Ratings based on 242 Verified Reviews
4.6 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler from hudson oh
Great layout for two bedrooms - outstaning staffPosted Feb 22, 2018
The staff here are outstanding - friendly helpful and the room we had was very clean. Only glitch was the room wasn’t ready and had to wait - they offered another room but I wanted the two - bedroom suite. It was worth the wait. Really nice layout with bedrooms far apart - big central area. Good WiFi. Thanks for an easy comfortable stay.
for Everyoneby A verified traveler from cincinnati north, ohio
Very comfortable and homeyPosted Feb 21, 2018
Check was great and it didn’t hurt that it had fresh chocolate chip cookies complimentary while you wait. Evening happy hour great, taco and salad with 50 cent beer. Breakfast was very good too. We had a two room kitchenette suite, spacious and clean.
for Everyoneby A verified traveler from Brookville, Oh
Bathroom CleaningPosted Jan 21, 2018
Pros: Breakfast was good, front desk staff was friendly. The men that came in about 8:00 on Saturday were insensitive to the people that were guest there.
Cons: The bathroom in 207 needs to have the exhaust fan cleaned before you book someone else into that room. It truly is gross.
Location: Great location lots of places to eat and shop.
The hotel was fine and looked nice, the bathroom exhaust fan in room 207 hasn't been cleaned in ages. It has dust a 1/2 thick. I believe if the bathroom isn't completely clean then they are probably missing other places that need to be cleaned better. Lenae checked us in and she we very knowledgeable and very friendly.
by A verified traveler
Great place to stayPosted Dec 17, 2017 on Hotels
It was wonderful, definitely appreciated the kitchen.
BusinessPosted Dec 16, 2017 on Hotels
for Everyoneby A verified traveler
Posted Dec 15, 2017
Overall this place was a pretty good place to stay. The person at the front desk was nice but not overly welcoming.
for Everyoneby A verified traveler from McDonald
Very Clean HotelPosted Dec 12, 2017
My husband and I always stay here whenever we go to King's Island. The hotel is always really clean and the staff is so polite and friendly. And the breakfast buffet is delicious too. However, the hot tub and swimming pool used to be open 24 hours a day but not now. And the hot tub wasn't even hot this time. It was only luke warm. When we stay at a hotel we want a HOT hot tub. Not a luke warm hot tub. And my husband works midnight shift so he's used to be awake at night and sleeping during the day. So when the pool area was open 24 hours a day, it was perfect. But since it's not, I guess we're going to have to find another hotel to stay at that doesnhave their pool and hot tub area open all night long. Such a shame becaue this used to be our most favorite hotel to stay at.
for Everyoneby A verified traveler from Weston, OH
Beautiful, comfortable hotelPosted Dec 11, 2017
Very welcoming staff, beautiful hotel, lovely, spacious 2-room suite. Wonderful breakfast!!! More choices than we could have hoped for...we will definitely be back!!!!!!
Nice Hotel!Posted Dec 1, 2017 on Hotels
Other than no electricity when we got to the room, everything was pretty good. I have stayed here before and it has always been a pleasant stay.
for Everyoneby A verified traveler from OH
Nice staff and room.Posted Nov 27, 2017
Staff was pleasant and room very nice. Would stay there again. Rooms not very quite very thin walls. Kids screaming in halls and pool area could be heard very well in room. Could hear people in hall and floor above us and outside talking. So if your looking for quite bring something to block noise.