2 restaurants, breakfast, dinner served; British cuisine
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Reviews of Hilton London Wembley

4 out of 5
Hilton London Wembley
Lakeside Way, Wembley, England

Reviews

8.8

Excellent

Rating 10 - Excellent. 605 out of 1003 reviews" "
Rating 8 - Good. 250 out of 1003 reviews" "
Rating 6 - Okay. 73 out of 1003 reviews" "
Rating 4 - Poor. 46 out of 1003 reviews" "
Rating 2 - Terrible. 29 out of 1003 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Keishia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accessible to every where I wanted to go. Can seconds away from OVO ARENA.
Stayed 3 nights in Apr 2024

10/10 Excellent

Dean

Liked: Staff & service, amenities, property conditions & facilities
Check in was very good. Everything was explained by a nice friendly man. Hotel quite modern and well presented. Room was very good, bathroom super clean. Breakfast had a good choice and was warm. Property near to shopping centre, Wembley Stadium and good transport for tube. Overall a very enjoyable stay. Would i stay at this Hilton again... YES.
Stayed 2 nights in Apr 2024
Response from Hilton Team on Apr 13, 2024
Dear Dean,Greetings from Hilton London Wembley. Thank you for taking the time to provide us with your feedback. We hope to see you again soon.Best Regards,

10/10 Excellent

Benjamin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with nice rooftop bar.
Stayed 1 night in Apr 2024
Response from Hilton Team on Apr 10, 2024
Dear Benjamin,Thank you for thanking the time to provide us with the feedback. We are happy to see that you have enjoyed your stay with us.We are looking forward to welcoming you back soon.Best Regards,

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Hilton Team on Apr 10, 2024
Dear Julie,Thank you for thanking the time to provide us with the feedback. We are happy to see that you have enjoyed your stay with us.We are looking forward to welcoming you back soon.Best Regards,

10/10 Excellent

Jenny

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and lovely hotel with polite & helpful staff!
Stayed 2 nights in Apr 2024
Response from Hilton Team on Apr 10, 2024
Dear Jenny,Thank you for thanking the time to provide us with the feedback. We are happy to see that you have enjoyed your stay with us.We are looking forward to welcoming you back soon.Best Regards,

8/10 Good

Wesley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hilton Team on Apr 5, 2024
Dear Wesley,Thank you for taking the time to provide us with the much needed information and feedback, this is the only way we can improve.We do hope to see you back with us.Best Regards,

8/10 Good

robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Handy for Wembley
Stayed 1 night in Mar 2024
Response from Hilton Team on Apr 5, 2024
Dear Robert,Thank you for taking the time to provide us with the much needed information and feedback, this is the only way we can improve.We do hope to see you back with us.Best Regards,

10/10 Excellent

Margaret, Bishops Cleeve

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent high quality hotel !
Stayed 1 night in Mar 2024
Response from Hilton Team on Apr 5, 2024
Dear Margaret.Thank you for taking the time to provide us with the much needed information and feedback, this is the only way we can improve.We do hope to see you back with us.Best Regards,

4/10 Poor

izumi

Stayed 1 night in Mar 2024
Response from Hilton Team on Apr 14, 2024
Dear Izumi,Greeting from Hilton London Wembley.Thank you for your feedback, I do hope that you will chose to stay with us again so we can offer you a 5/5 stay.Best Regards,

10/10 Excellent

Christian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best location for Wembley. Great breakfast and clean room.
Stayed 1 night in Mar 2024
Response from Hilton Team on Apr 5, 2024
Dear Christian,Thank you for taking the time to provide us with the much needed information and feedback, this is the only way we can improve.We do hope to see you back with us.Best Regards,

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hilton Team on Apr 5, 2024
Dear Tina,Thank you for taking the time to provide us with the much needed information and feedback, this is the only way we can improve.We do hope to see you back with us.Best Regards,

10/10 Excellent

Kenneth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location
Stayed 1 night in Mar 2024
Response from Hilton Team on Mar 18, 2024
Dear Kenneth,Thank you for taking the time to complete our on-line satisfaction survey regarding your recent stay with us here at the Hilton London Wembley. We hope to welcome you back. If I can be of any further assistance to you, please do not hesitate to contact me.Best Regards,

6/10 Okay

Jonah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel just out of the way for London tourist attractions.
Stayed 10 nights in Mar 2024
Response from Hilton Team on Mar 18, 2024
Dear Jonah,Thank you for taking the time to complete our on-line satisfaction survey regarding your recent stay with us here at the Hilton London Wembley. We hope to welcome you back. If I can be of any further assistance to you, please do not hesitate to contact me.

