Ratings based on 265 Verified Reviews

3.0 out of 5
54% of guests recommend
3.1 Room cleanliness
3.3 Service & staff
3.2 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from Westley Chapel, Fl

Close to I-75 --That the only plus

Posted Apr 20, 2018
Pros: The hotel was close to I-75.
Cons: Everything in this hotel should be replaced it other rooms are like 214.
Location: Location was OK with several nice places to eat.
Check in was slow as all 3 front dest personal were working on something. The room was worn, carpet was not clean, bed spreads had several cigarette burns in a non smoking room. The beds were very uncomfortable and mattress should have been replace along time ago. Air conditioner when cycling off and on sounded like a jet taking off.
Comment from Hotel Management
Apr 21, 2018 by Honor, Hotel Management
Thank you for taking the time to complete a review about your stay. I am sorry that we failed to meet your expectations. We will be using your feedback to make improvements.
1 out of 5
by A verified traveler

Posted Apr 16, 2018
Smelly place, dirty shower,bad pillows, noisy bathrooms cheap breakfast., no service.ect.
Comment from Hotel Management
Apr 17, 2018 by Honor , Hotel Management
Thank you for taking the time to complete a review about your stay. I am sorry that we failed to meet your expectations. We will be using your feedback to make improvements.
4 out of 5
Recommended
for Everyone
by A verified traveler from Land o lakes

Posted Apr 9, 2018
Was a unexpected trip, so i reserved the first hotel i saw, i think for this price its a good option!
Comment from Hotel Management
Apr 10, 2018 by Honor , Hotel Management
Thank you for taking the time to leave a review. I am happy to hear that you enjoyed your stay and found the value in our property. We look forward to another visit, if you are ever in the area.
1 out of 5
by A verified traveler from Midwesterner

Less than acceptable

Posted Apr 4, 2018
Pros: TV worked and had ESPN channel. Near I 275.
Cons: Remodel
Location: Near Tampa and Busch Gardens.
Not a good value. Requested pet friendly room. Room smelled like wet dog hair, frayed carpet in several locations, Insect bug like small beetles. Staff did not inform me that free breakfast ended at 9 AM on Sunday morning. Not to standard of previous stays at Rodeway in US.
Comment from Hotel Management
Apr 6, 2018 by Manager, Hotel Management
We are so sorry to learn about this incident during your recent stay. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with an enjoyable experience is of extreme importance to us and for that reason we are incredibly sorry that we missed the mark. We hope to earn your business on future travels so that you can see our continuous improvement.
2 out of 5
by A verified traveler from westfield, ma

Posted Mar 30, 2018
No hot water or lack thereof, toilet kept running, mattress was uncomfortable
Comment from Hotel Management
Mar 31, 2018 by Manager, Hotel Management
I am so sorry to hear about the situation that you experienced during your recent stay with us. Know that guest satisfaction is our utmost priority and we take what you have shared very seriously. Your review has been shared with management so that appropriate measured can be taken.
5 out of 5
Recommended
for Everyone
by A verified traveler from maryland

convenient close to outlets

Posted Mar 24, 2018
Pros: clean and friendly
Cons: Having change at the front desk for laundry
Location: Great outlets ,stores
will return. Will be great if for breakfast we had fruits and protein
Comment from Hotel Management
Mar 25, 2018 by Manager, Hotel Management
It was our pleasure to provide you such a wonderful experience. Please do come see us again very soon!
4 out of 5
Recommended
for Everyone
by A verified traveler

Well worth the $99

Posted Mar 15, 2018
Worth the $99 I paid per night. Staff very friendly and helpful. I recommend this motel.
Comment from Hotel Management
Mar 17, 2018 by Honor, Hotel Management
Thank you for the feedback. Our staff does everything we can to go up and beyond for all our guest. I'll be sure to give them a Hi5 in your name.
4 out of 5
Recommended
for Everyone
by A verified traveler from fortmyers florida

nice location

Posted Mar 13, 2018
the location was really great, mall, movies, lots of places to eat
Comment from Hotel Management
Mar 14, 2018 by Manager, Hotel Management
Your comments are important to us as we continuously seek ways to improve upon the guest experience in our hotel. We thank you for the feedback regarding our location. We strive to do our very best with accommodating each and every one of our guests. We hope to see you again soon and to impress you with our continued improvements.
3 out of 5
Recommended
for Everyone
by A verified traveler from Greece

Posted Feb 17, 2018
The position is good near by plaza restaurants and next to Tampa outlet mall. Also near to 275 Highway .
Comment from Hotel Management
Feb 17, 2018 by Manager, Hotel Management
I am so sorry to hear about the situation that you experienced during your recent stay with us. Know that guest satisfaction is our utmost priority and we take what you have shared very seriously. Your review has been shared with management so that appropriate measured can be taken.
2 out of 5
by A verified traveler from Westerville, Ohio

You Get What You Pay For......

Posted Feb 17, 2018
Pros: It was convenient to the area I was visiting, there were restaurants and shopping within walking distance. However, one day I walked to the store and
Cons: Outside of the hotel was dirty esp. by the back door which I used. People dumped bags of trash on the ground outside the rear door.
Location: The location was great. It was convenient to where I needed to go and there were restaurants and shopping within walking distance.
The first day I was at the hotel, a roach walked across my bed. I killed it and took it to the front desk and asked to change rooms. The attendant said that they would change my room and she would call me when it was ready. I stayed in the room but was never called. Someone from pest control came into my room to spray and I was assured that there was no harm from the spraying. I took my things down to the lobby and was then given a key to a new room. In hind site, I should have taken a picture of the roach to share. After finding a roach in the room, my daughter and I didn't want to eat breakfast at the hotel so we went out to breakfast. Another day, I needed to do laundry and didn't have change. They didn't have a change machine or change at the front desk. The ice machine on the second floor was out of order the entire week. I tried to use the pop/water machine beside it once and never got water. I told them at the front desk that I lost $1.25 in the machine and was given $1.00 back because they didn't have any change. The exercise room was the worst one that I have ever seen. A TV would have been nice. One afternoon, I walked to shopping. It was dark when I returned but none of the street lights on the street of the hotel were on. If you really want feed back about the hotel and what can be improved, you would provide enough room/characters below for feedback.
Comment from Hotel Management
Feb 19, 2018 by Manager, Hotel Management
I am so sorry to hear that your most recent stay with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience and it is troubling to know that you faced such a usual experience. We take this quite seriously and have shared your feedback with management so that appropriate steps can be taken. Thank you again for taking the time for sharing this experience and for your valuable business.