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"NO HOT WATER IN THE ROOM I PAID 430 A NIGHT FOR"

"Nice staff"

"Delicious breakfast!! Great staff!"

"There is apparently no elevator in this hotel and we did not know that when booking it. My mom has difficulty walking up and down stairs and we would not have stayed there had we known this ahead of time. The room was not clean: the walls were visibly dirty with old “food” running down them and stuck to them and the bedding was stained. There were three of us booked into the room and we only received 2 bath towels. I asked for more at the desk and she said they were out of clean towels but did say I could leave our dirty ones and she would wash them. The problem was that we needed them to shower and they weren’t dirty at that time and couldn’t wait in between the showers for them to be washed and dried and returned. I was able to get some the next morning when I stopped at the desk after breakfast though. The lady working the buffet was not exactly nice and while my 10 year old daughter was in the middle of making her waffles, she told her at least 5 times to put her dirty cups in the trash before she was even done. Overall, the experience was very “just okay”. We will definitely not reserve this hotel when we are in town next time."

"Avoid staying here if you can."

"Everything"

"The rooms was clean and simple, had to get cups from the front desk at check in, which they offered. Did not realize that the body wash and hair conditioner in the shower was empty until I was in the shower, bad timing, they were large enough bottles, so someone missed filling them."

"Really needed an extra hour after an event and the graciously grantes us extended stay. We were out earlier than expected but that courtesy allowed us time to change after the event before hitting the road and was much appreciated!"

"It would be nice to include breakfast in stay. The coffee bar was nice!"