Good location but noisy
Posted Apr 7, 2017
We were going to an event at the Michael Fowler Center and this was only thirty seconds walk away so great location. The breakfast pancakes and light dinner were a great, free addition. However the first night people were noisy until 130am then the doors began to open and slam closed at 6am. Great that people want to get up and moving early but the doors are super heavy so they slam shut unless you help quietly close them. Little sleep was had. We had a queen and single ensure room. Very small, just barely big enough to get between the beds. The staff said we might be able to check in early but we had the same response each time we asked 'none of the rooms are ready.' Seriously, at 115 when check in is 2, none of the rooms are ready? I find that hard to believe especially when we were told at 10 they'd just gone up to start housekeeping. More a case of can't be bothered to check so just had the standard answer. Don't say you might have early check in if you don't intend to even find out. Meant our luggage was left unattended for a very long time so we could get to our event because even though they have a luggage room, it was waist high with bags already. For the money, I wouldn't stay there again. Conveniently close but way over priced for a room like that.