The back entrance near our room was left completely unlocked for two nights! Anyone could walk into the hallway. There is no sound barrier between floors. The person above us was stomping around, running water nonstop and coughing and sneezing and we could hear everything from the time they checked in dec 25 at about 11 pm until 930 am. They were stomping around steady from 630 am on. The room itself was very nice and the bed was very comfortable.
Comment from Hotel Management
Dec 31, 2016 by i, Hotel Management
Thank you for taking the time to post your review, we value your feedback. I apologize for the lack of sound barrier between floors, in the future please request the top floor as this is our quietest area. I appreciate you bringing to my attention that the back entrance doors were not locked, I am looking into this matter. Thank you again for staying with us and for your loyalty to our brand.
Best Western Plus Rose City Suites