Ratings based on 172 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler from New Mexico
Poor guest relationsPosted Oct 18, 2017
Pros: Not the staff
Cons: Better guest relations. Maybe some empathy training.
Location: It's off the freeway, so plenty of dining and grocery shopping options. It's a small town, so don't expect much.
Room was not ready when promised and we were forced to wait in the lobby for 6 hours after driving 5. No accommodation was offered for the inconvenience. At the end of the stay we asked for a late check out and was limited to 1 hour. Really? I have to wait 6 hours after a room was promised and then cannot extend long enough to attend a wedding?
for Everyoneby A verified traveler from Weatherford, TX
#1 cleanest bug free hotel in WeatherfordPosted Sep 28, 2017
We've been to three hotels in Weatherford in the past 2 weeks due to losing our home, and this is the only hotel that had immaculate mattresses free from bed bugs!!! I always check mattresses when arriving. When you're already in a bad situation, stressing out about finding a bedbug free place to lay our heads is not what you want to be worrying about. It put allot of strain on us, UNTIL we found the Fairfield Inn and Suites. Thank you so much to the staff for the desire to keep customer service a top priority!!
Posted Sep 8, 2017 on Hotels
Good place to stayPosted Sep 4, 2017 on Hotels
Great value for the money. The room was clean and attractive and very comfortable. Service was fast, friendly, and efficient. I'd be happy to return.
by Thomas C.
Posted Aug 27, 2017 on Hotels
by A verified traveler from Weatherford Texas
Nice placePosted Aug 23, 2017
I paid extra on expedia for the single room instead of the double. They put me in a handicap room. I am not handicapped.
Posted Aug 22, 2017 on Hotels
Easy access off I 20. Very good breakfast buffet with very nice eating area. Comfortable beds. Staff friendly and helpful! Just there less than 24 hours so difficult to judge fairly!
Great !!Posted Aug 19, 2017 on Hotels
Very nice, relaxing, friendly
Posted Jul 27, 2017 on Hotels
by A verified traveler
Posted Jul 23, 2017 on Hotels