Ratings based on 154 Verified Reviews

4.3 out of 5
89% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
by Cesar

Posted Oct 17, 2017 on Hotels
Comment from Hotel Management
Nov 28, 2017 by Ewa Turco, Hotel Management
Thank you for rating us on Expedia.
3 out of 5
by A verified traveler

Posted Oct 13, 2017
Very clean rooms and hotel! Staff at desk seemed to be put out if asked for help like more coffee! Coffee was very hard to get in lobby and front desk staff seemed put out if asked for more. Also staff at front desk seemed put out if asked for more coffee for the room. Bathroom in room too small. Toilet in bathroom took up most of the bathroom space and was very hard to move around in. Very uncomfortable bathroom!
Comment from Hotel Management
Nov 20, 2017 by Ewa Turco, Hotel Management
Dear Guest, Thank you for choosing Fairfield Inn by Marriott for your travel needs. We appreciate your feedback.
4 out of 5
by A verified traveler

Posted Oct 13, 2017 on Hotels
Comment from Hotel Management
Nov 28, 2017 by Ewa Turco, Hotel Management
Thank you for rating us on Expedia.
5 out of 5
by A verified traveler from Leesburg, FL

Nice hotel.

Posted Oct 11, 2017
Pros: It was convenient, breakfast in the morning was very good.
Cons: I noticed a small leak around the bottom of the shower door that did not appear to be a problem but perhaps the shower door could be sealed better.
Location: It is near Rochester which has numerous things to do and see such as Eastman House and Susan B. Anthony House.
This hotel was nice. It was quiet, the room was well laid out and well kept. I loved the shower. I was only in the room to prepare for the next day and to sleep (the bed was very comfortable).
Comment from Hotel Management
Nov 20, 2017 by Ewa Turco, Hotel Management
Dear Ken, Thank you for staying at the Fairfield Inn in Webster. We appreciate hearing from you. Glad to hear you enjoyed your stay with us. I have my engineer looking into the leak in the shower door. Thank you for letting us know.
4 out of 5
Recommended
for Everyone
by A verified traveler

Clean and comfortable

Posted Oct 5, 2017
A very clean and friendly place. Comfortable bed. Great shower. Just the ticket.
Comment from Hotel Management
Nov 20, 2017 by Ewa Turco, Hotel Management
Dear guest, Thank you for your feedback. We appreciate your comments.
5 out of 5
Recommended
for Everyone
by A verified traveler from Portland, ME

Clean, modern hotel near shopping and restaurantS.

Posted Oct 2, 2017
Wonderful clean and modern/new looking hotel with beautiful pool and hot tub. Only complaint is bathroom was very small but clean and nice fixtures. Beds were moderately comfortable but had nice bedding. Hotel employees were extremely nice and hospitable. Breakfast was better than most and reception bar with coffee tea was perfect with even a special jar of mini marshmallows for kids to put in hot chocolate.
Comment from Hotel Management
Nov 20, 2017 by Ewa Turco, Hotel Management
Dear Kimberly, Thank you so much for staying with us. I am glad to hear you enjoyed your stay! Hope we see you again.
5 out of 5
by Ricky

This traveler left a rating score only Posted Sep 19, 2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from Niskayuna NY

Posted Sep 17, 2017
Clean, comfortable, and welcoming. The staff was frindly and attentive. We wish that we could have stayed another day to really enjoy the relaxing pool facility.
5 out of 5
by Corey

Great stay

Posted Sep 5, 2017 on Hotels
Great. Pool open late!
Comment from Hotel Management
Sep 11, 2017 by Ewa Turco, Hotel Management
Dear Corey, Thank you for your comments.
5 out of 5
by Candace

Posted Aug 29, 2017 on Hotels
Very comfortable. Staff was friendly and helpful. The pool was quite nice and enjoyed the outdoor patio.
Comment from Hotel Management
Sep 5, 2017 by Ewa Turco, Hotel Management
Dear Candace, Thank you so much for staying with us. Glad to hear you had a comfortable stay. Hope you visit us again.