Ratings based on 70 Verified Reviews

4.0 out of 5
82% of guests recommend
4.3 Room cleanliness
4.0 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
3 out of 5
by Maher

Good service, clean tidy rooms. No air condition

Posted Feb 18, 2017 on Hotels
They have no air codition running when they feel that the weather is too cold. I want to sleep with the window closed because of the noise and mosquitos, but since they dont have cold air condition i was sweating. They sent me a fan... i was not happy about that. Btw all the rooms have zero air conditioning during my stay. The breakfast buffet was lackluster. I will eat breakfast outside next time. The pillows were flat and empty on the inside. The staff were really nice though. Check in and out was also fast.
3 out of 5
Recommended
for Business Travelers
by A verified traveler

Ok boutique hotel in great location

Posted Dec 12, 2016
Pros: Location, friendly staff
Cons: Fix A/C, repair machines in "gym" and open "gym" before 7:00am. Fix hot water issue and insulate walls
Location: Location is great can walk to many many places
Great location can walk to a lot of food, etc.. A/C didn't work in room, unable to cool room. As others have said, car horns are an issue, might as well be sleeping on street due to noise. Water took AT LEAST 7 minutes to get even Luke warm, even at night. Staff was nice and friendly, always smiling. Hostess in bar was great.
2 out of 5
by Narinder Singh

This traveler left a rating score only Posted May 12, 2016 on Hotels
4 out of 5
by Pi Ching from Taiwan

Excellent

Posted Jan 3, 2016 on Hotels
Convinian public transportation. Nice and comfort stay. Very good and tasty restaurant. Very nice hospitalized new GM. Would visit again!
4 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Boutique hotel centrally located

Posted Oct 20, 2015
Pros: nicely furnished, good quality amenities, well kept.
Cons: Streets quite noisy
Location: Did not get to do any visits
Arrived very late and staff were very helpful, rooms were well furnished and maintained, linens, towels, bedding all very good quality. Restaurant also well run, good selection of western options and all well prepared.
4 out of 5
by LI HUA from Singapore

Noisy Hotel

Posted May 1, 2015 on Hotels
too close to the traffic intersections and as a result very noisy due to incessant honking by the cars.
Comment from Hotel Management
Aug 29, 2015 by GM Daniel Lee, Hotel Management
Dear LI HUA, We regret that you had affected by the noise as undoubtedly hotel way too close to main traffic intersection. To ease the noise we have prepare ear-plug for every guest in every room to provide better sleep quality. Sorry again for the inconvenience caused and we look forward to welcoming you back again. Your sincerely, Daniel Lee General Manager
5 out of 5
by Catlin from Birmingham UK

Lovely hotel in Wenzhou for quick stop over.

Posted Feb 4, 2015 on Hotels
This hotel was great- I arrived very late and the staff were friendly, the room comfortable and the breakfast was lovely too. The hotel was clean and the bed was great. The shower was perfect too! :)
Comment from Hotel Management
Apr 11, 2015 by GM Daniel Lee, Hotel Management
Dear Catlin, Thank you for sharing your comment on Hotels.com. We are glad you enjoyed stay at our hotel and we look forward to welcoming you back again soon. Your sincerely, Daniel Lee General Manager
5 out of 5
by David from Tucson, AZ

Gem downtown

Posted Dec 19, 2014 on Hotels
What a gem of a find! A well-appointed old world style hotel in downtown Wenzhou. Everything was excellent. Lots of nice extra touches like fresh fruit in the room! Great breakfast buffet with gourmet offerings. Will definitely stay here again if I have the chance.
Comment from Hotel Management
Apr 11, 2015 by GM Daniel Lee, Hotel Management
Dear David, Thank you for your time sharing your comment on Hotels.com, it's very encouraging. We are delighted that you enjoyed stay at Ex Palm D'or Hotel and we look forward to serving you again soon. Your sincerely, Daniel Lee General Manager
4 out of 5
by A verified traveler

Will Stay Here Again

Posted Dec 7, 2014 on Hotels
Very nice hotel. Avoid the corner rooms on the street. Lots of honking and street noise early in the am. Love the European feel of this hotel. Staff was very friendly. The bed was comfortable. Like any European hotel, the rooms are on the smaller size compared to larger China hotels, but still roomy enough (and bigger than most European rooms). Love the Bose wave radio in the room.
Comment from Hotel Management
Feb 14, 2015 by GM Daniel Lee, Hotel Management
Dear Sir/Madam, Thank you for sharing your stay experience on Hotels.com. Sorry to know that you suffered the street noise, please don't hesitate to inform us to arrange alternative side of rooms for your next stay. We are glad you enjoyed the hotel design, staff service and Bose wave radio. Thank you again and we are looking forward to welcoming you back to Wenzhou soon. Best regards, Daniel Lee
5 out of 5
by susan from New York

Excellent hotel

Posted Nov 12, 2014 on Hotels
This is a lovely small hotel. The room was clean, extremely comfortable, and had excellent soap and shampoos. The restaurant is expensive, but the breakfast was included in the room rate, and I thought it included anything and everything that anyone would want no matter which country they were from. Great channels on the TV.
Comment from Hotel Management
Feb 14, 2015 by GM Daniel Lee, Hotel Management
Dear susan, Thank you for taking time to share your comment on Hotels.com. We are very happy to know that you enjoyed your stay at our hotel. Look forward to welcoming you back in the near future. Best regards, Daniel Lee