Ratings based on 367 Verified Reviews

4.0 out of 5
83% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice, clean place

Posted Oct 9, 2017
Nice overnight stay and a clean updated room. Would stay again in while in the area.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 18, 2017
Easy check in. Friendly staff. Clean room. Comfortable bed. Location is nice. Have stayed before and will stay again if needed.
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to family

Posted Aug 30, 2017
Chose this hotel due to its location. Impressed with the overall condition of our room. Clean, comfortable and quiet. Close to our family. Don't know about the breakfast as we never were up and around in time, closed at 0900. Lots of food options and shopping close by. We will stay here again.
Comment from Hotel Management
Sep 3, 2017 by General Manager, Hotel Management
Thank you so much for taking your valuable time to provide us your valuable feedback. We are so happy to hear you really enjoyed all amenities what hotel have to offer to our valuable guests. At La Quinta Inn and Suites we believe in excellent service and clean comfortable stay and work really hard to deliver same experience to all our valuable guests. Thank you recognizing our effort to provide memorable experience to our guests. Please come back soon , team at La Quinta Inn & Suite Columbus/ Hilliard is waiting. Thank You
4 out of 5
by Natalie

Surprisingly Clean

Posted Jul 17, 2017 on Hotels
The bed was comfortable and the room clean. A bit noisy as it seemed sound carried easily through the walls and doors.
3 out of 5
by Mark

Was ok

Posted Jul 17, 2017 on Hotels
Air didn't work very well in room 316
Comment from Hotel Management
Sep 3, 2017 by General Manager, Hotel Management
We appreciate you taking the time to tell us about your experience at La Quinta Columbus West - Hilliard. Your satisfaction and continued trust in La Quinta Inn and Suites are our top priorities. I look forward to showing you that we’re working hard to make sure each visit meets your expectations and our high standards. Thanks again for your time, and we look forward to seeing you again soon and provide us one more chance to see difference. Thank You
4 out of 5
by A verified traveler

Would stay here again.

Posted Jul 15, 2017 on Hotels
Staff were really friendly! Had alot of people milling around outside of the front of the Hotel late in the evening.
4 out of 5
by Alexander

Family trip

Posted Jul 14, 2017 on Hotels
Good stay
4 out of 5
Recommended
for Everyone
by A verified traveler from Ohio

Nice stay.

Posted Jul 10, 2017
Cons: A different coffee maker or a second one. A couple times I had to come back while it was brewing and not even with a big crowd of people.
Location: Great location, lots of shopping and restaurants close by and also right off the highway.
Very clean, even with pets allowed. Nice friendly staff. Would recommend and planning on staying there again if we play ball in Columbus next summer.
Comment from Hotel Management
Jul 12, 2017 by General Manager , Hotel Management
Thanks for your feedback! I’m pleased to hear that you had such an enjoyable stay at Columbus West - Hilliard La Quinta. Our team looks forward to providing you with exceptional service in the future. It’s our commitment to serve our guests to our best ability and hope to always exceed your expectations. We’ll see you soon. Sincerely,
3 out of 5
by Christopher

Tough to get a good nights sleep.

Posted Jul 10, 2017 on Hotels
Very friendly staff. Clean and comfortable. We were on the second floor, which you can hear everything happening above on the third floor, making it difficult to get a good nights sleep. I talked to others who were having the same issue. First time staying at a LaQuinta. Probably will never again due to this issue.
Comment from Hotel Management
Sep 3, 2017 by General Manager, Hotel Management
appreciate you taking the time to tell us about your experience at La Quinta Columbus West - Hilliard. Your satisfaction and continued trust in La Quinta Inn and Suites are our top priorities. I look forward to showing you that we’re working hard to make sure each visit meets your expectations and our high standards. Thanks again for your time, and we look forward to seeing you again soon. We are taking your suggestions very seriously and will continue to improve in batter placements of sports group in future that caused noise issue during your stay. Thank You
5 out of 5
by Robert

Vac

Posted Jul 7, 2017 on Hotels
Room was great everyone was very helpful ,pool was clean, room was clean . Will stay there again if I ever come that way.
Comment from Hotel Management
Sep 3, 2017 by General Manager, Hotel Management
Thank you so much Tina for taking your valuable time to provide us positive feedback. We are so happy to hear you really enjoyed all amenities what hotel have to offer to our valuable guests. At La Quinta Inn and Suites we believe in excellent service and clean comfortable stay and work really hard to deliver same experience to all our valuable guests. Thank you recognizing our effort to provide memorable experience to our guests. Please come back soon , team at La Quinta Inn & Suite Columbus West - Hilliard is waiting. Thank You