Thank you for taking the time to share your invaluable feedback about your recent stay at ibis Wellington.At ibis, we strive to provide a superior service experience for every customer. I'm pleased to hear that you found the hotel's location convenient, the room clean, and the staff attentive. It is always a pleasure to receive positive feedback. I apologize for the issue with the air conditioning but am glad to know that our team extended their assistance and addressed the problem.Thank you again for sharing your experience. I want to assure you that your feedback is valuable, and we are committed to ongoing improvements. We hope your next visit will be as pleasant as the previous one.Sincerely,Leigh Frame General Manager

Dear Mrs BrooksThank you for taking the time to share your feedback on your recent stay at Ibis WellingtonI'm pleased to hear that you found our location convenient and that your overall overnight experience was positive. I apologize for any inconvenience caused by the light from the corridor and the curtains not fully blacking out the room. Regarding your thoughts on our breakfast pricing, I understand your concern, and I appreciate your candid feedback. We constantly review our offerings to ensure they align with our guests' expectations. I will certainly discuss your feedback with our team to see how we can enhance the value proposition.Thank you once again for choosing Ibis Wellington.Best regards,Leigh FrameGeneral ManagerIbis Wellington

Dear Mrs Boocock,Thank you for taking the time to share your feedback about your recent stay at Ibis Wellington in January. I'm delighted to hear that you found our location to be great, especially with the convenience of being within walking distance to town and Queens Wharf.We appreciate your choosing Ibis Wellington, and we hope to have the pleasure of welcoming you back in the future. Warm regards,Leigh FrameGeneral ManagerIbis Wellington

Dear Mrs Manisha,Thank you for taking the time to share your valuable feedback following your stay at Ibis Wellington in January. I'm thrilled to hear that you had a wonderful experience with our customer service and that our staff was able to accommodate your early check-in request seamlessly. Ensuring a smooth and enjoyable stay for our guests is always our top priority.I'm pleased to know that you had a restful night's sleep and found our pillows and beds comfortable. Your satisfaction with our accommodations is truly rewarding.I have taken note of your comment regarding the hot water, and I apologize for any inconvenience this may have caused. We appreciate your bringing this to our attention, and our team will review and address this to enhance our services.Thank you for choosing Ibis Wellington. We value your feedback, and we look forward to the opportunity of welcoming you back in the future. Warm regards,Leigh FrameGeneral ManagerIbis Wellington