Ratings based on 503 Verified Reviews

4.2 out of 5
89% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 15, 2018
Pros: Spacious and friendly service desk attendant.
Cons: Make sure room is not musty smelling.
Carpet did not appear to have been vacuumed recently. The room had a very musty smell and it was a little hard to breathe so had to get air freshener from the service desk to stay in the room.
5 out of 5
Recommended
for Everyone
by A verified traveler from Ottawa Canada

GOOD HOTEL to EXPERIENCE GALVESTON

Posted Mar 30, 2018
Very nice lobby and rooms. We took 2 rooms prior to a cruise the next day, but would certainly consider this hotel for a longer stay in Galveston. Close to the beach & close enough to historic Downtown Galveston (The Strand) yet far enough away from the bulk of the commercial tourist restaurants & establishments etc.
4 out of 5
Recommended
for Everyone
by A verified traveler from Houston

Hotel not bad. Close to beach.

Posted Mar 17, 2018
Overall ok. Staff friendly, gave kids delicious cookies as welcome gifts. Room offers basic amenities but also a microwave! Our room had 3 broken drawer handles I had to keep warning my son not to play with to avoid hurting himself. Bathtub had rust. Sink wouldn’t drain well. Breakfast ok, but lines long. Even after 30 minutes couldn’t get three waffles made for family. Understaffed kitchen ran things slowly. Checking in was slow because training new staff and only one machine was open to do such. Walking distance from beach. Sofa bed was broken and had too thin mattress. Kids could feel springs and was dangerous.
4 out of 5
Recommended
for Everyone
by A verified traveler from Ontario, Canada

Nice Hotel, but not close to much

Posted Feb 26, 2018
Pros: Clean, nice room, by the beach
Cons: More staff
Location: Beach and movie theater, but thats about it
Hotel was quite nice but were understaffed during our stay. They tried their best but they need more than one person cleaning and one doing everything else.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 26, 2018
Hotel was a great location, however check in was not very convenient or smooth.
4 out of 5
Recommended
for Everyone
by A verified traveler

nice hotel,close to everything,

Posted Feb 26, 2018
Pros: the bed was great and the pillow were the best
Cons: Would like to see another handicap bar in the bathroom on back wall.
Location: Enjoy being able to see the beach..enjoyed going to Moody Gardens. enjoyed closeness to the beach. .
check in went very smooth. enjoyed the fresh cookies. The breakfast was huge. Hot foods were hot. checking out was quick. Enjoy talking with Jess on days,super nice.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Jan 23, 2018 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 18, 2018
It was a good hotel in a good location. We were waiting on a package to arrive and they let us know as soon as it arrived they were awesome.
5 out of 5
Recommended
for Everyone
by A verified traveler from Iowa

traveling through

Posted Jan 17, 2018
Pros: everything good, clean and reasonable rate
Location: only slept there and then on down the road
front desk very friendly and accommodating, room clean
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 15, 2018
Nice and clean. Bad wifi though. Would stay again.