Ratings based on 645 Verified Reviews

4.2 out of 5
88% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Pool

Posted Feb 19, 2018
We can for the pool and hot tub. Pool could have been a little warmer. Both could use a cleaning. The room was clean and comfortable.
Comment from Hotel Management
Feb 22, 2018 by Dinesh, Hotel Management
Thank you for taking the time to complete our guest satisfaction survey. We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area!
5 out of 5
Recommended
for Everyone
by A verified traveler from Raleigh NC

Family Run Hotel

Posted Jan 15, 2018
I loved our stay. The hotel is run what seemed to a family which brought a unique family establishment feel to a chain hotel. They were courteous and ontop of everything.The place was cozy and in great conditions. The lady who cleans the rooms was so fast we didn't see her go in and out. We came back in our room after breakfast and... clean! I will definitely recommend the Hilliard/ Columbus Country Inn to anyone in the area looking for a quiet family friendly place to stay .
Comment from Hotel Management
Feb 22, 2018 by Dinesh, Hotel Management
Thank you for taking the time to complete our guest satisfaction survey. We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 24, 2017
Not far from Casino was convenient.Clean rooms and nice hot tub snd pool.
Comment from Hotel Management
Dec 26, 2017 by Dinesh, Hotel Management
Thank you for taking the time to complete our guest satisfaction survey. We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 23, 2017
My last night at this hotel which I’ve come to know as my home away from home became my first unpleasant night. Apparently there were repairs scheduled for that evening around the hotel. The workers obviously weren’t informed that there were still guests in certain rooms. Luckily my security lock was in place as they tried to enter the wrong room, my room. They were also very loud throughout the hallway playing music and yelling back and forth down the hall to each other. First call to the front desk went unanswered. Second call the clerk answered and said she would take care of the problem. She did, I heard her talking to the crew outside my room. Problem was resolved and I eventually got to sleep. Other then that this hotel has been superior in price and quality.
Comment from Hotel Management
Dec 26, 2017 by Dinesh, Hotel Management
Thank you for taking the time to complete our guest satisfaction survey. On behalf of our entire staff at Country Inns & Suites we apologize for the concerns you shared about your experience at this hotel and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 20, 2017
Staff is very friendly and helpful. The rooms are always clean and pest free.
Comment from Hotel Management
Dec 26, 2017 by Dinesh, Hotel Management
Thank you for taking the time to complete our guest satisfaction survey. We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 12, 2017
It was very nice. Enjoyed. We stay every year there. They are really awesome people. And the place is very clean
Comment from Hotel Management
Dec 26, 2017 by Dinesh, Hotel Management
Thank you for taking the time to complete our guest satisfaction survey. We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 2, 2017
The room was clean. Even with cold November temperatures, we had to turn the air conditioning on in our room to be comfortable to sleep. I think it had more to do with the location of the room since the rest of the hotel was comfortable in temperature. The location is close to food and shopping.
Comment from Hotel Management
Dec 7, 2017 by Dinesh, Hotel Management
Thank you for taking the time to complete our guest satisfaction survey. We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 2, 2017
Always a pleasure staying at this hotel. Close to work and very clean. Affordable prices.
Comment from Hotel Management
Dec 7, 2017 by Dinesh, Hotel Management
Thank you for taking the time to complete our guest satisfaction survey. We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area!
5 out of 5
Recommended
for Everyone
by A verified traveler from spencer,In

Nice and clean

Posted Dec 1, 2017
Pros: clean,good,good breakfast,good price.
Location: The traffic is not bad were it is.Easy in and out.Can get downtown very Quickly.Shopping and restaurants just north.
Stayed the weekend there.I was in town for an event at the state fairgrounds.This place has easy access to I-70 to 670 to 71.They have a very good rate and nice breakfast also very clean.I will stay there next time in Columbus.
Comment from Hotel Management
Dec 7, 2017 by Dinesh, Hotel Management
Thank you for taking the time to complete our guest satisfaction survey. We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area!
5 out of 5
by Nicole

Posted Nov 27, 2017 on Hotels
A little out of the way from where I was in Columbus, but couldn't have chosen a better place. Signage could be a little better as it took a bit to find the entrance, but the service was great.
Comment from Hotel Management
Nov 30, 2017
Thank you for taking the time to complete our guest satisfaction survey. We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area!