Ratings based on 815 Verified Reviews

4.5 out of 5
92% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from Houston Texas

Posted May 18, 2018
Made it to the hotel around 4:30pm. My room was given to someone else and i had a credit card on file for guaranteed rate and room. After almost 30 minutes i was given another room that i didnt pay for. I told the Front end clerk i shouldnt pay the same price for a room i didnt reseve. After about another 30 minutes the clerk only gave me a small discount. I still wasnt happy. I even asked to speak to the manager and he was refusing to allow me to talk to the manager. After an hour of going back and forth with the clerk we went ro our room. The room was clean and we had to wait additional hour for the room to be clean. The lady was taking her time like we had all night to wait on her. That was the worst experience I have ever encountered in my life.
5 out of 5
by A verified traveler

Posted May 9, 2018
Clean and comfortable bed. Staff friendly and very helpful.
5 out of 5
by A verified traveler

Posted Apr 23, 2018
Would not give me an extra hour when my flight was delayed!
4 out of 5
Recommended
for Everyone
by A verified traveler from NY

Nice place to stay for NASA visit (not too far, pr

Posted Apr 8, 2018
We chose the place because it was not overpriced and it was close enough the NASA center
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice Convenient Place to stay

Posted Apr 5, 2018
Hotel staff was very friendly. Room was modern, clean, and comfortable. Breakfast was great.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice convenient place to stay

Posted Apr 2, 2018
This is a four night stay of which I have stayed three. Beds are comfortable, pillows as well. Breakfast is not that great but better than just a plain continetal. Staff is nice enough. Hotel located within 5 minutes of tons of restaurants and shopping.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 2, 2018
Great location, wonderful pool area, comfortable room
5 out of 5
Recommended
for Everyone
by A verified traveler from webster,tx

Comfortable and clean

Posted Apr 1, 2018
Very nice and comfortable stay with my family of four.
3 out of 5
by A verified traveler

not recognized as IHG member

Posted Mar 26, 2018
Was told my IHG account wasnt valid as I booked through expedia, told I could not have a late checkout
3 out of 5
Recommended
for Everyone
by A verified traveler from Austin

Posted Mar 20, 2018
They put us on the highest floor and we had kids ages 4 and 6. The footsteps bothered the people below and they called us to complain. That put a real damper on the experience. Also, they ran out of milk in the morning and there were no pancakes as the machine was broken. The ice machine on the floor was broken so we had to go to the 3rd floor. Otherwise, a nice experience.