8/10 Good

David

Business traveler
Liked: Cleanliness, staff & service
Good hotel and location for what I needed.
Stayed 1 night in Mar 2024
Response from Hilton Team on Mar 11, 2024
Dear David,Thank you for taking the time to help us with the much needed feedback. We always strive to offer the best services to our guests.Looking forward welcoming you back.Best Regards,

4/10 Poor

Caroline

Stayed 2 nights in Jul 2023
Response from Hilton Team on Mar 7, 2024
Dear Caroline,Greeting from Hilton London Wembley. Thank you for taking the time to provide us with your feedback.We do take all feedback extremely serious and we do hope to see you soon.Best Regards,

8/10 Good

Oby

Liked: Cleanliness, staff & service, property conditions & facilities
I expected a bit more, but overall it checked all the boxes. the location is traffic prone due ro the presence of the OVO Wembley. To enjoy the day, it was best to visit the arras bear the facility. Good food, dinner and breakfast. Loved the indoor pool, steam and spa!
Stayed 1 night in Mar 2024
Response from Hilton Team on Mar 5, 2024
Dear Oby,Thank you very much for taking the time to provide us with the much needed feedback.We always strive for the best service. We do hope to see you soon again.Best Regards,

10/10 Excellent

Dionne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Hilton Team on Feb 23, 2024
Dear Dionne,Thank you for taking the time to provide us with the amazing feedback. We hope to see you soon again.Best Regards

10/10 Excellent

Arvin

Liked: Cleanliness, staff & service, property conditions & facilities
Location is great with lots of options to eat, drink and shoppes.
Stayed 2 nights in Feb 2024
Response from Hilton Team on Feb 23, 2024
Dear Arvin,Thank you for taking the time to provide us with the amazing feedback. We hope to see you soon again.Best Regards

8/10 Good

Arvind

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Hilton Team on Feb 17, 2024
Dear Arvind,Thank you for taking the time to complete our on-line satisfaction survey regarding your recent stay with us here at the Hilton London Wembley. Our commitment at the Hilton London Wembley is to provide the finest in service and personal attention to everyone who stays with us, and it is helpful when our guests pass their opinions and experiences to us, allowing us to refine our procedures and services where necessary.Best Regards,

10/10 Excellent

shirley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal for ARENA events
Stayed 1 night in Feb 2024
Response from Hilton Team on Feb 15, 2024
Dear Shirley,Thank you for taking the time to complete our on-line satisfaction survey regarding your recent stay with us here at the Hilton London Wembley. I was delighted to notice from the scores that you have enjoyed your stay with us and that you found the hotel and members of our team to be outstanding. I will ensure your scores are passed on to them. Best Regards,

6/10 Okay

Taranvir

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Stay was pleasant, needs refurbishing!
Stayed 1 night in Feb 2024
Response from Hilton Team on Feb 15, 2024
Dear Taranvir,Thank you for taking the time to complete our on-line satisfaction survey regarding your recent stay with us here at the Hilton London Wembley. I was delighted to notice from the scores that you have enjoyed your stay with us and that you found the hotel and members of our team to be outstanding. I will ensure your scores are passed on to them. Best Regards,

8/10 Good

Mi Lim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Hilton Team on Feb 15, 2024
Dear Mi Lim,Thank you for taking the time to complete our on-line satisfaction survey regarding your recent stay with us here at the Hilton London Wembley. I was delighted to notice from the scores that you have enjoyed your stay with us and that you found the hotel and members of our team to be outstanding. I will ensure your scores are passed on to them. Best Regards,

8/10 Good

Jamie

Stayed 1 night in Feb 2024
Response from Hilton Team on Mar 20, 2024
Dear Jamie,Thank you for taking the time to help us with the feedback. We do hope that you will come and stay with us in the future.Best Regards,

10/10 Excellent

Jade

Stayed 1 night in Jan 2024
Response from Hilton Team on Mar 20, 2024
Dear Jade,Thank you for taking the time to help us with the feedback. We do hope that you will come and stay with us in the future.Best Regards,

10/10 Excellent

ABUBAKAR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very lovely property.
Stayed 1 night in Jan 2024
Response from Hilton London Wembley on Jan 26, 2024
Thank you for taking the time to complete our on-line satisfaction survey regarding your recent stay with us here at the Hilton London Wembley.

