Ratings based on 261 Verified Reviews

4.8 out of 5
96% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jun 18, 2018
5 out of 5
by A verified traveler

Posted Jun 17, 2018
Beautiful hotel only complaint was the mattress.
5 out of 5
Recommended
for Everyone
by A verified traveler from Illinois

Posted Jun 15, 2018
Beautiful hotel with interesting history. Love the Atrium and the hotel tour
2 out of 5
by A verified traveler

Posted Jun 11, 2018
Very small room which wasn’t mentioned on Expedia. Would have never booked it had I known room was so small. Felt like hotel or should say staff doesn’t like having kids around
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jun 8, 2018
5 out of 5
Recommended
for Everyone
by A verified traveler from Evansville Indiana

Posted Apr 30, 2018
We LOVE French Lick and West Bayden Hotels. Beautiful, Quaint and romantic. Such a relaxing place to be.
4 out of 5
Recommended
for Everyone
by A verified traveler from Indianapolis

Loved our stay, but the little things...

Posted Apr 20, 2018
My husband and I loved our stay at West Baden Hotel. We came for the night for a getaway. The atrium is incredible and you can’t help but say Wow when you walk in. Our room was super nice, bed was comfortable. We had the beautiful pool and hot tub to ourselves. Where I felt this experience was lacking was in the attentiveness of the staff. There was no one waiting out front to tell us how to check in or offer to help with our bags. You know what they say about first impressions. We left the car out front and went to check in, had to go all the way back to the car, get our stuff, then back again through the hotel to our room. There were some guys standing at the bell desk inside but they didn’t offer to assist. Check in was nice, Bob, gave us the scoop on the hotel and restaurants. Very friendly. Otherwise, it kind of felt like “off-season” there. It’s a pricey stay, it would be first rate if the staff were more attentive and friendly.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Mar 12, 2018 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 6, 2018
my husband and I had a wonderful time. Friendly staff, excellent historic tour, winery nearby. very relaxing. Pool was very warm.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Mar 5, 2018 on Hotels