Ratings based on 214 Verified Reviews

4.5 out of 5
91% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne

Expensive but lovely.

Posted Jan 12, 2017
Premier suite for four was quite pokey and kitchen tools were quite basic. However the staff were incredibly helpful and the decor lovely.
4 out of 5
Recommended
for Everyone
by A verified traveler from North Asia

Kind of a fun place

Posted Jan 12, 2017
Stayed here in Dec 2016. Pros: easy car valet, decent breakfast, hopping coffee shop for local biz people. Next to Sofitel which gives you dining options. Friendly and competent check-in. Con: just a bit far walk to some of the restaurants.
4 out of 5
Recommended
for Everyone
by A verified traveler from New Zealand

Posted Dec 21, 2016
Pros: Staff courteous throughout and especially good in restaurant. Room cleanliness great but had some irksome issues which I have already indicated.
Cons: Supply of newspapers could be dropped off to rooms instead of having to come down to foyer to uplift daily copy. Restaurant opening and closing times.
Location: Location is very convenient and seems to be a safe area and good shopping within walking distance.
Arrival at hotel with my car was seamless with being met by concierge and my car removed to car park. Bookin was quick and was nice to observe the process was not interrupted by phonecalls distracting the receptionist. Room was nice and had great views from 9th floor excellent creams and soaps supplied in bathroom area. Cost of water was a downer being $6.00 a bottle so went down to the dairy on the street and paid $1.50. Overall room comfort and cleanliness was excellent. All staff generally were courteous and quick to comply with queries. Would have been nice to have menu for restaurant and opening and closing times for such but unable to find this information at my data pad.
4 out of 5
Recommended
for Everyone
by A verified traveler from auckland

Great location, fantastic staff.

Posted Dec 8, 2016
Enjoyed the ambience of the restaurant. Nice breakfast. Great reception staff , 2 fantastic young men.
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfect Hotel

Posted Nov 14, 2016
The room was spacious, great living area and kitchen and within walking distance to the main shops.
Comment from Hotel Management
Nov 15, 2016 by Shelley, Hotel Management
Thank you for your review Marsha, I'm pleased you enjoyed your stay in Wellington.
4 out of 5
Recommended
for Everyone
by A verified traveler from Christchurch

Great Place

Posted Nov 6, 2016
Pros: The staff were amazing! So friendly and helpful and genuine as well. Facilities were very nice as well.
Cons: Nothing, it's a great place to stay. Did feel a little bit awkward around the restaurant though in terms of space
Comment from Hotel Management
Nov 13, 2016 by Shelley, Hotel Management
Thank you Chris for sharing your lovely comments, I am pleased you enjoyed your stay so much.
3 out of 5
by A verified traveler from NZ

Slightly disappointing

Posted Nov 3, 2016
Pros: Room service food was very nice, staff very nice to deal with
Cons: Rooms not soundproofed, room located over the service road at the side of the hotel, woken each night by trucks making deliveries to the hotel or rubbish bins being delivered to other buildings. Room interior needs to be better maintained, other nearby hotels quieter and newer for the same cost
Comment from Hotel Management
Nov 6, 2016 by Shelley, Hotel Management
Hello MBW, thank you for your comments, I'm really pleased your room service and found our staff helpful. I am concerned to hear about your experience with noise in your room, this is an uncommon complaint and I will be raising this with our team to figure out a solution, we don't want to have our guests sleep disrupted.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel!

Posted Oct 31, 2016
We had a really great experience at the Bolton. We arrived from an early flight from Auckland, so we knew the chances of us checking in early was slim. However we thought we'd give it a go anyway and ask to leave our baggage for storage while we go out to get breakfast. To our delight one of the staff advised us that the room was available and we were able to check in early! Winning! Thank you! We definitely enjoyed our stay at the Bolton and definitely will stay again! The only pro is that the walk to courtney place is about 15mins (if you're not much of a walker ie ME)
Comment from Hotel Management
Nov 6, 2016 by Shelley, Hotel Management
Thank you for your comments, I'm pleased you enjoyed your stay with us and we exceeded expectations with your early check-in, lucky you! We hope to see you again on your next visit to Wellington
5 out of 5
Recommended
for Everyone
by A verified traveler from Taranaki

Highly recommend...

Posted Oct 24, 2016
Location: Great location close to Lambton and 15 minutes walk to Courtenay Place.
Freindly and accomodating services, clean, tidy and comfortable accommodation, lot's of space, nice amenities.
Comment from Hotel Management
Oct 30, 2016 by Shelley, Hotel Management
Thanks Chris for your review, I'm glad you enjoyed your stay with us and got to explore Wellington.
5 out of 5
Recommended
for Everyone
by A verified traveler from USA

tasteful , elegant, reasonable

Posted Oct 15, 2016
Location: shopping, sightseeing, dining,
perfect bed and linens, spacious bathroom, lovely view
Comment from Hotel Management
Oct 17, 2016 by Shelley, Hotel Management
Hello Jeanmarie, thank you for your kind words, I;m pleased you enjoyed your stay and the comfort of your room.