10/10 Excellent

NIHAL

Business traveler
Stayed 1 night in Jan 2024
Response from Mavi on Jan 15, 2024
Dear Valued Guest, Thank you for taking the time to complete our on-line satisfaction survey regarding your recent stay with us here at the Hilton London Wembley. Our commitment at the Hilton London Wembley is to provide the finest in service and personal attention to everyone who stays with us, and it is helpful when our guests pass their opinions and experiences to us, allowing us to refine our procedures and services where necessary. Once again we thank you for choosing the Hilton London Wembley and for taking the time to provide us with valued feedback. We hope to welcome you back. Sincerely, Hilton London Wembley

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location
Great location next to Wembley Stadium and lots of shops and restaurants.
Stayed 1 night in Jan 2024
Response from Mavi on Jan 15, 2024
Dear Valued Guest, Thank you for taking the time to complete our on-line satisfaction survey regarding your recent stay with us here at the Hilton London Wembley. Our commitment at the Hilton London Wembley is to provide the finest in service and personal attention to everyone who stays with us, and it is helpful when our guests pass their opinions and experiences to us, allowing us to refine our procedures and services where necessary. Once again we thank you for choosing the Hilton London Wembley and for taking the time to provide us with valued feedback. We hope to welcome you back. Sincerely, Hilton London Wembley

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Mavi on Jan 15, 2024
Dear Valued Guest, Thank you for taking the time to complete our on-line satisfaction survey regarding your recent stay with us here at the Hilton London Wembley. Our commitment at the Hilton London Wembley is to provide the finest in service and personal attention to everyone who stays with us, and it is helpful when our guests pass their opinions and experiences to us, allowing us to refine our procedures and services where necessary. Once again we thank you for choosing the Hilton London Wembley and for taking the time to provide us with valued feedback. We hope to welcome you back. Sincerely, Hilton London Wembley

6/10 Okay

Rama

Disliked: Cleanliness, staff & service, room comfort
Hilton Wembley London
It was not a great experience. I had to extend my stay by 2 days and they charged 5 days worth of stay! It was the same amount which I paid by booking through hotels.com for 5 days! They charged me for a breakfast I never had! The manager confirmed she will remove that charge but she never did!
Stayed 4 nights in Dec 2023
Response from Mavi on Jan 15, 2024
Dear Valued Guest, Thank you for taking the time to complete our on-line satisfaction survey regarding your recent stay with us here at the Hilton London Wembley. Our commitment at the Hilton London Wembley is to provide the finest in service and personal attention to everyone who stays with us, and it is helpful when our guests pass their opinions and experiences to us, allowing us to refine our procedures and services where necessary. Once again we thank you for choosing the Hilton London Wembley and for taking the time to provide us with valued feedback. We hope to welcome you back. Sincerely, Hilton London Wembley

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant!
Great room, great service and great location. Would use again.
Stayed 1 night in Nov 2023
Response from Mavi on Jan 15, 2024
Dear Valued Guest, Thank you for taking the time to complete our on-line satisfaction survey regarding your recent stay with us here at the Hilton London Wembley. Our commitment at the Hilton London Wembley is to provide the finest in service and personal attention to everyone who stays with us, and it is helpful when our guests pass their opinions and experiences to us, allowing us to refine our procedures and services where necessary. Once again we thank you for choosing the Hilton London Wembley and for taking the time to provide us with valued feedback. We hope to welcome you back. Sincerely, Hilton London Wembley

8/10 Good

Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Mavi on Jan 15, 2024
Dear Valued Guest, Thank you for taking the time to complete our on-line satisfaction survey regarding your recent stay with us here at the Hilton London Wembley. Our commitment at the Hilton London Wembley is to provide the finest in service and personal attention to everyone who stays with us, and it is helpful when our guests pass their opinions and experiences to us, allowing us to refine our procedures and services where necessary. Once again we thank you for choosing the Hilton London Wembley and for taking the time to provide us with valued feedback. We hope to welcome you back. Sincerely, Hilton London Wembley

8/10 Good

Samuel

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
The cleaning could’ve been much better. I have long hair so I tend to shed a lot. I would come back and still find the same hairs all over the bathroom floor. Cleaning definitely could’ve been a bit better.
Stayed 6 nights in Dec 2023
Response from Mavi on Jan 15, 2024
Dear Valued Guest, Thank you for taking the time to complete our on-line satisfaction survey regarding your recent stay with us here at the Hilton London Wembley. Our commitment at the Hilton London Wembley is to provide the finest in service and personal attention to everyone who stays with us, and it is helpful when our guests pass their opinions and experiences to us, allowing us to refine our procedures and services where necessary. Once again we thank you for choosing the Hilton London Wembley and for taking the time to provide us with valued feedback. We hope to welcome you back. Sincerely, Hilton London Wembley

