Ratings based on 172 Verified Reviews

4.2 out of 5
88% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 30, 2017
Bathroom drain was VERY slow and the water coming from the faucet was rusty/brown. Informed front desk and they said they'd check into it. Tub was ok and the rest of the room was acceptable.
3 out of 5
by A verified traveler from st.cloud

Just ok

Posted Sep 11, 2017
Just ok. Breakfast was mediocre. Not hot. Construction outside made it difficult to enter.
4 out of 5
Recommended
for Everyone
by A verified traveler from Crown Point, IN

Posted Sep 4, 2017
No problems or issues with the hotel. I would stay here again
Comment from Hotel Management
Sep 7, 2017 by Tim B., Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your time with us. We look forward to your next stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from Barron, WI

Nice hotel, nice personal

Posted Aug 23, 2017
Nice area, neat eats and brewery. Clean rooms and nice helpful staff.
5 out of 5
by mary

Westbend

Posted Jul 12, 2017 on Hotels
It has always been a good place to stay when we visit our granddaughter.
Comment from Hotel Management
Jul 18, 2017 by Generalmanager, Hotel Management
Thank you for your feedback. We are glad you enjoyed your stay and look forward to seeing you back in the future.
4 out of 5
by A verified traveler

Posted Jul 5, 2017 on Hotels
Clean rooms, decent breakfast buffet. Pillows were horribly uncomfortable. Paint job on third floor hallway was unbelievably bad. Stairs in lobby needed vacuuming.
Comment from Hotel Management
Jul 10, 2017 by Generalmanager, Hotel Management
Thank you for your review. We appreciate all feedback from our guests. We have addressed the issues and are resolving them with our team. We hope you choose to stay with us again in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 4, 2017
Room was very clean and service was great. Hotel is close to store and easy to get on to highway
Comment from Hotel Management
Jul 7, 2017 by Tammy , Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay. We look forward to your next stay.
5 out of 5
by Jennifer

Posted May 29, 2017 on Hotels
It was really nice!! The pool was very clean and so was everything else. It's going through a few renovations right now but was still a nice stay.
Comment from Hotel Management
May 31, 2017 by Generalmanager, Hotel Management
Dear Jennifer, Thank you for your 5 star review and for taking the time to write about your experience. We are delighted to read that you enjoyed the pool and the accomodations. We look forward to your next stay. Regards, Jeff Calimlim General Manager
5 out of 5
by Patrick

Nice experience!

Posted May 18, 2017 on Hotels
Nice rooms, great staff.
Comment from Hotel Management
May 22, 2017 by Generalmanager, Hotel Management
Dear Patrick, Thank you for your 5 star review and for taking the time to write about your experience. We are delighted to read that you enjoyed everything and we look forward to your next stay. Regards, Jeff Calimlim General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Seemed like there was a renovation going on.

Posted May 4, 2017
Mismatched doors in hallway, grout in bathroom a tad grimey. When the doors for nearby rooms duht. BAM loud! All in all a decent place.
Comment from Hotel Management
May 4, 2017 by Jeff Calimlim, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your visit to West Bend. We look forward to your next stay. Regards, Jeff Calimlim General Manager