Standard Apartment, 1 Bedroom | Private kitchen | Fridge, microwave, coffee/tea maker
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Reviews of Adelaide Motel

2.5 out of 5
Adelaide Motel
209 - 211 Adelaide Road, Wellington

Reviews

7.2

Good

Rating 10 - Excellent. 29 out of 218 reviews" "
Rating 8 - Good. 93 out of 218 reviews" "
Rating 6 - Okay. 68 out of 218 reviews" "
Rating 4 - Poor. 26 out of 218 reviews" "
Rating 2 - Terrible. 2 out of 218 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

6.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean friendly but could not locate key drop box for out of hours
Stayed 1 night in Nov 2022

6/10 Okay

Verified traveler

Traveled with partner
Liked: Staff & service
The motel was handy for one night close to the hospital. Cost was good and the room adequate. Close to countdown also.
Stayed 1 night in Jul 2021

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was what I was looking for. A place to stay for my appointment and meeting early the next morning.
Stayed 1 night in May 2021

4/10 Poor

Verified traveler

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Because it is poorly run a lot of noise at night. l would not recommend it only positive is that it is close to hospital
Stayed 2 nights in May 2021

6/10 Okay

Cushla

Traveled with family
Disliked: Property conditions & facilities
We stayed one night while our son was in hospital. Walking distance to the hospital. It was clean but a bit dated.
Stayed 1 night in Mar 2021

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities
Property very close to hospital and supermarket. Noisy environment, rude drunk "guests" who I suspect are long term. Expensive. No sky TV though it was mentioned in materials.
Stayed 1 night in Dec 2020

6/10 Okay

Mags, Pungarehu

Business traveler, Traveled with family
Liked: Cleanliness
Didn’t see any staff at all walls very thin and heard everything of everyone around especially upstairs
Stayed 1 night in Aug 2020

8/10 Good

Leanne, New Zealand

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location to Wellington hospital. Nice clean room . Good valve for money
Stayed 1 night in Jul 2020

4/10 Poor

Sara, Feilding

Traveled with family and small children, Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
As a place to stay after operation, it was very noisy. Guests making noise until 3.09 am in morning. When we rang the number for service we got no answer. The tea and coffee were not refilled on our second day there. The good things were that it was close to hospital, and a reasonable price. Very old and quite run down. The shower had mould in it and the sheets were not pressed.
Stayed 2 nights in Jul 2020
Response from The Adelaide Team on Jul 8, 2020
Dear guest, thank you very much for your valuable feedback and sincerely apologize for your unhappy experience. We always strive to provide the best possible service but on this occasion we did not meet your expectations. Will try to make more improvements in the future. Yours sincerely,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the hospital, which was very convenient for me. Clean and tidy room.
Stayed 1 night in Mar 2020

8/10 Good

Verified traveler

Stayed 2 nights in Mar 2020

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the facilities, the staff were very welcoming and informative. Some areas, like side and behind fridge, could do with a clean but overall cleanliness was good. Would definitely stay again
Stayed 2 nights in Feb 2020

4/10 Poor

Verified traveler

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
The receptio ist was pleasant, othercthan that i would not recommend staying at this motel
Stayed 1 night in Mar 2020

8/10 Good

ERANO

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Nice and value for money to stay here
Stayed 1 night in Mar 2020

6/10 Okay

Verified traveler

Stayed 1 night in Mar 2020

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rather small but extremely well presented. High standard of cleaning.
Stayed 1 night in Feb 2020

6/10 Okay

Jan, Hawkes Bay

Proximity to Wellington Hospital was excellent. Also bus routes nearby very helpful. Bit shabby, and badly need to tidy up and weed the outside area.
Stayed 2 nights in Jan 2020
Response from Angie on Feb 16, 2020
Dear Jan, Thank you very much for taking the time to provide us with your valuable feedback following your recent stay with us. It was really nice having you staying with us! We appreciate your feedback as it gives us an opportunity to improve upon our service and product. Once again thank you for your valuable feedback and we look forward to welcoming you back at the Adelaide Motel. Kind regards, Angie, Motel Manager