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Excellent location for the outlet, the stadium and arena and the surroundings amenities. The room was large and well-equipped and the pool and facilities were a good addition. Only issue was not being able to use the fridge in the room for personal items.
Stayed 1 night in Dec 2023
Response from Mavi on Jan 15, 2024
Dear Valued Guest, Thank you for taking the time to complete our on-line satisfaction survey regarding your recent stay with us here at the Hilton London Wembley. Our commitment at the Hilton London Wembley is to provide the finest in service and personal attention to everyone who stays with us, and it is helpful when our guests pass their opinions and experiences to us, allowing us to refine our procedures and services where necessary. Once again we thank you for choosing the Hilton London Wembley and for taking the time to provide us with valued feedback. We hope to welcome you back. Sincerely, Hilton London Wembley

10/10 Excellent

Rebecca

Stayed 1 night in Dec 2023
Response from Mavi on Jan 15, 2024
Dear Valued Guest, Thank you for taking the time to complete our on-line satisfaction survey regarding your recent stay with us here at the Hilton London Wembley. Our commitment at the Hilton London Wembley is to provide the finest in service and personal attention to everyone who stays with us, and it is helpful when our guests pass their opinions and experiences to us, allowing us to refine our procedures and services where necessary. Once again we thank you for choosing the Hilton London Wembley and for taking the time to provide us with valued feedback. We hope to welcome you back. Sincerely, Hilton London Wembley

10/10 Excellent

R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will go again.
Check in was great. The lady behind the desk was very courteous and knowledgeable about the surrounding area. Telling us where we could eat and shop. The swimming pool/spa facilities are excellent. We couldn't believe that we were in such luxury and somebody else actually complained that the heated swimming pool was hot. The room was very nice and we were surprised and amused by the fact there was a speaker for the TV in the bathroom. The facilities were great but I didn't like that there were mini bar selections on top of the counter. Made me vary wary about moving near them as I was told its all on sensors. So maybe I was being overly cautious, but it shouldn't be there. Considering a quick accident could knock things over and be charged for them. The breakfast buffet was an amazing surprise. Well worth the extra charge. Lots of choice, more than I had expected. Next time I won't even have to think about wether to add it or not. It is definitely being paid for again. My only real problem with my stay was the last thing that happened. Check out. I'm not sure who it was but whoever checked us out must have been having a bad day or something. As she seemed rude and unhelpful. Just felt like she didn't care. Very much a stark contrast to the nice person that checked us in. I have already tried to book for my next trip to London. But unfortunately is fully booked that weekend. Which is a shame as we really liked it.
Stayed 1 night in Dec 2023
Response from Mavi on Jan 15, 2024
Dear Valued Guest, Thank you for taking the time to complete our on-line satisfaction survey regarding your recent stay with us here at the Hilton London Wembley. Our commitment at the Hilton London Wembley is to provide the finest in service and personal attention to everyone who stays with us, and it is helpful when our guests pass their opinions and experiences to us, allowing us to refine our procedures and services where necessary. Once again we thank you for choosing the Hilton London Wembley and for taking the time to provide us with valued feedback. We hope to welcome you back. Sincerely, Hilton London Wembley

8/10 Good

Abbey

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Mavi on Jan 15, 2024
Dear Valued Guest, Thank you for taking the time to complete our on-line satisfaction survey regarding your recent stay with us here at the Hilton London Wembley. Our commitment at the Hilton London Wembley is to provide the finest in service and personal attention to everyone who stays with us, and it is helpful when our guests pass their opinions and experiences to us, allowing us to refine our procedures and services where necessary. Once again we thank you for choosing the Hilton London Wembley and for taking the time to provide us with valued feedback. We hope to welcome you back. Sincerely, Hilton London Wembley

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant
Excellent hotel, excellent staff, lovely building, right next to the ovo arena and wembley stadium and they discount your parking ticket which is amazing. Will definitely be returning.
Stayed 1 night in Dec 2023
Response from Mavi on Jan 15, 2024
Dear Valued Guest, Thank you for taking the time to complete our on-line satisfaction survey regarding your recent stay with us here at the Hilton London Wembley. Our commitment at the Hilton London Wembley is to provide the finest in service and personal attention to everyone who stays with us, and it is helpful when our guests pass their opinions and experiences to us, allowing us to refine our procedures and services where necessary. Once again we thank you for choosing the Hilton London Wembley and for taking the time to provide us with valued feedback. We hope to welcome you back. Sincerely, Hilton London Wembley

