Ratings based on 55 Verified Reviews

4.5 out of 5
100% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted Oct 24, 2019
The view of NYC was amazing! Staff very attentive.
5 out of 5
by A verified traveler

Posted Oct 22, 2019
Comment from Hotel Management
Oct 23, 2019 by Aokcu, Hotel Management
Dear Valued Guest, Thank you for taking the time to complete Expedia guest satisfaction survey. We appreciate your feedback and look forward to continue serving you with “5 out of 5” service for years to come! Warm Regards, Ayse Okcu Director of Front Office Operations
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 21, 2019
3 out of 5
by A verified traveler from Boston

Posted Oct 21, 2019
There was no hot water and almost $13 a day Wi-Fi charge which seems ridiculous. Also, for a very expensive room we got a view of the roof and cooling unit, we were not pleased with that.
5 out of 5
by A verified traveler

Posted Oct 20, 2019
Comment from Hotel Management
Oct 23, 2019 by Aokcu, Hotel Management
Dear Valued Guest, Thank you for taking the time to complete Expedia guest satisfaction survey. We appreciate your feedback and look forward to continue serving you with “5 out of 5” service for years to come! Warm Regards, Ayse Okcu Director of Front Office Operations
5 out of 5
by A verified traveler

Posted Oct 18, 2019
Comment from Hotel Management
Oct 23, 2019 by Aokcu, Hotel Management
Dear Valued Guest, Thank you for taking the time to complete Expedia guest satisfaction survey. We appreciate your feedback and look forward to continue serving you with “5 out of 5” service for years to come! Warm Regards, Ayse Okcu Director of Front Office Operations
4 out of 5
by A verified traveler from Seattle

Posted Oct 16, 2019
Looks very new and gorgeous, but service needs improvement
5 out of 5
by A verified traveler

Posted Oct 15, 2019
It was great place to stay and very nice view to the city
Comment from Hotel Management
Oct 23, 2019 by Aokcu, Hotel Management
Dear Valued Guest, Thank you for taking the time to complete Expedia guest satisfaction survey. We appreciate your feedback and look forward to continue serving you with “5 out of 5” service for years to come! Warm Regards, Ayse Okcu Director of Front Office Operations
5 out of 5
by A verified traveler

Posted Oct 15, 2019
Comment from Hotel Management
Oct 23, 2019 by Aokcu, Hotel Management
Dear Valued Guest, Thank you for taking the time to complete Expedia guest satisfaction survey. We appreciate your feedback and look forward to continue serving you with “5 out of 5” service for years to come! Warm Regards, Ayse Okcu Director of Front Office Operations
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 12, 2019