Thanks Gregory for your review.

Thanks Francisco for your review!

Thank you Jesus for your review!

Thanks Long for staying with us and for your review!

Thanks Margie for your review.

Thank you Juan!

Thanks Win for your review

Hi Matin, You are free to give any rating rating you like. On and off we get very arrogant, bad mouth people like you. Usually because they are unstable themselves they tend to damage in rooms. Similar behavior happened few weeks ago, and we had to charge 800 to cover damages.

Thank you Leslie!

Thanks for your review.

Thank you!

Thank you Priscilla!

Thanks Cassandra for your review!

Thank you Meredith for sharing your feedback. We are taking actions based on your comments.

Thank you Jocelyn

Thanks Saul for your review. Yes, it is very convenient to reach to hotel.

Thanks Victor for your review. We highly appreciate it.

Thank you Janeth!

Hi Denisse, Please share what went wrong. Your feedback is very important to us. We strive to provide superior guest experience and we are sorry as we did not meet your expectations. Hope you will give us an opportunity to better serve you in near future.

Thank you Mary!

Hi Lauren, Sorry for the inconvenience but being disrespectful and threatening office staff will not be tolerated.

Thank you Michael for your review.

Thank you Jesus!

Thank you Alysa!

Thank you Aida! See you again :)

Thank you Diana!

Thanks Alberto for your review. We highly appreciate it.

Thanks Julie for your review.

Thank you Juan!

Thank you Jerome. See you again!

Thank you Michelle!

Steve, Thank you for taking the time to tell us about your experience with us. Your feedback is very important to us. We strive to provide superior guest experience and we are sorry as we did not meet your expectations. Please share your concern and hope you will give us an opportunity to better serve you in near future.

Thanks Robert for speaking to us about your review.

Thanks for sharing your comments regarding your recent stay with us. We apologize inconvenience.We hope that your next visit will be better.

Mark,Thank you for taking the time to tell us about your experience with us. Your feedback is very important to us. We strive to provide superior guest experience and we are sorry as we did not meet your expectations. Rest assured appropriate measures will be taken to address the problem and prevent future occurrence. We appreciate you for sharing your concern and hope you will give us an opportunity to better serve you in near future.

Thank you James!

Thank you Wilfredo!

Thank you Christina! See you again.

Thanks for your review Sam!

Thanks for sharing your review with us. We hope that your next visit will be better.

Thanks for your review, we highly appreciate it.

Thanks Jinny for your review. We will convey your message to our staff.

Thanks for your review

Thanks for your response Alex

We do have non-smoking rooms.You had cancelled reservation, you did not even stay.

Thank you Karen!

Hi Gabriella. Seems like you are confused. Your relative came to check-in using your user name. I think by mistake he did reservation using your name. He couldn't check-in on your name. I asked him to cancel reservation, which we can't do from here, he has to do from his end, suddenly he got mad and started saying bad words. You can't blame customer service and management for your mistake.

Joseph,Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better.

Thank you Joseph!