Ratings based on 124 Verified Reviews

4.4 out of 5
92% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 7, 2017
Nice hotel with pool and jacuzzi. Good breakfast.
3 out of 5
by A verified traveler from corpus christi texas

Needs improvement in cleaning room

Posted Aug 27, 2017
Could of been better especially for the price ! When the room was cleaned on our 2 day the top sheet was still on the floor and the used towel was still hanging on the rack
Comment from Hotel Management
Aug 30, 2017 by Barb GM, Hotel Management
Thank you for letting us know about your stay. Are apologies for not having your room cleaned.
5 out of 5
Recommended
for Everyone
by A verified traveler from erie

Nice hotel

Posted Aug 23, 2017
Hotel was close to the New Key Bank pavilion and it was clean, pillows were very uncomfortable but other than that we had a good stay.
Comment from Hotel Management
Aug 24, 2017 by Barb/GM, Hotel Management
Thank you for letting us know about your stay. We hope to see you for the next show!
5 out of 5
Recommended
for Everyone
by A verified traveler from Monroeville, PA

Great hotel!

Posted Aug 20, 2017
Check-in was quick, the staff was pleasant and the room was very clean & comfortable. We stayed here for a concert at Keybank Pavilion. The hotel is conveniently located to Rte 22. It was a quick 8 minute drive to the venue. the free continental breakfast was good and went until 10am. I loved that check out wasn't until noon!! Will definitely stay here the next time I attend a concert. Only complaint is our room was right next to the elevator. A little noisy. Will request different room location next time.
Comment from Hotel Management
Aug 24, 2017 by Barb GM, Hotel Management
Thank you for letting us know about your stay. We hope to see you for the next show (with out elevator noise)
5 out of 5
Recommended
for Everyone
by A verified traveler from Siesta Key, FL

Great Hotel and Staff

Posted Jun 29, 2017
Pros: Friendly staff and housekeeping. Even the ladies who cooked the breakfast were all very pleasant.
Cons: It was difficult to hold the door open and wheel my father's wheel chair through the door. If the door had some sort of door stop or opening device.
Took my father back to Weirton, WV to visit his brother & sisters. I have to move my dad around in a wheel chair and we needed a handicapped room and wanted a roll-in shower and adjoining room for my sister to help me with my dad. Called the hotel to let them know that we were coming in late and found out that the roll-in shower didn't have an adjoining room available for our dates. They did have a handicap shower with an adjoining room but my sister was worried about my dad being able to get his leg up and over the tub. MyKeyia (employee who answered the phone) was kind enough to go down to the room and see how high the tub side was and also told us that it had a shower seat. Great attention to customer satisfaction.
Comment from Hotel Management
Jul 3, 2017 by Barb GM, Hotel Management
Thank you so much for letting us know about your stay. Mykeyia is definetely an asset to our hotel and we will make sure she is recognized.
4 out of 5
by Joseph

Posted Jun 23, 2017 on Hotels
Everything was very clean, staff was very nice and helpful. Breakfast left a little to be desired. Overall a very pleasant stay.
Comment from Hotel Management
Jun 28, 2017 by Barb, Hotel Management
Thank you for sharing your thoughts with us. We hope to see you again.
5 out of 5
by Heather

Posted Jun 19, 2017 on Hotels
Hotel was up to date, nice area, clean would stay again!
Comment from Hotel Management
Jun 28, 2017 by Barb, Hotel Management
We are glad you enjoyed your stay with us. We hope to see you again soon.
5 out of 5
by Patrick

Posted Jun 17, 2017 on Hotels
Comment from Hotel Management
Jun 19, 2017 by Barb, Hotel Management
Thank you for letting us know about your stay!
5 out of 5
by Robert

Great after concert accomodations

Posted Jun 13, 2017 on Hotels
Perfect for after-concert stay. Took us less than 15 minutes to get there.
Comment from Hotel Management
Jun 19, 2017 by Barb, Hotel Management
Thank you for letting us know about your stay, we hope to see you after another show!
5 out of 5
by Carolyn

Posted Jun 12, 2017 on Hotels
Comment from Hotel Management
Jun 19, 2017 by Barb, Hotel Management
thank you for scoring us so well!