Ratings based on 759 Verified Reviews

4.4 out of 5
94% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Hickory NC

Great stay! Close to great shopping!

Posted Jan 15, 2018
Hotel Staff was very knowledgeable and had great suggestions on places to eat. Breakfast was good too!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice and near Biltmore

Posted Jan 5, 2018
All hotels in Ashville are priced higher than comparable hotels elsewhere. This hotel room was a good value for this local market. Good location. Nice facility.
Comment from Hotel Management
Jan 8, 2018 by Angie Stroupe DOS, Hotel Management
Thank you for staying with us we are so happy you felt our hotel to be a good value, for the Asheville area. We hope you will return to see us again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very Nice Hotel. Close to Biltmore

Posted Jan 2, 2018
The hotel was clean, the room was clean and comfortable. Close proximity to the Biltmore. We would definitely come back.
Comment from Hotel Management
Jan 2, 2018 by Angie Stroupe DOS, Hotel Management
Thank you for sharing your experience. We are so glad you had a great stay. We look forward to your return.
5 out of 5
Recommended
for Everyone
by A verified traveler from Florence SC

Posted Dec 17, 2017
Clean,comfortable, pleasant accommodating staff, spacious room..
Comment from Hotel Management
Dec 19, 2017 by Angie Stroupe DOS, Hotel Management
Donna, Thank you for taking the time to let us know about your experience at our Holiday Inn Express & Suites. We are so happy you had a great stay. Merry Christmas and Happy New Year
5 out of 5
Recommended
for Everyone
by A verified traveler from atlanta

Great hotel

Posted Dec 17, 2017
Pros: Everything. Clean and convenient
Cons: N/a
Very clean and nice room. Bright clean bath. Not far from Biltmore House
Comment from Hotel Management
Dec 19, 2017 by Angie Stroupe DOS, Hotel Management
Sara thank you for rating our hotel a 5. We are so pleased you had a great stay. PLease come back and see us again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 14, 2017
a bit out of the way did not know exactly where the hotel was located when i made reservations
5 out of 5
Recommended
for Everyone
by A verified traveler from Naples, FL

Nice!

Posted Dec 4, 2017
Pros: The staff was very friendly and the breakfast was the best we have ever had. They do it right!
Cons: Nothing! Everything was great.
Location: There is an outlet mall right across from it and plenty of dining options.
We arrived early and we were greeted warmly and very quickly we were in our room. Wonderful breakfast and the bed was very comfortable. Staff is very friendly. I can't say enough about this hotel.
Comment from Hotel Management
Dec 4, 2017 by Angie Stroupe DOS, Hotel Management
Lisa, Thank you for taking the time to share your experience . We appreciate all feedback and we are so happy to hear you had a great experience. Please come and see us again very soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from ohio

Very nice hotel. Room was very clean and bright.

Posted Dec 3, 2017
All hotel employees were gracious and helpful. All made sure our stay was excellent.
Comment from Hotel Management
Dec 4, 2017 by Angie Stroupe DOS, Hotel Management
Thank you for staying with us. We are so pleased you had a great time.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 19, 2017
Nice people comfortable bed. Pillow was just right for my neck. I liked the location; near food and shopping places.
Comment from Hotel Management
Nov 20, 2017 by Angie Stroupe DOS, Hotel Management
We are so happy you had a good night sleep and enjoyed our great location. Thank you for sharing your comments. We hope you will visit with us again very soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from NJ

great even when packed

Posted Nov 14, 2017
Great place to stay, easy convenient, clean and well organized. They were busy and still every thing was great.
Comment from Hotel Management
Nov 15, 2017 by Angie Stroupe DOS, Hotel Management
Hi Jojo, We are so glad you had a great experience . We hope to see you again very soon.