Thank you for taking the time to share your feedback with us! We're thrilled to hear that you enjoyed your stay despite the ongoing renovations. Our team is working hard to enhance our facilities, and we apologize for any inconvenience caused by the construction materials in the parking area. We appreciate your patience and understanding, and we can't wait to welcome you back once the renovations are complete. We're confident that you'll love the improvements we're making to make your future stays even more enjoyable. Thank you again for choosing to stay with us!

Thank you for your kind feedback! We're thrilled to hear that you had a great experience with our customer service team. Providing excellent service is a top priority for us, and it's always rewarding to know that our efforts have made a positive impact on our guests. We truly appreciate your recognition and hope to have the pleasure of welcoming you back for another wonderful stay in the future. If there's anything else we can do to enhance your experience, please don't hesitate to let us know.

Thank you for sharing your feedback with us. We apologize for the inconvenience you experienced with the TV not working properly. It's disappointing to hear that despite offering an alternative room, it wasn't suitable due to the pull-out bed arrangement. We understand how this could affect your overall comfort.We're glad to hear that despite this issue, you still had a pleasant stay with us. Your satisfaction is important to us, and we'll make sure to address the TV issue promptly to prevent similar occurrences in the future.Should you decide to stay with us again, please let us know if there's anything specific we can do to ensure a more enjoyable experience for you. We appreciate your understanding and hope to have the opportunity to welcome you back for a smoother stay next time.

We're delighted to hear that you had such a positive experience during your stay with us! Ensuring cleanliness, smooth check-ins, and well-maintained amenities like our gym are all key priorities for us, so it's wonderful to know that we met your expectations in these areas. Thank you for taking the time to share your feedback, and we hope to have the pleasure of welcoming you back for another fantastic stay in the future. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know.

Thank you so much for your wonderful feedback! We're thrilled to hear that you had such a positive experience during your stay with us. Our team takes great pride in providing friendly and courteous service, and we're delighted that you found both our staff and facilities to be exceptional. It's fantastic to know that you enjoyed the cleanliness of your room and the peaceful atmosphere of our property.We truly appreciate your kind words and are honored that you would choose to stay with us again during your next visit to Boise. We look forward to welcoming you back to Candlewood Suites and ensuring that your future stays are just as enjoyable as this one. If there's anything specific you'd like us to arrange for your next visit, please don't hesitate to let us know. We can't wait to host you again soon!

Thank you for your positive feedback! We're delighted to hear that you felt warmly welcomed by our staff during your stay with us. Providing a friendly and welcoming atmosphere for our guests is a top priority, and we're thrilled that our team members made a positive impression on you. Your kind words mean a lot to us, and we hope to have the pleasure of welcoming you back to our property in the future. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We look forward to seeing you again soon!

Dear Brenda,I want to extend my sincerest apologies for the multiple inconveniences you faced during your recent stay. Your experience clearly did not meet the standard of service we aim to provide, and for that, I am truly sorry.I completely understand your disappointment and frustration with the room discrepancies, cleanliness issues, and the lack of proper assistance with the internet problem. This does not align with the level of quality and care we strive to offer our guests.I want to assure you that your feedback has been shared with the relevant teams to address the cleanliness issues promptly and to ensure better communication and resolution in such situations moving forward. Thank you for bringing these matters to our attention, and we hope to have the opportunity to welcome you back in the future with a much-improved experience.Warm regards,Candlewood Suites Management

Dear Jason,I want to start by expressing my sincere apologies for the unpleasant experience you had during your recent stay at our hotel. I truly regret that your visit did not meet your expectations, and I appreciate your feedback as it helps us identify areas for improvement.First and foremost, I want to address your concerns about the condition of the room. It is completely unacceptable that you found the room in such a state, and I assure you that this is not the standard we uphold. We have a strict non-smoking policy, and it appears that this policy was not adhered to in your room. I have already initiated a thorough investigation to determine how this oversight occurred, and I will take immediate action to ensure that such incidents do not happen again in the future.Regarding the cleanliness of the room, I am deeply troubled to hear about the items you found, such as the used condom, hairs, toenails, and chewing tobacco pouches. This is absolutely not the level of cleanliness we strive to maintain, and I am genuinely sorry for this lapse in our housekeeping standards. Rest assured, I will address this issue with our housekeeping team and reinforce the importance of rigorous room inspections before guests check-in.Furthermore, I understand the discomfort you experienced with the air conditioner and the unpleasant odor. Our guests' comfort is of utmost importance, and I apologize that we failed to provide you with a comfortable environment. I will ensure that our maintenance team thoroughly inspects and cleans the air conditioning system in that room.I completely understand your decision to check out early and seek alternative accommodations. To make amends for your inconvenience, I would like to offer you a full refund. However, please note that because you booked through a third-party site, you will still need to contact them directly to receive your refund. Once again, I deeply apologize for the negative experience you had during your stay. Your feedback is invaluable to us, and we are committed to making the necessary improvements to ensure that such issues do not recur. I hope you will consider giving us another chance to provide you with the exceptional service and comfort that you deserve.Thank you for bringing this matter to my attention, and I look forward to hearing from you.Sincerely,Candlewood Management

