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Reviews of Quality Inn Wenatchee/Leavenworth

2 out of 5
Quality Inn Wenatchee/Leavenworth
1401 N Miller St, Wenatchee, WA

Reviews

7.8

Good

Rating 10 - Excellent. 318 out of 1002 reviews" "
Rating 8 - Good. 387 out of 1002 reviews" "
Rating 6 - Okay. 157 out of 1002 reviews" "
Rating 4 - Poor. 72 out of 1002 reviews" "
Rating 2 - Terrible. 68 out of 1002 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Mieczyslaw, Powell River

Traveled with partner
Liked: Amenities, property conditions & facilities
A very poor breakfast.
Stayed 1 night in Apr 2024

4/10 Poor

Chris

Traveled with family and small children, Traveled with pets
Liked: Staff & service
Customer service great. Door to pet area was exit only. Parking lot unsafe for vehicles due to shopping carts being left. Found shopping cart at rear of my vehicle in morning done damage to bumper and trunk lid. No one at desk to ask to see security video.
Stayed 2 nights in Apr 2024

6/10 Okay

Silvia

Traveled with family
Disliked: Cleanliness, staff & service
.
Stayed 2 nights in Mar 2024

2/10 Terrible

Micheal

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First thing i noticed is that the mini fridge and microwave were off and the outlet didnt work, causing mold to grow in mini fridge. The bath tub had rust pooring out of the faucet for a good 20 seconds. The free breakfast had waffles which were pretty good but there was no eggs or sausage in the heating pot made for them and there was no milk for the cereal.
Stayed 2 nights in Feb 2024

4/10 Poor

Emily

Disliked: Property conditions & facilities
Stayed 1 night in Feb 2024

2/10 Terrible

Jose

Disliked: Cleanliness, staff & service, property conditions & facilities
To noise. Dining hardly any food
Stayed 1 night in Feb 2024

6/10 Okay

Ty

Business traveler, Traveled with family
Liked: Property conditions & facilities
It was in a good location for what we where doing and that it was clean and beds where comfortable
Stayed 1 night in Feb 2024

10/10 Excellent

alexandrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

KERSANDRA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Corey

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager was always very helpful with any questions I had. She was very friendly and kind.
Stayed 5 nights in Jan 2024

8/10 Good

Maria

Traveled with family
Stayed 2 nights in Jan 2024
Response from TRISH on Jan 12, 2024
Thank you for staying with us! We look forward to seeing you again!

6/10 Okay

Sarabjeet

Traveled with partner, Traveled with family
Liked: Cleanliness, property conditions & facilities
Front staff was not very friendly.
Stayed 1 night in Dec 2023
Response from TRISH on Jan 12, 2024
Thank you for staying with us! We look forward to seeing you again!

10/10 Excellent

amifa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Tricia on Jan 4, 2024
Thank you for your review, we look forward to your next visit .

2/10 Terrible

Dan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from TRISH on Jan 12, 2024
Thank you for staying with us! We look forward to seeing you again!

2/10 Terrible

Dan

Stayed 1 night in Dec 2023

10/10 Excellent

Bobby

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. A great place to stay.
Stayed 1 night in Dec 2023
Response from Tricia on Jan 4, 2024
Thank you for your review, we look forward to your next visit .

10/10 Excellent

Donna

Stayed 1 night in Dec 2023
Response from Tricia on Jan 4, 2024
Thank you for your review, we look forward to your next visit .

8/10 Good

Svitlana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Tricia on Jan 4, 2024
Thank you for your review, we look forward to your next visit .

10/10 Excellent

Ma. Guadalupe

Stayed 1 night in Dec 2023
Response from Tricia on Jan 4, 2024
Thank you for your review, we look forward to your next visit .

10/10 Excellent

Jorge A

Stayed 1 night in Dec 2023
Response from Tricia on Jan 4, 2024
Thank you for your review, we look forward to your next visit .

