Ratings based on 196 Verified Reviews

3.8 out of 5
84% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 17, 2017
Enjoyed the convenience of the location. Breakfast was excellent and staff was very welcoming.
Comment from Hotel Management
Jul 21, 2017 by kim, Hotel Management
Thank you for your great review and please come and see us soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 7, 2017
everything including the staff, condition etc. are very good. I like it very much.
Comment from Hotel Management
Jun 17, 2017 by Kim General Manager, Hotel Management
Thank you for your comments and please come see us again soon.
3 out of 5
Recommended
for Everyone
by A verified traveler

Hotel it's fine for a quick nights stay

Posted Jun 4, 2017
Hotel is ok for a quick nights stay. Probably not longer. Coffee was cold in the morning at 6:45Am. Just not a great feel
Comment from Hotel Management
Jun 5, 2017 by Kim, Hotel Management
I am so sorry, We value our customers and appreciate your feed back I have addressed the coffee problem and I assure you that it is hot please come and see us again,
1 out of 5
by A verified traveler from nebraska

Horrible. Terrible breakfast. The rooms smell.

Posted May 19, 2017
The gave us a room with bed unmake. The key did not work and they need to activate it everyday. The toilet was not flashing. The room was smelling. In general was a nightmare
Comment from Hotel Management
Jun 4, 2017 by Kim, Hotel Management
I am so sorry please give us a second chance as I am the new gm and I promise your stay will be totally different.
3 out of 5
by A verified traveler

Posted May 14, 2017
Pros: the rooms were comfortable and clean upon arrival. t
Cons: the towels and soap, shampoo were not replaced which leads me to believe housekeeping simply made up the beds. see above for further
Location: we were there for CSU graduation
the staff was trying, but they seemed frazzled and needing help. housekeeping had left before they cleaned all the rooms, it was graduation weekend and all the area hotels were booked. the front desk person (one individual) was attempting to answer phones, check people in, answer requests of people currently in - and not doing any of it smoothly. the computer password was not readily available at the computer, so I had to wait for the front desk person for that, then when ready to print the printer was not working. again, the front desk staff was helpful, but frazzled and I felt slightly uncomfortable having to ask. the breakfast was crowded of course having full occupation which is to be expected, however I think it was poor rmanagement not to plan ahead and ensure there was waffle batter available and that the toaster was fully functioning.
Comment from Hotel Management
Jun 17, 2017 by kim, Hotel Management
I am so sorry to hear that, we have a new management team in place and would love for you to give us a try again and I believe you will be very happy . please come and see us again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 22, 2017
Quiet, comfortable, spacious bathroom, good price, friendly staff and only a few minutes from Ft Collins. Only minor quibble was the pool had closed early for maintenance so my daughter didn't get to swim.
Comment from Hotel Management
Jun 5, 2017 by kim, Hotel Management
Thank you for staying with us
4 out of 5
Recommended
for Everyone
by A verified traveler from stuttgart germany

Best in Region

Posted Apr 18, 2017
Cheap rate, friendly staff, quiet neighborhood, continental breakfast
Comment from Hotel Management
Jun 5, 2017 by kim, Hotel Management
Thank you
3 out of 5
Recommended
for Everyone
by A verified traveler

Decent hotel. Great price and breakfast

Posted Apr 3, 2017
Rooms could have been nicer but for the price it was good
4 out of 5
by Mary

Great staff at this hotel

Posted Mar 14, 2017 on Hotels
Staff was incredible! A great group of young women made me feel welcome, and recommended good places for dinner.
4 out of 5
by Rose

Posted Mar 8, 2017 on Hotels
Under renovation but wonderfully clean and comfortable.