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Reviews of The Executive Inn & Suites

2.5 out of 5
The Executive Inn & Suites
631 South Columbia Dr, West Columbia, TX

Reviews

6.6
Rating 10 - Excellent. 29 out of 124 reviews" "
Rating 8 - Good. 36 out of 124 reviews" "
Rating 6 - Okay. 20 out of 124 reviews" "
Rating 4 - Poor. 21 out of 124 reviews" "
Rating 2 - Terrible. 18 out of 124 reviews" "

7.0/10

Cleanliness

7.0/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

anita

Traveled with family
The room smelled bad as if you let wet carpet dry without removing water. Bathtub had moldy edges & sink soup scum build up. Pillow are low quality. the worst hotel i have ever stayed in.
Stayed 1 night in Apr 2024

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid this place!
Smelled horrible. Will never stay in this motel or town again
Stayed 1 night in Dec 2023

10/10 Excellent

Judith

Stayed 1 night in Oct 2023

4/10 Poor

Kai

Traveled with partner
Disliked: Amenities, property conditions & facilities
I booked a non smoking room, but had to take a smoking room because of "bugs" found in the non smoking rooms. mattress was bad, this used to be a good place, I guess the owners syphoned all the money out of it and is leaving the place to decay. A real shame!
Stayed 1 night in Oct 2023

4/10 Poor

Wendell

Stayed 1 night in Sep 2023

8/10 Good

WILL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

2/10 Terrible

Lewis

Stayed 2 nights in Dec 2022

10/10 Excellent

Ted

Stayed 1 night in Nov 2022

6/10 Okay

Tonja

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Information on listing is wrong- avoid
I travel with a registered medical service dog for seizures, and clerk tried to charge me an additional fee. Additionally, free breakfast is listed, but the room where it might have been served in the past is now nothing but storage with boxes strewn about, and clerk informed me it was no longer available. At bare minimum, listing needs to be corrected, as it is deceptive.
Stayed 1 night in Sep 2022

10/10 Excellent

Leesa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice owners
Stayed 6 nights in Aug 2022

2/10 Terrible

Nick

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible Stay
The front desk was rude. Cleaning staff was nice. Carpet turns feet black. Bathroom light didn't work and when I told the front desk he stated I will put it on the list and walked out of the area! TV had a burn spot on the screen, very annoying trying to enjoy TV. AC did work wellin this Southeast Texas heat.
Stayed 1 night in Jun 2022

10/10 Excellent

Sam

Stayed 1 night in May 2022

4/10 Poor

Jennifer

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Got to the motel room opened the door didn’t smell good turned the air on to air it out. Pulled sheets back no sheet on bed had to get sheets out then on my self. Had to ask for pillows. Bathtub was dirty overall a bad experience and the front desk people were rude
Stayed 1 night in May 2022

8/10 Good

Maria

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and accomodation.
Stayed 1 night in Apr 2022

6/10 Okay

Samuel

Liked: Cleanliness
Stayed 1 night in Mar 2022

4/10 Poor

Johnny

Stayed 2 nights in Feb 2022

6/10 Okay

Delores

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
it was easy to check in but the room was not to clean had to clean myself tub dirty
Stayed 2 nights in Jan 2022

8/10 Good

Eric

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2021

2/10 Terrible

Paul

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Run away!!
This place was a total dump. I left before spending the night here. There were burn holes in the sheets, rust in the tub musty smell. Mattress had valleys in it. People working on cars in the parking lot.
Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2021

8/10 Good

Kimberly

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and accommodating. No breakfast. No pets allowed so they will need to update both on the website.
Stayed 1 night in Oct 2021

6/10 Okay

Verified traveler

Business traveler
Stayed 1 night in Sep 2021

10/10 Excellent

Melisa

Traveled with family
Liked: Staff & service, amenities
The only things i did not like was there were people with chairs outside their room sitting and throwing cigarette butts on the ground and did not pick them up. Makes the Hotel look trashy on the outside.
Stayed 1 night in Sep 2021