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception was first class as was ability to using washing and laundry
Stayed 1 night in Jan 2020
Response from Angie on Feb 16, 2020
Dear guest, Thank you very much for taking the time to provide us with your valuable feedback following your recent stay with us. It was really nice having you staying with us! We appreciate your feedback as it gives us an opportunity to improve upon our service and product. Once again thank you for your valuable feedback and we look forward to welcoming you back at the Adelaide Motel. Kind regards, Angie, Motel Manager

6/10 Okay

Verified traveler

Liked: Amenities
Disliked: Property conditions & facilities
Free but pokey parking and the Motel is quite centrally located. Fine for sleeping while traveling.
Stayed 3 nights in Jan 2020
Response from Angie on Feb 16, 2020
Dear guest, Thank you very much for taking the time to provide us with your valuable feedback following your recent stay with us. It was really nice having you staying with us! We appreciate your feedback as it gives us an opportunity to improve upon our service and product. Once again thank you for your valuable feedback and we look forward to welcoming you back at the Adelaide Motel. Kind regards, Angie, Motel Manager

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Units were tidy and clean and contained everything we needed for our stay.
Stayed 1 night in Jan 2020
Response from Angie on Feb 16, 2020
Dear guest, Thank you very much for taking the time to provide us with your valuable feedback following your recent stay with us. It was really nice having you staying with us! We appreciate your feedback as it gives us an opportunity to improve upon our service and product. Once again thank you for your valuable feedback and we look forward to welcoming you back at the Adelaide Motel. Kind regards, Angie, Motel Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the place i was visiting. And very handy to all the local attractions.
Stayed 4 nights in Dec 2019
Response from Angie on Feb 16, 2020
Dear guest, Thank you very much for taking the time to provide us with your valuable feedback following your recent stay with us. It was really nice having you staying with us! We appreciate your feedback as it gives us an opportunity to improve upon our service and product. Once again thank you for your valuable feedback and we look forward to welcoming you back at the Adelaide Motel. Kind regards, Angie, Motel Manager

8/10 Good

Verified traveler

Traveled with partner
Very good location for hospital. Coundown just across the road was great. Property a bit run down.
Stayed 4 nights in Nov 2019

6/10 Okay

Karen, Christchurch

Disliked: Property conditions & facilities
Location was great, disappointed towels & coffee/tea were not replaced, the office closed @ 5pm so was unable to request more after spending the day @ the hospital 😔
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
A tidy pleasant room representing good value. Staff were fantastic in helping return a diary I’d left there and we lovely to deal with
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ok good location bit dated ok ooooooooooooooooooooooooo
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Super close to Wellington Hospital and a supermarket. Room was compact but clean. Bathroom is modern with a good shower.
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
There was a smell in the room, not sure if it was from the vacuum cleaner or somethink else. Otherwise it was a pleasant stay😀
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just what we wanted. I was a bit surprised about the stairs. Might have missed it when I booked
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Staff & service
Such a lovely kind and happy face greeted me upon arrival. She was happy yo help in any way.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Graet location for when a family member has a hospital stay
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness, staff & service
Helpful lovely staff, basic but clean, handy location
Stayed 1 night in Oct 2019

8/10 Good

K

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely clean room our only complaint would be that we could hear every move the people in the room above us made.
Stayed 1 night in Oct 2019
Response from Angie on Oct 9, 2019
Dear K, Thank you very much for taking the time to provide us with your valuable feedback following your recent stay with us. It was really nice having you staying with us! We appreciate your feedback as it gives us an opportunity to improve upon our service and product. Once again thank you for your valuable feedback and we look forward to welcoming you back at the Adelaide Motel. Kind regards, Angie, Motel Manager

6/10 Okay

Verified traveler

Traveled with partner
It was very close to the hospital but the lounge area was very crowded with 2 single beds
Stayed 2 nights in Aug 2019
Response from Angie on Aug 22, 2019
Dear guest, Thank you very much for taking the time to provide us with your valuable feedback following your recent stay with us. It was really nice having you staying with us! We appreciate your feedback as it gives us an opportunity to improve upon our service and product. Once again thank you for your valuable feedback and we look forward to welcoming you back at the Adelaide Motel. Kind regards, Angie, Motel Manager