8/10 Good

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good quality overall. Price was a bit steep for the value you get. If you do get an offer take it by all means.
Stayed 1 night in Nov 2023
Response from Mavi on Jan 15, 2024
Dear Valued Guest, Thank you for taking the time to complete our on-line satisfaction survey regarding your recent stay with us here at the Hilton London Wembley. Our commitment at the Hilton London Wembley is to provide the finest in service and personal attention to everyone who stays with us, and it is helpful when our guests pass their opinions and experiences to us, allowing us to refine our procedures and services where necessary. Once again we thank you for choosing the Hilton London Wembley and for taking the time to provide us with valued feedback. We hope to welcome you back. Sincerely, Hilton London Wembley

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and amazing location!
Great location and wonderful rooms. Wish the tv was a smart tv so I could use Netflix/hulu on it. One thing missing was a refrigerator. There was one but it was filled with stuff you had to buy and you couldn’t put your own stuff in. It forced us to use the ice bucket, which is only on floors 5,7, & 8. The bed was a little harder than we are used to. But I think that’s a European thing so no biggie. The elevators were nice and fast. Didn’t have to wait forever to get one. The desk staff were very friendly and helpful.
Stayed 5 nights in Dec 2023
Response from Mavi on Jan 15, 2024
Dear Valued Guest, Thank you for taking the time to complete our on-line satisfaction survey regarding your recent stay with us here at the Hilton London Wembley. Our commitment at the Hilton London Wembley is to provide the finest in service and personal attention to everyone who stays with us, and it is helpful when our guests pass their opinions and experiences to us, allowing us to refine our procedures and services where necessary. Once again we thank you for choosing the Hilton London Wembley and for taking the time to provide us with valued feedback. We hope to welcome you back. Sincerely, Hilton London Wembley

10/10 Excellent

Patrick

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Mavi on Jan 15, 2024
Dear Valued Guest, Thank you for taking the time to complete our on-line satisfaction survey regarding your recent stay with us here at the Hilton London Wembley. Our commitment at the Hilton London Wembley is to provide the finest in service and personal attention to everyone who stays with us, and it is helpful when our guests pass their opinions and experiences to us, allowing us to refine our procedures and services where necessary. Once again we thank you for choosing the Hilton London Wembley and for taking the time to provide us with valued feedback. We hope to welcome you back. Sincerely, Hilton London Wembley

10/10 Excellent

Sandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location for Wembley arena and stadium. Very clean and modern, and comfortable rooms.
Stayed 1 night in Dec 2023
Response from Mavi on Jan 15, 2024
Dear Valued Guest, Thank you for taking the time to complete our on-line satisfaction survey regarding your recent stay with us here at the Hilton London Wembley. Our commitment at the Hilton London Wembley is to provide the finest in service and personal attention to everyone who stays with us, and it is helpful when our guests pass their opinions and experiences to us, allowing us to refine our procedures and services where necessary. Once again we thank you for choosing the Hilton London Wembley and for taking the time to provide us with valued feedback. We hope to welcome you back. Sincerely, Hilton London Wembley

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you
Was grateful of the room at short notice. Early check in. It felt like luxury and so close to the ovo arena
Stayed 1 night in Dec 2023
Response from Mavi on Jan 15, 2024
Dear Valued Guest, Thank you for taking the time to complete our on-line satisfaction survey regarding your recent stay with us here at the Hilton London Wembley. Our commitment at the Hilton London Wembley is to provide the finest in service and personal attention to everyone who stays with us, and it is helpful when our guests pass their opinions and experiences to us, allowing us to refine our procedures and services where necessary. Once again we thank you for choosing the Hilton London Wembley and for taking the time to provide us with valued feedback. We hope to welcome you back. Sincerely, Hilton London Wembley

4/10 Poor

Hannah

Stayed 2 nights in Dec 2023
Response from Mavi on Jan 15, 2024
Dear Valued Guest, Thank you for taking the time to complete our on-line satisfaction survey regarding your recent stay with us here at the Hilton London Wembley. Our commitment at the Hilton London Wembley is to provide the finest in service and personal attention to everyone who stays with us, and it is helpful when our guests pass their opinions and experiences to us, allowing us to refine our procedures and services where necessary. Once again we thank you for choosing the Hilton London Wembley and for taking the time to provide us with valued feedback. We hope to welcome you back. Sincerely, Hilton London Wembley