4/10 Poor

Elke

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Minimal Quality Inn
Never stayed at a “Quality” Inn before. We won’t again. Staff were great. Hotel was old. Door handles removed off the exterior of building on sides and back. We could use keycard to unlock but no handle to get in so we would have to walk all the way around building to get in. Thermostats in room was either hot or cold. No fan mode. TV had a max volume at 50% so we couldn’t hear it. We used captions and we are young with good hearing. “Free” breakfast room was so small and packed with very limited food.
Stayed 1 night in Dec 2023

4/10 Poor

Patricia

Disliked: Staff & service
Every thing was clean. The breakfast however was poor. The eggs tasted like cardboard and the rest was poor selection. When my room's shower and bath did not work, not discovered until the day I was leaving, all I was offered was to move to a different room for a few hours until I checked out. Then I had to get in touch with Expedia to get a refund or compensation. Will not stay at this place again
Stayed 2 nights in Dec 2023
Response from TRISH on Jan 12, 2024
We are terribly sorry you did not enjoy your stay, but thank you anyways for the feedback! We are always improving.

10/10 Excellent

Rajinder

Stayed 1 night in Dec 2023

10/10 Excellent

agustin

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Tricia on Jan 4, 2024
Thank you for your review, we look forward to your next visit .

4/10 Poor

Tawny

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked a queen bed room, and there’s no way this bed is anything more than a full sized. There was literal dirt on my husbands pillow, it looks like someone left a puddle of pee in our shower, and on top of that when we checked in the person at the counter made a comment about how Indian names are hard to spell. We’re not Indian. There was no reason to say that.
Stayed 1 night in Dec 2023
Response from TRISH on Jan 12, 2024
We are terribly sorry you did not enjoy your stay, but thank you anyways for the feedback! We are always improving.

6/10 Okay

Stephen

Traveled with group
It has tons of restaurants and shops walking distance.
Stayed 1 night in Dec 2023
Response from Tricia on Jan 4, 2024
Thank you for your review, we look forward to your next visit .

10/10 Excellent

Ahvegay

Stayed 2 nights in Dec 2023
Response from Tricia on Jan 4, 2024
Thank you for your review, we look forward to your next visit .

8/10 Good

Nicole

Unfortunately our room wasn’t made up when we entered it. I went to the front a desk and it was very v busy with other guests checking in. I was able to get her attention and she exchanged the rooms right away but it was not the king size we had ordered
Stayed 1 night in Dec 2023
Response from Tricia on Jan 4, 2024
Thank you for your review, we look forward to your next visit .

2/10 Terrible

Yash

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked a king suite & was horrible experience. For those with families this is a worst n drfinitely not a good hotel to stay We got room which had sofa bed. Upon opening sofa bed we noticed trash like pizza pieces left over down below it. Someone had forgot their jacket n it was lying around sitting there. When i contacted front desk n manager on duty, she denied helping out . Being 11pm she said we cannot run vaccum as it would disturb others. She didnt had another room for me. Theres no room service. If you need anything you go to front desk. Manager on duty is a teenager type girl who simply doesnt know how to handle customers. Half of time she isnt there on front desk. Horrible hotel. Avoid it.
Stayed 1 night in Dec 2023
Response from TRISH on Jan 12, 2024
We are terribly sorry you did not enjoy your stay, but thank you anyways for the feedback! We are always improving.

4/10 Poor

Danyeal

Disliked: Cleanliness
When we go to our room we checked the bed and it was not clean. There was glitter and gems in the bed and other things. They changed us to another room that was cleaner but nothing worked. The fridge, TV, Microwave, clock and coffee pot would not work even pluged in. Honestly we were only staying one night just to sleep but still annoying.
Stayed 1 night in Dec 2023
Response from TRISH on Jan 12, 2024
We are terribly sorry you did not enjoy your stay, but thank you anyways for the feedback! We are always improving.

