Ratings based on 377 Verified Reviews

3.9 out of 5
82% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Columbus West Hilliard OH

Great hotel

Posted Nov 19, 2017
Was extremely pleased with the front desk attendant Adam. Very accommodating.. helped with a cab and even called for us. Whenever he saw us asked if he could help with anything...he is a great asset.
Comment from Hotel Management
Nov 21, 2017 by General Manager , Hotel Management
Thank you so much for taking your valuable time to provide us your valuable feedback. We are so happy to hear you really enjoyed all amenities what hotel have to offer to our valuable guests. At La Quinta Inn and Suites we believe in excellent service and clean comfortable stay and work really hard to deliver same experience to all our valuable guests. Thank you recognizing our effort to provide memorable experience to our guests. Please come back soon , team at La Quinta Inn & Suite Columbus/ Hilliard is waiting. Thank You
1 out of 5
by A verified traveler

Posted Nov 10, 2017
Not what I had expected - I have stayed at this hotel in other areas and it was much cleaner- this clearly is an older hotel. Paint was chipped in the room - the sheet was too short for the bed - it kept coming off through the night - the bed pad was lumpy and the room was VERY dark - even with all of the lights on.
Comment from Hotel Management
Nov 12, 2017 by General manager , Hotel Management
I appreciate you taking the time to tell us about your experience at La Quinta Columbus West - Hilliard. Your satisfaction and continued trust in La Quinta Inn and Suites are our top priorities. I look forward to showing you that we’re working hard to make sure each visit meets your expectations and our high standards. Thanks again for your time, and we look forward to seeing you again soon. Sincerely,
3 out of 5
Recommended
for Everyone
by A verified traveler

Convienient Location

Posted Oct 22, 2017
Easy to get to - quick on/off interstate. Nice - but, slightly dated, could use a re-fresh.
Comment from Hotel Management
Nov 21, 2017 by General Manager , Hotel Management
I appreciate you taking the time to tell us about your experience at La Quinta Columbus West - Hilliard. Your satisfaction and continued trust in La Quinta Inn and Suites are our top priorities. I look forward to showing you that we’re working hard to make sure each visit meets your expectations and our high standards. Thanks again for your time, and we look forward to seeing you again soon. Sincerely,
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice, clean place

Posted Oct 9, 2017
Nice overnight stay and a clean updated room. Would stay again in while in the area.
Comment from Hotel Management
Nov 12, 2017 by General Manager , Hotel Management
Thanks for your feedback! I’m pleased to hear that you had such an enjoyable stay at Columbus West - Hilliard La Quinta. Our team looks forward to providing you with exceptional service in the future. It’s our commitment to serve our guests to our best ability and hope to always exceed your expectations. We’ll see you soon. Sincerely,
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 18, 2017
Easy check in. Friendly staff. Clean room. Comfortable bed. Location is nice. Have stayed before and will stay again if needed.
Comment from Hotel Management
Nov 12, 2017 by General Manager , Hotel Management
Thanks for your feedback! I’m pleased to hear that you had such an enjoyable stay at Columbus West - Hilliard La Quinta. Our team looks forward to providing you with exceptional service in the future. It’s our commitment to serve our guests to our best ability and hope to always exceed your expectations. We’ll see you soon. Sincerely,
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to family

Posted Aug 30, 2017
Chose this hotel due to its location. Impressed with the overall condition of our room. Clean, comfortable and quiet. Close to our family. Don't know about the breakfast as we never were up and around in time, closed at 0900. Lots of food options and shopping close by. We will stay here again.
Comment from Hotel Management
Sep 3, 2017 by General Manager, Hotel Management
Thank you so much for taking your valuable time to provide us your valuable feedback. We are so happy to hear you really enjoyed all amenities what hotel have to offer to our valuable guests. At La Quinta Inn and Suites we believe in excellent service and clean comfortable stay and work really hard to deliver same experience to all our valuable guests. Thank you recognizing our effort to provide memorable experience to our guests. Please come back soon , team at La Quinta Inn & Suite Columbus/ Hilliard is waiting. Thank You
5 out of 5
by Nancy C

Posted Aug 24, 2017 on Hotels
Comment from Hotel Management
Sep 3, 2017 by General Manager, Hotel Management
Thank you so much for taking your valuable time to provide us your valuable feedback. We are so happy to hear you really enjoyed all amenities what hotel have to offer to our valuable guests. At La Quinta Inn and Suites we believe in excellent service and clean comfortable stay and work really hard to deliver same experience to all our valuable guests. Thank you recognizing our effort to provide memorable experience to our guests. Please come back soon , team at La Quinta Inn & Suite Columbus West- Hilliard is waiting. Thank You
5 out of 5
by Erik

Posted Aug 17, 2017 on Hotels
Comment from Hotel Management
Sep 3, 2017 by General Manager, Hotel Management
Thank you so much for taking your valuable time to provide us positive feedback. We are so happy to hear you really enjoyed all amenities what hotel have to offer to our valuable guests. At La Quinta Inn and Suites we believe in excellent service and clean comfortable stay and work really hard to deliver same experience to all our valuable guests. Thank you recognizing our effort to provide memorable experience to our guests. Please come back soon. Team at La Quinta Inn & Suite Columbus/ Hilliard is eagerly waiting for you. Thank You
4 out of 5
by Eugene

This traveler left a rating score only Posted Aug 14, 2017 on Hotels
5 out of 5
by Melody

Great pet friendly and all round hotel ***

Posted Aug 8, 2017 on Hotels
Great hotel and great location! We stay here every year when we drive from St. Louis to upstate NY, because it is pet friendly, but even if it wasn't, we would stay here because of the clean rooms, great beds and great service!
Comment from Hotel Management
Aug 15, 2017
We really appreciate for taking your time to provide us your valuable rating Ken. We are thrilled to know you had pleasant experience and enjoyed your stay recently at our specious guest rooms at La Quinta & Suites Columbus West/Hilliard location. We are committed and work with passion everyday to make sure all our valuable guests have enjoyable experience. I will make sure to share your positive review to all team members. Please visit us again when you back in town. Thank you