In forty years of traveling this was my worst experience. When I got to the hotel there was no office there. So I went across the street to restaurant to ask if they new anything about the hotel. as it turned out the waitress had something to do with the hotel. When I told her I had a reservation she said that I did not. She then made a call to someone and she said she could give me a room. When I inspected the room there were no towels any where. There was a tiny ac unit in the window which would have worked ok, but one of the crank out window would not close. In the morning I took off a bed sheet to use as a towel in order to take a shower. Surprise, not only was there no hot water, but there was no water, for a shower, sink or toilet. my search went on for an office, but there was none, and the restaurant across the street was closed. So there I was, hot, sweaty and there were no other hotels anywhere on that side of the island with a vacancy. I ended up continuing on my day and finally found a place to stay that night. Oh.... I was quoted 100 for the room on this site, but was told I had to pay 110 to the waitress at the restaurant.