6/10 Okay

Douglas

Traveled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Needs a little help
Room was comfortable but needed a little cosmetic updates along with a slight bit of maintenance
Stayed 2 nights in Sep 2021

10/10 Excellent

Katelyn

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great as always!
I have stayed at this very same hotel many times over the last couple of years. They are always very nice and friendly at the service desk, the rooms are always clean, and and the beds are comfortable. I’ve slept on harder mattresses at other hotels that charge more than this place. I’ve never had anything to complain about when it came to this hotel, and I personally love staying here. This is my go-to place to stay and that’s where I’m going to continue to stay.
Stayed 4 nights in Aug 2021

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Had mildew growing in rooms...did not stay there
Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveler

Stayed 1 night in Jun 2021

4/10 Poor

thomas

Traveled with group
Disliked: Cleanliness
Stayed here several times past w/o nothing to complain about. This time, no coffee maker, way too much cleaning agent used in room, and Nothing for Breakfast, Where most other Lodging on this trip provided Pre- Covid Breakfast offerings. Not even coffee in the lobby.
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveler

Stayed 2 nights in Jan 2021

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful experience
I do not recommend this motel ! It was full of roaches and smelt like smoke even though it stated it was non smoking. Husband has asthma and smoke triggers his allergies really bad! This property allows you to rent by the week which I didn’t know so therefore the majority of the people there were basically living there. The room next door had a table by there door with beer cans everywhere and a grill. Sketchy people walking around! We felt unsafe. Room was just gross: We went to front desk to give cards back and canceled our stay!! We paid $75 a night for this place is totally not worth it! They should be charging about $35 a night! We drove a few miles and found a la Quinta for same price and hotel was amazing! Very very clean! Hotel.com should remove this place from there site!!
Stayed 1 night in Dec 2020

10/10 Excellent

Glenn, Cypress

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean. Easy to get to. Located close to restaurants and stores
Stayed 3 nights in Dec 2020

8/10 Good

Verified traveler

Stayed 1 night in Nov 2020

6/10 Okay

Verified traveler

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointed
Small ill-matched uncomfortable pillows on both beds, chest of drawers was broken, toilet had to be plunged several times to keep from overflowing. long walk carrying baggage and equipment to room as handicap parking area was poorly located greatly limiting accessible parking.
Stayed 2 nights in Nov 2020

8/10 Good

Maria, Weslaco, Tx

Traveled with partner
Disliked: Property conditions & facilities
Good hotel but need some improvement like need a coffee machine, towel looks old and the water got stock inside the tub.
Stayed 2 nights in Sep 2020

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, room comfort
Room was clean but had some what of a musty smell
Stayed 3 nights in Aug 2020

10/10 Excellent

Creesha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020

8/10 Good

Melanie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The iron did not work
Stayed 1 night in Jul 2020

10/10 Excellent

Kayley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2020

10/10 Excellent

Verified traveler

Stayed 2 nights in Jun 2020

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2020

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in wc texas
Love this place..friendly staff great location great hotel best value for ur money
Stayed 1 night in Jun 2020
Response from mike on Jun 13, 2020
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2020

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great! Nice rooms
Stayed 3 nights in Apr 2020
Response from mike on Jun 13, 2020
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Kayley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
Stayed 1 night in Nov 2019
Response from mike on Jun 13, 2020
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Delores

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
not safe to stay
the room was ok but the tub was not safe no rubber mat no hand holds or grab bar
Stayed 1 night in Mar 2020

8/10 Good

Aireal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and quite. Felt safe and secure. It could use a little bit of updating and repairs. Electrical outlets and switchs were old and looked bad. Microwave outlet didn't work. Overall was a good value for the price.
Stayed 3 nights in Nov 2019

10/10 Excellent

Lynn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Very nice hotel, staff very friendly and helpful. I will definitely stay here again.
Stayed 2 nights in Nov 2019

8/10 Good

Frank

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019