Nice hotel in a great location. Reception staff were very welcoming and hotel looks very attractive inside. Mixed feelings though. Service in the Grosvenor Bar was a bit slow mainly because it was very popular and did not have enough staff, particularly in the evening. Waited 35 minutes for our bottle of wine to come to our dinner table on Saturday evening.
Most disappointing was our twin room which although beautifully clean, was way too small for two adults to share. If one person was sitting at the dressing table the other could not pass. The chair was too wide to fit under dressing table. No table in room to sit at as room too small. Really should be a single room.
Traveller from Edinburgh
Located in London City Centre, this hotel is within a 15-minute walk of Victoria Palace Theatre, Buckingham Palace, and St …More
Was upgraded on arrival. Terrific base for theatre weekend and in easy reach of many top London attractions and shops, restaurants and pubs Lots of nice touches - complimentary mineral water, coffee and speciality teas and cookies
Staff friendly and professional
Traveller from Glasgow
Located in Soho, this hotel is within a 10-minute walk of Royal Opera House, King's College London, and Covent Garden. The …More
A true 5dtar hotel in the heart of London . 3 minute walk from Oxford Street and 5 minute walk from Edgeware Road.
Professional and friendly staff . Clean and comfortable rooms with super comfy beds. Tea and coffee making facilities in the room, hairdryer ,torch,mini bar ,iron and ironing board.
Traveller from DK
Located on lovely Portman Square, north of Mayfair, this hotel is 1 block from Oxford Street and 3 blocks from London's Hyde Park.More
The hotel overall was ok. It was centrally located and within walking distance to nearest metro. The room was very basic and the free breakfast was ok. Staff were very pleasnt and helpful. The room was a bit cramped, but I could live with it. Generally a good experience.
Traveller from uk
Located in Marylebone, this hotel is within a 5-minute walk of Royal Academy of Music and Madame Tussaud's Wax Museum …More
Stopped on the top floor, wonderful city view, used the pool and had a massage in the spa.
I even got a phone call from the hotel saying I had left a pair of glasses in my room that I had forgotten and that they would keep them in the safe until I come to collect them !
Located in London City Centre, this luxury hotel is within a 10-minute walk of The British Museum and Russell Square. King's …More
Unfortunately the reception staff misunderstood our plans and booked our early morning call for 5.10 instead of 5.30 and booked our taxi for 6.50 instead of 6.15. This could have been a disaster as we're catching an early Eurostar.
Located in London City Centre, this hotel is steps from Russell Square and The British Museum. University of London and Royal …More
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