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Mavi on Jan 15, 2024
Dear Valued Guest, Thank you for taking the time to complete our on-line satisfaction survey regarding your recent stay with us here at the Hilton London Wembley. Our commitment at the Hilton London Wembley is to provide the finest in service and personal attention to everyone who stays with us, and it is helpful when our guests pass their opinions and experiences to us, allowing us to refine our procedures and services where necessary. Once again we thank you for choosing the Hilton London Wembley and for taking the time to provide us with valued feedback. We hope to welcome you back. Sincerely, Hilton London Wembley

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place and amazing staff
Absolutely stunning, amazing friendly staff and I could not find something so complain about even if I tried, our booking was lost but we was compensated very very well with an upgrade so I will definitely be coming back soon
Stayed 1 night in Dec 2023
Response from Mavi on Jan 15, 2024
Dear Valued Guest, Thank you for taking the time to complete our on-line satisfaction survey regarding your recent stay with us here at the Hilton London Wembley. Our commitment at the Hilton London Wembley is to provide the finest in service and personal attention to everyone who stays with us, and it is helpful when our guests pass their opinions and experiences to us, allowing us to refine our procedures and services where necessary. Once again we thank you for choosing the Hilton London Wembley and for taking the time to provide us with valued feedback. We hope to welcome you back. Sincerely, Hilton London Wembley

8/10 Good

Henna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Mavi on Jan 15, 2024
Dear Valued Guest, Thank you for taking the time to complete our on-line satisfaction survey regarding your recent stay with us here at the Hilton London Wembley. Our commitment at the Hilton London Wembley is to provide the finest in service and personal attention to everyone who stays with us, and it is helpful when our guests pass their opinions and experiences to us, allowing us to refine our procedures and services where necessary. Once again we thank you for choosing the Hilton London Wembley and for taking the time to provide us with valued feedback. We hope to welcome you back. Sincerely, Hilton London Wembley

6/10 Okay

Anoushka

Stayed 3 nights in Dec 2023
Response from Mavi on Jan 15, 2024
Dear Valued Guest, Thank you for taking the time to complete our on-line satisfaction survey regarding your recent stay with us here at the Hilton London Wembley. Our commitment at the Hilton London Wembley is to provide the finest in service and personal attention to everyone who stays with us, and it is helpful when our guests pass their opinions and experiences to us, allowing us to refine our procedures and services where necessary. Once again we thank you for choosing the Hilton London Wembley and for taking the time to provide us with valued feedback. We hope to welcome you back. Sincerely, Hilton London Wembley

10/10 Excellent

vijay

Stayed 1 night in Dec 2023
Response from Mavi on Jan 15, 2024
Dear Valued Guest, Thank you for taking the time to complete our on-line satisfaction survey regarding your recent stay with us here at the Hilton London Wembley. Our commitment at the Hilton London Wembley is to provide the finest in service and personal attention to everyone who stays with us, and it is helpful when our guests pass their opinions and experiences to us, allowing us to refine our procedures and services where necessary. Once again we thank you for choosing the Hilton London Wembley and for taking the time to provide us with valued feedback. We hope to welcome you back. Sincerely, Hilton London Wembley

10/10 Excellent

Simon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Mavi on Jan 15, 2024
Dear Valued Guest, Thank you for taking the time to complete our on-line satisfaction survey regarding your recent stay with us here at the Hilton London Wembley. Our commitment at the Hilton London Wembley is to provide the finest in service and personal attention to everyone who stays with us, and it is helpful when our guests pass their opinions and experiences to us, allowing us to refine our procedures and services where necessary. Once again we thank you for choosing the Hilton London Wembley and for taking the time to provide us with valued feedback. We hope to welcome you back. Sincerely, Hilton London Wembley

8/10 Good

Mohamed

Stayed 1 night in Dec 2023
Response from Mavi on Jan 15, 2024
Dear Valued Guest, Thank you for taking the time to complete our on-line satisfaction survey regarding your recent stay with us here at the Hilton London Wembley. Our commitment at the Hilton London Wembley is to provide the finest in service and personal attention to everyone who stays with us, and it is helpful when our guests pass their opinions and experiences to us, allowing us to refine our procedures and services where necessary. Once again we thank you for choosing the Hilton London Wembley and for taking the time to provide us with valued feedback. We hope to welcome you back. Sincerely, Hilton London Wembley