Ratings based on 596 Verified Reviews

4.2 out of 5
87% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Greensboro, NC

Worked well for what we required

Posted Oct 16, 2017
Pros: Being close to the freeway, courteous staff.
Cons: The air quality in the room(s).
The only real comment we have is there was a bit of a strange smell in the room (maybe a bit of mold) when we first entered, but once we dropped the AC lower it helped. Quiet enough, but the construction around the location at the time was not so nice. Typical Ohio, making a mess of the roads.
Comment from Hotel Management
Oct 17, 2017 by Dinesh, Hotel Management
Thank you for taking the time to complete our guest satisfaction survey. We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 9, 2017
Close to the interstate! Room was clean and comfortable, did have to adjust the television cables to get the tv to turn on. Check in was easy, when I went to check-out there wasn't anyone at the guest and an employee walking by took my room keys and said that's all I needed to do.
Comment from Hotel Management
Oct 11, 2017 by Dinesh, Hotel Management
Thank you for taking the time to complete our guest satisfaction survey. We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area!
4 out of 5
Recommended
for Everyone
by A verified traveler

Family run

Posted Oct 7, 2017
The staff were friendly and helpful. The hotel was well maintained. The room was clean and nicely furnished. Close to restaurants.
Comment from Hotel Management
Oct 11, 2017 by Dinesh, Hotel Management
Thank you for taking the time to complete our guest satisfaction survey. We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area!
5 out of 5
Recommended
for Everyone
by A verified traveler from Sao Paulo Brazil

Excellent Hotel

Posted Oct 3, 2017
I always stay at Country inn hotel and we recommend it. It's tidy and sophisticated but at the same time casual in a way the makes you feel at home. The offer all the necessary amenities. It is a good place to stay with your family.
Comment from Hotel Management
Oct 4, 2017 by dinesh, Hotel Management
Thank you for taking the time to complete our guest satisfaction survey. We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area!
4 out of 5
Recommended
for Everyone
by A verified traveler from Huntington, WV

Family time

Posted Oct 2, 2017
Got to visit with several family members including only grandson.
Comment from Hotel Management
Oct 4, 2017 by dinesh, Hotel Management
Thank you for taking the time to complete our guest satisfaction survey. We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 30, 2017
Trip was for work. The location was convenient. The room was nice. Second week at same hotel. The price was good.
Comment from Hotel Management
Oct 4, 2017 by Thank you for taking the time to complete our gues, Hotel Management
Thank you for taking the time to complete our guest satisfaction survey. We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 22, 2017
The staff was courteous and helpful. The room was very nice and clean.
Comment from Hotel Management
Sep 27, 2017 by Dinesh, Hotel Management
Thank you for taking the time to complete our guest satisfaction survey. We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area!
4 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel but was dissatisfied with breakfast!

Posted Sep 19, 2017
Pros: Clean rooms!
Cons: Breakfast items!
Location: Great location, We went to Springfield Flea Market 9/15 & 16!!!!
Breakfast was not as good as other Country Inns that we have stayed in!
Comment from Hotel Management
Sep 27, 2017 by Dinesh, Hotel Management
Thank you for taking the time to complete our guest satisfaction survey. We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area!
3 out of 5
by A verified traveler from West Mi

Some parts outdated

Posted Aug 17, 2017
Some things were very outdated, holes in the curtains, old carpet. Bathrooms were newer. The first room we got smelled so bad of urine, we asked for a different one. The second just smelled musty. They seemed to do things a cheaply as possible. Only put 2 cookies out at a time, only refilled breakfast items a little at a time.
Comment from Hotel Management
Sep 11, 2017 by Dinesh, Hotel Management
Thank you for taking the time to complete our guest satisfaction survey. We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area!
3 out of 5
by A verified traveler

Posted Jul 10, 2017 on Hotels
Wasn't the greatest , little things loose tile in bathroom , fan didn't work, fridge didn't get all that cold. Just was dated and needed a good painting and cleaning. First Country Inn and Suites we have ever been disappointed with the condition of hotel.
Comment from Hotel Management
Jul 24, 2017
Thank you for taking the time to complete our guest satisfaction survey. On behalf of our entire staff at Country Inns & Suites we apologize for the concerns you shared about your experience at this hotel and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.