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Indoor pool, sun loungers
Indoor pool, sun loungers
Indoor pool, sun loungers
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4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Pet Friendly
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Social distancing

Explore the area

    Popular LocationWengen-Mannlichen Cable Car1 min walk
    Popular LocationKleine Scheidegg24 min drive
    Popular LocationStaubbach Falls74 min drive
    AirportBern (BRN-Belp)111 min drive

Choose dates to view prices

  • Economy Double Room

    4.6/5 guest room rating

    Room amenities

    • 150 sq ft
    • Sleeps 2
    • 2 Twin Beds
    More detailsEconomy Double Room
  • Triple Room

    4.7/5 guest room rating

    Room amenities

    • 237 sq ft
    • Sleeps 4
    • 3 Twin Beds
    More detailsTriple Room
  • Comfort Single Room

    5/5 guest room rating

    Room amenities

    • 151 sq ft
    • Sleeps 1
    • 1 Twin Bed
    More detailsComfort Single Room
  • Family Room

    5/5 guest room rating

    Room amenities

    • 355 sq ft
    • Sleeps 5
    • 2 Double Beds
    More detailsFamily Room
  • Comfort Double Room

    4.4/5 guest room rating

    Room amenities

    • 172 sq ft
    • Sleeps 2
    • 1 Double Bed
    More detailsComfort Double Room
  • Panoramic Double Room, Mountain View (Jungfrau)

    4.6/5 guest room rating

    Room amenities

    • 194 sq ft
    • Mountain view
    • Sleeps 2
    • 1 Double Bed
    More detailsPanoramic Double Room, Mountain View (Jungfrau)

About this area

Wengen

Located in Wengen, Arenas Resort Victoria-Lauberhorn is in the city center and near a train station. The area's natural beauty can be seen at Trummelbach Falls and Jungfraujoch. Traveling with kids? Consider Wengen-Mannlichen Cable Car and Mini Golf Wengen. Enjoy the area's slopes with snowboarding and skiing lessons, and don't miss out on the snowshoeing and sledding.
Visit our Wengen travel guide
Popular Location

What's nearby

  • Wengen-Mannlichen Cable Car - 1 min walk
  • Trummelbach Falls - 14 min drive
  • Kleine Scheidegg Ski Resort - 24 min drive
  • Kleine Scheidegg - 24 min drive
  • Staubbach Falls - 74 min drive

Getting around

  • Wengen Station - 2 min walk
  • AirportBern (BRN-Belp) - 111 min drive

Restaurants

  • Bergrestaurant Allmend — 5 min drive
  • Restaurant Eigernordwand — 24 min drive

About this property

Arenas Resort Victoria-Lauberhorn

Family-friendly ski hotel with a full-service spa
Arenas Resort Victoria-Lauberhorn guests can head out to the slopes, sip drinks at the bar/lounge, and enjoy an indoor pool and a full-service spa. All 120 rooms offer free WiFi, flat-screen TVs with satellite channels, and hair dryers. Safes, showers, and phones are among the other amenities that guests will find.
Arenas Resort Victoria-Lauberhorn offers 120 accommodations with safes and slippers. Flat-screen televisions come with satellite channels. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool and a spa tub are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.

Guests under 14 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include hot stone massages and sports massages. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 4 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Temperature checks given to staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Free buffet breakfast available daily 7 AM–10 AM
  • 2 restaurants
  • 1 bar

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Fitness center
  • Full-service spa
  • Ice skating
  • Indoor pool
  • Mini golf
  • Outdoor tennis court
  • Playground
  • Sauna
  • Shopping
  • Spa tub
  • Steam room

Family friendly

  • Arcade/game room
  • Dry cleaning service
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Playground
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Library

Guest services

  • Daily housekeeping
  • Dry cleaning service
  • Front desk (limited hours)
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Ski passes
  • Ski storage
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • German

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Pool sun loungers
  • Terrace

Spa

  • 2 treatment rooms
  • Massage - hot stone
  • Massage - sports
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Handrails in stairways
  • Height-adjustable showerhead
  • In-room accessibility

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes/curtains
  • Heating
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hair dryer
  • Shower

Entertainment

  • Flat-screen TV
  • Satellite channels

More

  • Desk
  • Phone
  • Safe
  • Slippers

See similar properties

Policies

Check-in

Check-in from 3 PM - 10 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability