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Was perfect for what we needed. With being a family room, we didn’t like the boys having to come into our bedroom to use the bathroom. Very thin walls could hear everything from other rooms.
Stayed 1 night in Aug 2019
Response from Angie on Aug 14, 2019
Dear guest, Thank you very much for taking the time to provide us with your valuable feedback following your recent stay with us. It was really nice having you staying with us! We appreciate your feedback as it gives us an opportunity to improve upon our service and product. Once again thank you for your valuable feedback and we look forward to welcoming you back at the Adelaide Motel. Kind regards, Angie, Motel Manager

6/10 Okay

Verified traveler

Stayed 2 nights in Jul 2019
Response from Angie on Jul 31, 2019
Dear guest, Thank you very much for taking the time to provide us with your valuable feedback following your recent stay with us. It was really nice having you staying with us! We appreciate your feedback as it gives us an opportunity to improve upon our service and product. Once again thank you for your valuable feedback and we look forward to welcoming you back at the Adelaide Motel. Kind regards, Angie, Motel Manager

6/10 Okay

GARETH

Disliked: Cleanliness, property conditions & facilities
Bit dated
Stayed 2 nights in Jul 2019
Response from Angie on Jul 21, 2019
Dear Gareth, Thank you very much for taking the time to provide us with your valuable feedback following your recent stay with us. It was really nice having you staying with us! We appreciate your feedback as it gives us an opportunity to improve upon our service and product. Once again thank you for your valuable feedback and we look forward to welcoming you back at the Adelaide Motel. Kind regards, Angie, Motel Manager

6/10 Okay

Verified traveler

Business traveler, Traveled with partner
Disliked: Property conditions & facilities
No wheretowash dishes..carpet not good.bed comfortable
Stayed 3 nights in Jul 2019
Response from Angie on Jul 21, 2019
Dear guest, Thank you very much for taking the time to provide us with your valuable feedback following your recent stay with us. It was really nice having you staying with us! We have replaced 8 units carpet in last 6 months. Dishes can be replaced when required at reception. We appreciate your feedback as it gives us an opportunity to improve upon our service and product. Once again thank you for your valuable feedback and we look forward to welcoming you back at the Adelaide Motel. Kind regards, Angie, Motel Manager

8/10 Good

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great for our purpose. Very helpful, friendly staff
Stayed 4 nights in Jul 2019
Response from Angie on Jul 17, 2019
Dear guest, Thank you very much for taking the time to provide us with your valuable feedback following your recent stay with us. It was really nice having you staying with us! We appreciate your feedback as it gives us an opportunity to improve upon our service and product. Once again thank you for your valuable feedback and we look forward to welcoming you back at the Adelaide Motel. Kind regards,

8/10 Good

Ariaana, Hastings

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple, clean, and warm. What you're really paying for is convenience... We needed to be at the hospital at any moment and a 2min walk was super convenient, as well as being across the road from the super market and within walking distance to a lot of dinning options.
Stayed 1 night in Jun 2019
Response from Angie on Jun 12, 2019
Thank you very much for taking the time to provide us with your valuable feedback following your recent stay with us. It was really nice having you staying with us! We appreciate your feedback as it gives us an opportunity to improve upon our service and product. Once again thank you for your valuable feedback and we look forward to welcoming you back at the Adelaide Motel. Kind regards, Angie, Motel Manager

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2019
Response from Angie on Apr 17, 2019
Dear guest, Thank you very much for taking the time to provide us with your valuable feedback following your recent stay with us. It was really nice having you staying with us! We appreciate your feedback as it gives us an opportunity to improve upon our service and product. Once again thank you for your valuable feedback and we look forward to welcoming you back at the Adelaide Motel. Kind regards, Angie, Motel Manager

4/10 Poor

Verified traveler

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The bath room was clean and fresh ,very compact . The skirting boards needed a good clean /dust Too many electrical wires,quickly overloaded
Stayed 1 night in Apr 2019
Response from Angie on Apr 17, 2019
Dear guest, Thank you very much for taking the time to provide us with your valuable feedback following your recent stay with us. It was really nice having you staying with us! We appreciate your feedback as it gives us an opportunity to improve upon our service and product. Once again thank you for your valuable feedback and we look forward to welcoming you back at the Adelaide Motel. Kind regards, Angie, Motel Manager