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Tricia on Jan 4, 2024
Thank you for your review, we look forward to your next visit .

8/10 Good

Eva

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in, room is clean,
Stayed 1 night in Dec 2023
Response from Tricia on Jan 4, 2024
Thank you for your review, we look forward to your next visit .

8/10 Good

Tiffany

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023
Response from Tricia on Jan 4, 2024
Thank you for your review, we look forward to your next visit .

6/10 Okay

Xin

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023
Response from Tricia on Jan 4, 2024
Thank you for your review, we look forward to your next visit .

4/10 Poor

Douglas

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was soha barking The beds were made up.messy The room did not look clean at all
Stayed 1 night in Dec 2023
Response from TRISH on Jan 12, 2024
We are terribly sorry you did not enjoy your stay, but thank you anyways for the feedback! We are always improving.

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from TRISH on Jan 4, 2024
Thank you for your review, we look forward to your next visit .

8/10 Good

Roshan

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023
Response from Tricia on Jan 4, 2024
Thank you for your review, we look forward to your next visit .

10/10 Excellent

Alina

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I liked how right away they answered the phone when needed to call from room!! Also liked the service it was also pretty quiet for the amount of people there was!! Would definitely go back!!
Stayed 2 nights in Dec 2023
Response from Tricia on Jan 4, 2024
Thank you for your review, we look forward to your next visit .

10/10 Excellent

Chelsea

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and nice, clean rooms. Overall wonderful stay.
Stayed 1 night in Dec 2023
Response from Tricia on Jan 4, 2024
Thank you for your review, we look forward to your next visit .

10/10 Excellent

Abby

Stayed 1 night in Dec 2023
Response from Tricia on Jan 4, 2024
Thank you for your review, we look forward to your next visit .

8/10 Good

Nathen

Disliked: Amenities, property conditions & facilities
It shows it’s age
Stayed 1 night in Dec 2023
Response from Trish on Jan 4, 2024
Thank you for your review, we look forward to your next visit .

4/10 Poor

Gail, Lynnwood

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Like the complimentary breakfast dont like my grandkid found half empty beer bottle near the bed n bathroom floor have hair
Stayed 2 nights in Dec 2023
Response from TRISH on Jan 12, 2024
We are terribly sorry you did not enjoy your stay, but thank you anyways for the feedback! We are always improving.

10/10 Excellent

Mercedes

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had such a great stay. The staff were all the friendliest and most helpful we had ever experienced. Going the extra mile in every way. They were so kind!!
Stayed 2 nights in Dec 2023
Response from Tricia on Jan 4, 2024
Thank you for your review, we look forward to your next visit .

8/10 Good

Tilka

Stayed 1 night in Dec 2023
Response from Tricia on Jan 4, 2024
Thank you for your review, we look forward to your next visit .

8/10 Good

LIsa

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Tricia on Jan 4, 2024
Thank you for your review, we look forward to your next visit .

8/10 Good

Kristopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Tricia on Jan 4, 2024
Thank you for your review, we look forward to your next visit .

6/10 Okay

Kylie

Traveled with family
Disliked: Cleanliness
Eh it was ok for a night
It was ok. The lady checking us in was very nice and informative. Hotel it self was kind of outdated. Garbage was overflowing everywhere and it was not sound proof at all! Could hear anything and everything. Breakfast was a let down. Went to get breakfast more than once and the line was out the door so we finally gave up and went to breakfast even though it was included in our package. Room was fine just outdated.
Stayed 1 night in Dec 2023
Response from Tricia on Jan 4, 2024
Thank you for your review, we look forward to your next visit .

2/10 Terrible

Brett

Disliked: Cleanliness, staff & service
Stayed 3 nights in Dec 2023
Response from TRISH on Jan 12, 2024
Thank you for staying with us! We look forward to seeing you again!

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Tricia on Jan 4, 2024
Thank you for your review, we look forward to your next visit .