermometer. It also reeked of some despite it being a "non smoking hotel". When I complained to the front desk it was "that is impossible". It took over 8 hours to cool the room to 70 degrees. #2 the breakfast bar, and I use that term very loosley" should have a sign saying "eat at your own risk! It consisted of an urn of horrible stale coffee. a tray of egg like stuff, 4 little boxes of cereal (2 of which were opened. No Fruit, and a few packets of grits. What a joke. #3 the ice amkers on the 2nd and 3rd floor were turned off so you you had to go to the lobby to get ice. #4 There were hardly any TV channels. No ESPN, No movies. #5 The chair in the room was broken and the sofa should have been tossed years ago. # 6 I asked the front desk if there was any hot water to make tea. NO. #7. you better have a sleep mask because The amount of light coming in the room is crazy.
Stayed 3 nights in Aug 2023
Response from GM on Oct 9, 2023
Thank you for your feedback

8/10 Good

Thelesia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I needed a safe one night stay that didn't cost an arm and a leg. This fit the bill. They also offered a continental breakfast that got me to my next destination without my stomach grumbling.
Stayed 1 night in Jul 2023

10/10 Excellent

NIE

Stayed 2 nights in Jul 2023

8/10 Good

tavy

Stayed 1 night in Jul 2023

10/10 Excellent

Roseann

Stayed 1 night in Jul 2023

10/10 Excellent

Sheryl, Glen Burnie

Stayed 1 night in Jul 2023

2/10 Terrible

Monte

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a huge pile of vomit on the floor in the room. Took housebreaking awhile to clean up. It was gross. Front desk seemed very unbothered by our request to get it cleaned immediately
Stayed 2 nights in Jul 2023
Response from GM on Jul 11, 2023
Thank you for your feedback

6/10 Okay

Marquita

Traveled with group, Traveled with family
The property was newly renovated. The area was neat and clean. However, the carpet was damp. We reported it. The door was hard to get into at first. The staff was friendly and helpful. The room had an shut-in smell. It smelled old.
Stayed 2 nights in Jun 2023
Response from GM on Jul 5, 2023
Thank you for your feedback

8/10 Good

Shaneatha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to shopping centers and restaurants nearby.
Stayed 1 night in Jun 2023
Response from GM on Jun 16, 2023
Thank you for your feedback

2/10 Terrible

ebony

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
the room was hot and smelled like smoke when e we walked in. my room was a non smoking room. the couch was stained. the carpet was dirty.
Stayed 2 nights in Jun 2023
Response from GM on Jun 5, 2023
Thank you for your feedback

6/10 Okay

Constance

Traveled with partner
Liked: Staff & service
Staff was very nice but rooms are old and not the cleanest.
Stayed 2 nights in May 2023
Response from GM on Jun 5, 2023
Thank you for your feedback

4/10 Poor

Daniel Lee Weber

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The television did not eork in my room for the first 2 days. When i tried to eat the complementary breakfast, the scrambled eggs were very cold. On the 2nd day, a pipe burst and my daughter and I were relocated the hotel next door. At that hotel, there were very load, annoying noises coming from the area above us.
Response from GM on May 31, 2023
Thank you for your feedback … again

6/10 Okay

Daniel Lee Weber

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The tv in my room did not work when I first checked in. I went downstairs for the complementary breakfast and everything was cold. After the second night a pipe burst and we were relocated to a neighboring hotel. We were on the first floor and it sounded like someone was running around and/ or working out above us the entire time.
Stayed 3 nights in May 2023
Response from GM on May 29, 2023
Thank you for your feedback

4/10 Poor

Michael

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The people were very nice and friendly. The room though was dirty and the buildings was damaged and poorly repaired. No bugs fortunately but not worth the price. I would recommend either spending more for a nicer place or less and getting the same quality.
Stayed 2 nights in May 2023
Response from GM on May 14, 2023
Thank you for your feedback

2/10 Terrible

Lucy

Traveled with partner
Disliked: Cleanliness, staff & service
I did not stay at this property. I showed up with a reservation and had my boyfriend and my little Yorkie who is a service animal for me and goes everywhere I go. I was immediately and rudely greeted by saying you can’t have him here even though he was wearing his service vest. As I explained that he is a service animal and not a pet and showed documentation the desk clerk rudely stated that didn’t matter and he couldn’t be there. I explained under the law he cannot refuse to rent me a room. After showing the documentation on him as a service animal. The clerk got his manager on the phone and I got the same spill of they don’t allow pets. Again he is not a pet and I just showed your clerk the documentation he asked me a bunch of stupid and irrelevant questions but I explained that does not change the law that states I have a right to have him here. I was tol okay. We will let you stay one night as if he were doing me a favor. I only needed one nigh. So he goes to check me in and says card declined. Tried another card. Car declined. I did this four or five times before pulling out my debit card which I know has money in it because I had just checked it and the cc I used all had 0 balance so I had access to the full credit line which was more than enough to cover the stay and any deposit or hold on the card until check out. Having one maybe two card declined could be a computer glitch but for four or five CC to be declined and my debit card also declined is suspicious.
Stayed 1 night in May 2023
Response from GM on May 10, 2023
Next time please make sure you have funds available on your card for incidentals. Thank you

10/10 Excellent

Charles Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quite stay.
Stayed 4 nights in Apr 2023
Response from GM on Apr 24, 2023
Thank you for your feedback

10/10 Excellent

Timothy

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice rooms
Stayed 1 night in Apr 2023
Response from GM on Apr 23, 2023
Thank you for your feedback

4/10 Poor

kristen

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Just OK
I was overall expecting more from this hotel. Everything was just ok. A few examples of where I was expecting more: - The hot tub is "closed for covid". - the hot breakfast only had 1/2 of the stuff out (2 bagels, the pancake machine not working, nothing in the hot soup/oatmeal/gravy container, no hot tea or decaf coffee. - The TV didn't work in our first room. -The container of shampoo was mostly empty (clearly used) in the second room.
Stayed 1 night in Apr 2023
Response from GM on Apr 17, 2023
Thank you for your feedback

10/10 Excellent

Safiyyah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is super friendly.
Stayed 1 night in Mar 2023
Response from GM on Mar 27, 2023
Thank your for your feedback

10/10 Excellent

Keziah

Stayed 1 night in Mar 2023
Response from GM on Mar 29, 2023
Thank you for your feedback