8/10 Good

Emma

Liked: Staff & service
Disliked: Cleanliness
Comfortable, quiet, a bit cramped.
Stayed 2 nights in Mar 2019
Response from Angie on Apr 8, 2019
Dear Emma, Thank you very much for taking the time to provide us with your valuable feedback following your recent stay with us. It was really nice having you staying with us! We appreciate your feedback as it gives us an opportunity to improve upon our service and product. Once again thank you for your valuable feedback and we look forward to welcoming you back at the Adelaide Motel. Kind regards, Angie, Motel Manager

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
The room smelled musty, it needed to be aired and the fridge froze my food
Stayed 1 night in Mar 2019
Response from Angie on Mar 17, 2019
Dear guest, Thank you very much for taking the time to provide us with your valuable feedback following your recent stay with us. It was really nice having you staying with us! We appreciate your feedback as it gives us an opportunity to improve upon our service and product. Once again thank you for your valuable feedback and we look forward to welcoming you back at the Adelaide Motel. Kind regards, Angie, Motel Manager

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent for our needs. We arrived after hours and left before the office opened but had no problem getting in or out.
Stayed 1 night in Feb 2019
Response from Angie on Feb 25, 2019
Dear guest, Thank you very much for taking the time to provide us with your valuable feedback following your recent stay with us. It was really nice having you staying with us! We appreciate your feedback as it gives us an opportunity to improve upon our service and product. Once again thank you for your valuable feedback and we look forward to welcoming you back at the Adelaide Motel. Kind regards, Angie, Motel Manager

8/10 Good

Verified traveler

Stayed 1 night in Feb 2019
Response from Angie on Apr 2, 2019
Dear guest,Thank you very much for taking the time to provide us with your valuable feedback following your recent stay with us. It was really nice having you staying with us! We appreciate your feedback as it gives us an opportunity to improve upon our service and product. Once again thank you for your valuable feedback and we look forward to welcoming you back at the Adelaide Motel. Kind regards, Angie, Motel Manager

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019
Response from Angie on Apr 2, 2019
Dear guest,Thank you very much for taking the time to provide us with your valuable feedback following your recent stay with us. It was really nice having you staying with us! We appreciate your feedback as it gives us an opportunity to improve upon our service and product. Once again thank you for your valuable feedback and we look forward to welcoming you back at the Adelaide Motel. Kind regards, Angie, Motel Manager

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Accomodation was perfect for our family as we were helping my daughter set up her new flat just down the road in Newtown. Close to a great Italian and Mexican Resturant just a short distance away.
Stayed 2 nights in Feb 2019
Response from Angie on Feb 12, 2019
Dear Scott, Thank you very much for taking the time to provide us with your valuable feedback following your recent stay with us. It was really nice having you staying with us! We appreciate your feedback as it gives us an opportunity to improve upon our service and product. Once again thank you for your valuable feedback and we look forward to welcoming you back at the Adelaide Motel.

8/10 Good

Anita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No fuss motel for a good price
The motel was clean and tidy. The beds were nice and comfortable and the bathroom was very nice. The staff were friendly and helpful.
Stayed 1 night in Jan 2019
Response from Angie on Jan 14, 2019
Dear Anne,Thank you very much for taking the time to provide us with your valuable feedback following your recent stay with us. It was really nice having you staying with us! We appreciate your feedback as it gives us an opportunity to improve upon our service and product. Once again thank you for your valuable feedback and we look forward to welcoming you back at the Adelaide Motel. Kind regards, Angie, Motel Manager

8/10 Good

Verified traveler

Stayed 1 night in Jan 2019
Response from Angie on Jan 6, 2019
Dear guest, Thank you very much for taking the time to provide us with your valuable feedback following your recent stay with us. It was really nice having you staying with us! We appreciate your feedback as it gives us an opportunity to improve upon our service and product. Once again thank you for your valuable feedback and we look forward to welcoming you back at the Adelaide Motel. Kind regards, Angie, Motel Manager