Special check-in instructions

The front desk is open daily from 7:30 AM - 10 PM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Wengen is in a car-free zone and can be reached only by train. <strong></strong>

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 25 per pet, per night

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding; children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for CHF 70.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.30 per person, per night for adults; CHF 1.80 per night for guests aged 6-16 years old. This tax does not apply to children under 6 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: CHF 25 per pet, per night
  • Late check-out fee: CHF 40 (subject to availability)
  • Rollaway bed fee: CHF 70.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Up to 2 children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding; children may not be eligible for complimentary breakfast
Only registered guests are allowed in the guestrooms
Guests under 14 years old are not allowed in the fitness facility
Guests under 4 years old are not allowed in the spa

Property is also known as

Hotel Lauberhorn
Hotel Victoria Lauberhorn
Hotel Victoria Lauberhorn Wengen
Victoria Lauberhorn
Victoria Lauberhorn Hotel
Victoria Lauberhorn Wengen
Hotel Victoria-Lauberhorn Wengen
Victoria-Lauberhorn Wengen
Hotel Victoria-Lauberhorn Lauterbrunnen
Victoria-Lauberhorn Lauterbrunnen
Arenas Resort Victoria-Lauberhorn Wengen
Arenas Victoria-Lauberhorn Wengen
Arenas Victoria-Lauberhorn
Hotel Arenas Resort Victoria-Lauberhorn Wengen
Wengen Arenas Resort Victoria-Lauberhorn Hotel
Hotel Arenas Resort Victoria-Lauberhorn
Hotel Victoria Lauberhorn
Arenas Victoria Lauberhorn
Arenas Resort Victoria-Lauberhorn Hotel
Arenas Resort Victoria-Lauberhorn Wengen
Arenas Resort Victoria-Lauberhorn Hotel Wengen

Frequently asked questions

Can I cancel my reservation for free at Arenas Resort Victoria-Lauberhorn and receive a full refund?
Yes, Arenas Resort Victoria-Lauberhorn offers free cancellation on select room rates, because flexibility matters! Please refer to Arenas Resort Victoria-Lauberhorn cancellation policy on our site for more details about any exclusions or requirements.
Does Arenas Resort Victoria-Lauberhorn have a pool?
Yes, this property has an indoor pool.
Is Arenas Resort Victoria-Lauberhorn pet-friendly?
Yes, pets are allowed at this property. There's a fee of CHF 25 per pet, per night.
What time is check-in at Arenas Resort Victoria-Lauberhorn?
Check-in is from 3 PM–10 PM. Late check-in is available during limited hours.
What time is check-out at Arenas Resort Victoria-Lauberhorn?
Check-out is at 10 AM. Late check-out is available for CHF 40 (subject to availability).
Where is Arenas Resort Victoria-Lauberhorn located?
Located near the slopes, this Wengen hotel is in the mountains and within a 5-minute walk of Mannlichen Mountain, Grindelwald - Wengen Ski Area, and Wengen-Mannlichen Cable Car. Mini Golf Wengen and Staubbach Falls are also within 2 mi (3 km). Wengen Station is only a 2-minute walk.
4.5
Wonderful
5 - Excellent
174
4 - Good
96
3 - Okay
8
2 - Poor
5
1 - Terrible
2

4.6/5

Cleanliness

4.6/5

Staff & service

4.4/5

Amenities

4.4/5

Property conditions & facilities

4/5 Good

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay! We will come again!
Stayed 2 nights in Jul 2020

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel
The hotel was amazing, stay was very comfortable, swimming pool is very nice ...staff very polite and nice.. however I would not recommend the massage since it was not very good without too much effort..
Stayed 1 night in Jun 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020

1/5 Terrible

Traveled with family
Sad face IconDisliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible customer service at hotel and Hotels.Com.
Our European trip was cancelled because of the travel restrictions related to Covid-19. This hotel and Hotels.Com refused to acknowledge our cancellation request and provide a refund. This was the only hotel of the entire trip to not acknowledge the Covid-19 situation and permit cancellations. Will never use this hotel again, and we do not recommend depending on Hotels.Com to support their customers.
Stayed 1 night in Jun 2020

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