Ratings based on 2,301 Verified Reviews

4.2 out of 5
89% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

nice and clean and convenient to town.

Posted Apr 27, 2018
Pros: very good
Cons: nothing really
Location: location is great
easy to get into town. registration quick and easy
3 out of 5
Recommended
for Everyone
by A verified traveler from New Zealand

Food needs improving

Posted Apr 26, 2018
Pros: It was comfortable and quite.
Cons: the food!!
Location: Good location in Wellington.
We had two meals during our stay. My son ordered a burger and the bun was very plastic looking and not very fresh. My husband had a corn cob that came with his meal and it looked like it was past it's due date. Uneatable. The second evenings meal, the same corn came out again and ribs were not very hot so assuming that they ribs weren't cooked from scratch and they were quite chewy. My husband has some sort of fried potato sticks which were so fatty none of us could eat them. Hence our third night, we had to eat elsewhere. It was a shame as there isn't a lot close by to the hotel without getting a taxi or take a car.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 25, 2018
Great hotel overall. Handy central location. Nice meal at restaurant downstairs. Helpful, friendly staff and our room was ideal for what we needed. We would definitely stay there again.
Comment from Hotel Management
Apr 25, 2018 by Snedden, Hotel Management
Dear Guest, Thank you very much for your feedback; we appreciate your effort. I'm pleased our location worked well for you and enjoyed your meal in our restaurant. We look forward to welcoming you back again in the near future.
4 out of 5
Recommended
for Everyone
by A verified traveler from Nelson, New Zealand

Nice hotel in convenient area

Posted Apr 24, 2018
Pros: The 24 hour reception, free wifi and convenient location..
Cons: Nothing that I can think of.
Location: Great shopping, cafes, easy to walk to water front and cable car.
Had a wonderful time exploring, easy to walk to all amenities and attractions..
Comment from Hotel Management
Apr 25, 2018 by Yogen Master, Hotel Management
Hi Phoebe, Thank you for taking time and providing feedback on your stay at the ibis hotel, wellington. Its great to hear that you have enjoyed your stay. I will share your comments with our team. I am sure they will be delighted to know, as we always strive to improve our service quality. Many thanks once again and we hope to welcome you at Ibis hotel in near future. Kind regards, Yogen Master Assistant Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from NZ

Quiet and close to what we came to do.

Posted Apr 23, 2018
Pros: Close to transport and shops. Clean and comfortable.
Cons: Wifi access in rooms.
Location: Main shopping precincts nearby. Te Papa within walking distance.A quick bus ride to Peter Jacksons exhibition at Dominion museum.
Great bar and restaurant. Wifi connection in room was not good, but good in lobby.Lifts arrived quickly.
Comment from Hotel Management
Apr 24, 2018 by Puneeth, Hotel Management
Thank you very much for your feedback; we appreciate your effort. I'm pleased our location worked well for you.
2 out of 5
by A verified traveler from wellington

Nice hotel, great location, shame about the noise.

Posted Apr 22, 2018
Hotel was cheap and cheerful, great location. Rooms a bit dated but it was fine for a quick stay. The issue was the slamming of doors, they self close and always bang as they hit the door frame. The pay off to being close to the city and the affordability of the rooms means that other guests are young and therefore don’t care about others staying in the hotel or trying to be quiet. Next time we’ll pay more for a room, in a more up market hotel which will rule out younger people who can’t afford!!!
Comment from Hotel Management
Apr 23, 2018 by Puneeth, Hotel Management
Dear Pip, Thank you very much for taking the time to complete the feedback. Your feedback is valuable to us. I appreciate your effort. I trust this will help us in our efforts to refine our products and service.
5 out of 5
Recommended
for Everyone
by A verified traveler from Auckland

Great location

Posted Apr 22, 2018
Ibis is handy to everything downtown includin Trust Stadium
Comment from Hotel Management
Apr 23, 2018 by Puneeth, Hotel Management
Thank you very much for your feedback; we appreciate your effort. I'm pleased our location worked well for you.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 21, 2018
Great location, good facilities with easy check in and good service from the staff. Good value place.
Comment from Hotel Management
Apr 23, 2018 by Puneeth, Hotel Management
Thank you very much for your feedback; we appreciate your effort. I'm pleased our location worked well for you.
4 out of 5
Recommended
for Everyone
by A verified traveler

Comfortable and close to everything

Posted Apr 21, 2018
Great stay. Comfortable Central to everything. Clean rooms helpful staff
Comment from Hotel Management
Apr 23, 2018 by Puneeth, Hotel Management
Thank you very much for your feedback; we appreciate your effort. I'm pleased our location worked well for you.
3 out of 5
Recommended
for Everyone
by A verified traveler

Industrial air conditioning ~ bring yr ear plugs

Posted Apr 21, 2018
Pros: Clean cheap convenient
Cons: The bed and aircon
Ibis is a budget hotel so wasn’t expecting fancy. Bed uncomfortable and air con so loud had to get up and put in earplugs to get to sleep
Comment from Hotel Management
Apr 23, 2018 by Puneeth, Hotel Management
Thank you very much for taking the time to complete the feedback. Your feedback is valuable to us. I appreciate your effort. I trust this will help us in our efforts to refine our products and service.