Dear Carl,Thank you so much for taking the time to share your feedback and for giving us a perfect 10 out of 10 rating! We greatly appreciate your kind words and positive review.It is truly rewarding to know that we were able to meet and exceed your expectations during your stay with us. Our team works diligently to create an exceptional experience for every guest, and your feedback serves as a tremendous motivation for us to continue delivering outstanding service.We are thrilled that you enjoyed your time at our Candlewood Suites Boise. It is our utmost priority to provide a comfortable and enjoyable stay for all our guests, and we are delighted to hear that we succeeded in doing so for you.Once again, thank you for your fantastic review and for choosing to stay with us. We sincerely hope to have the pleasure of welcoming you back in the future for another outstanding experience.

Dear Erik,We would like to express our heartfelt gratitude for sharing your feedback and rating us with a perfect 10 out of 10! We are truly honored to have received such a positive review from you.Your high rating means the world to us. We are thrilled to hear that your experience at our Candlewood Suites Boise exceeded your expectations and left a lasting impression. Providing exceptional service and creating memorable stays for our guests is our utmost priority, and it brings us immense joy to know that we succeeded in doing so for you.Thank you for choosing to stay with us and for taking the time to share your wonderful review. We genuinely appreciate your support and trust in our team and our property.We look forward to welcoming you back to our Candlewood Suites and providing you with another outstanding experience in the future.

Dear Gary,Thank you so much for your wonderful review and for rating us a perfect 10 out of 10! We greatly appreciate your kind words and are thrilled to hear that you had a really nice stay with us.Creating a pleasant and enjoyable experience for our guests is always our top priority, and it brings us great joy to know that we succeeded in doing so during your visit. We strive to provide a comfortable and welcoming environment that allows our guests to relax and make the most of their time with us.Your positive feedback serves as a great motivation for our team, and we are truly grateful for your support. We are committed to maintaining our high standards and ensuring that every guest has an exceptional stay at our property.Thank you once again for choosing to stay with us and for sharing your positive experience. We would be more than happy to welcome you back for another enjoyable stay in the future.

Dear Michael,Thank you for taking the time to write a review and for giving us a perfect 5 out of 5 rating! We truly appreciate your feedback and are thrilled to hear that you had a fantastic experience with us.It's always rewarding to know that our efforts to provide exceptional service and create a memorable stay have been successful. We strive to ensure that each guest feels welcomed, comfortable, and well taken care of during their time with us.We are delighted that you enjoyed your stay, and we would be honored to welcome you back in the future. Once again, thank you for choosing our property. We value your support and we look forward to serving you again soon.

Dear James,Thank you for taking the time to share your feedback and for giving us a perfect 5 out of 5 rating! We greatly appreciate your review and are delighted to hear that you had a positive experience during your stay.We understand that being aware of other guests above and beside your room can sometimes be a concern. We strive to maintain a comfortable and peaceful environment for all our guests, and we apologize for any inconvenience that may have occurred.If you have any specific suggestions or concerns regarding noise or any other aspects of your stay, please feel free to reach out to us directly. We always value guest feedback and are continuously working to improve our services.Thank you once again for choosing our property and for your kind review. We hope to have the opportunity to welcome you back in the future and provide you with another enjoyable stay.

Dear Valued Guest,Thank you for taking the time to review your recent stay with us and for providing us with valuable feedback. We appreciate your rating of 8 out of 10, and we are grateful for your honest assessment.We strive to create exceptional experiences for all our guests, and your feedback allows us to identify areas where we can further improve. We would greatly appreciate it if you could provide us with more specific details or suggestions regarding your stay. This will help us understand how we can better meet your expectations and enhance our services.Please know that your satisfaction is of utmost importance to us, and we are committed to continuously improving our property based on guest feedback. We value your opinion and will take your comments into serious consideration as we work towards delivering even better experiences for our guests.Once again, we appreciate your time and feedback. If there is anything else you would like to share or if you have any further inquiries, please do not hesitate to reach out to us. We hope to have the opportunity to welcome you back in the future and provide you with an even better stay.

Dear Kimberly,Thank you for the 5 Star Review! Please come back and see us again soon!Best Regards,Candlewood Suites Management

Dear Valerie,Thank you for providing this feedback. As a completely smoke free hotel we have no tolerance for guests breaking our smoking policy. We apologize that this issue caused you a poor experience. We hope you will give us another opportunity in the future to earn your business.Sincerely,Candlewood Suites Management