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Reviews of Aquabello

3.5 out of 5
Aquabello
Oude Diksmuidsestraat 22b, Roeselare

Reviews

7.8

Good

Rating 10 - Excellent. 15 out of 48 reviews" "
Rating 8 - Good. 19 out of 48 reviews" "
Rating 6 - Okay. 8 out of 48 reviews" "
Rating 4 - Poor. 2 out of 48 reviews" "
Rating 2 - Terrible. 4 out of 48 reviews" "

8.8/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Belteshazzar

Stayed 1 night in Aug 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing super friendly staff
Stayed 1 night in Dec 2022

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

8/10 Good

MARGARET

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The rooms were very modern with quality furnishings.
Stayed 1 night in Sep 2022

10/10 Excellent

shimon, Lakewood

Business traveler
Liked: Cleanliness, staff & service
Quite area, very clean and very accommodating on late arrival.
Stayed 1 night in Mar 2022

8/10 Good

Lorenzo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

8/10 Good

Jean-Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice Personel was top. A place to be and it's very queit.
Stayed 2 nights in Oct 2019

6/10 Okay

Ignacio

Liked: Cleanliness, property conditions & facilities, room comfort
Average stay, we prefer other B&B in the area
Overall an average stay. We were expecting some high level commodities but the room was really minimalistic. The room was really clean but a strange "cleaning products" smell was present during our stay of 18 hours. Breakfast is Ok, with home made omelette and good quality products but don't expect a huge variety. We were mainly disappointed by the service: Although the lady wasn't particularly rude she didn't make you feel really welcome... part of it may be due to language issues (I believe her mother language is Flemish and she might have misunderstood some of my French Latin accent comments) but for sure there is also a partial lack of hospitality. As an example, we asked if we could use the sauna/jacuzzi the day after our arrival and she replied that it was not included in our booking and that we should have booked the service 2 weeks in advance. The day after we left around 11:30, nobody had used these services (there are only 2 rooms and the other visitors left before us) and we were the only car in the parking... She didn't propose to show us the premises and didn't explain the possible additional services for a future visit... As I said, we had a clean quiet stay (located in a very small village with no restaurants near) between Brugges and Courtrai but we were expecting more charming personnel and a little more in general for the price and the high standard that we had seen in the spa photos
Stayed 1 night in Dec 2018

10/10 Excellent

chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
aquabello
great, clean friendly service...5 star!
Stayed 1 night in Nov 2018

8/10 Good

Maria Isabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice place, clean and quiet.
nice place, very clean and quiet
Stayed 1 night in Nov 2018

8/10 Good

John, Barnsley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, quite clinical in appearance. Nothing nearby open past 6pm.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Good for short stay
Kind staff, good price / quality.

6/10 Okay

sas, canada

Liked: Cleanliness, property conditions & facilities, room comfort
Beautiful and quiet but expect extra charges
The Aquabello is a small 2 room bed and breakfast (even though there is an extra fee for the breakfast part). It appears that the main business is the spa (which will cost more than the room) and are not included in the price of the bed and breakfast....or just the bed. The Aquabello is very beautiful including the room. A large comfy bed, flat screen tv and mini fridge are inc in both rooms, but only one of the rooms has a bath tub. I did enjoy my stay there and would recommend it to others as long as they are aware that nothing is inc with the room. No breakfast, no hot tub and no pool. The staff were very friendly with us after they found out we were Canadian, but it could have been because of the confusion with the extra charges to access the facilities at the Aquabello. We also found our room door left wide open one day while they were cleaning it.....but there was no one inside of it.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good modern hotel
A little difficult to find as the hotel is tucked away down a side street. Its location is very handy due to the nearness of major roads. One quibble- the lack of bedside reading lamps! Otherwise ok

8/10 Good

niko451, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Clean, Very Relaxing
Warm welcome, and very relaxing atmosphere (it is a spa setting, after all). Would definitely go back. About 4KM from the sleepy town of Roeselare, where there are plenty of restaurants (hotel area is a bit remote).

6/10 Okay

Leon, South Africa

Liked: Cleanliness, property conditions & facilities, room comfort
The health spa facilities were all fully booked du
I was there to visit Bruges which is twnety five minutes away by suburban train. i would have preferred something nearer. the location of the Hotel is in a very dull part of a very dull town.

4/10 Poor

Debra

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Not as expected
Whilst the room could be considered 'boutique in style' it was let down severely because there was no window. It was very claustrophobic and felt like an after thought or that they had an excess of treatment rooms and decided to turn it into a guest bedroom. The room was clean but the separate toilet and bathroom did not have ventilation. The reception was not manned and once buzzed through into the reception area we were left waiting for several minutes for someone to appear, the reception area looked like a health club lobby so we were not sure we was in the right area! The host was not especially welcoming though this could have been a language issue. Overall, I would not return and indeed recommend for more than an overnight stay.

10/10 Excellent

Vincent

Stayed 1 night in Oct 2023

8/10 Good

Flavio

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Scarsa aerazione e luce
Purtroppo la stanza non è dotata di finestre ma solo di un lucernario di modeste dimensioni
Stayed 1 night in Oct 2023

10/10 Excellent

Joost

Stayed 2 nights in Jul 2023

8/10 Good

Roger

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2022

6/10 Okay

Philippe

Disliked: Room comfort
Stayed 1 night in Oct 2022

8/10 Good

Roger

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel
Always a good experience
Stayed 3 nights in Sep 2022

8/10 Good

jean pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
expérience interessante et surprenante
Stayed 1 night in Aug 2022

2/10 Terrible

saloua

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022
Response from Dieter on Mar 22, 2022
Beste, spijtig dat jullie bezoek is tegengevallen. Mochten jullie ooit nog eens willen terugkomen dan gaan we er alles aan doen om jullie toch tevreden te stellen Mvgr. Dieter

10/10 Excellent

Marco

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from Dieter on Jan 25, 2022
Dank voor de mooie score ! Mss tot binnenkort nog eens Mvgr. Dieter

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

10/10 Excellent

Roberto

Stayed 1 night in Jan 2021

8/10 Good

Verified traveler

Stayed 1 night in Aug 2020

8/10 Good

Edwin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had het verblijf geboekt vanwege de spa faciliteiten maar die blijk je te moeten reserveren en zijn dan exclusief/prive te boeken. Dat wist ik niet en dat was een teleurstelling na 500km in de auto was ik wel aan een beetje ontspanning toe. Kamer was verder prima.
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness
Twin Peaks II
Hotelli mainostaa uima-altaan kuvalla, se ei kuitenkaan ole hotellivieraiden käytössä ilman lisämaksua eli sauna sekä uinti maksavat 120 euroa. Varasin huoneen lähinnä uima-altaan vuoksi. Hotellissa kummallinen tunnelma, kuin jossain vieroituslaitoksessa. Huone oli siisti ja ok, mutta en toista kertaa tähän hotelliin menisi.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

2/10 Terrible

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Froid
Personnel ne parle ni français ni anglais sauf la personne du matin, petit déjeuner non servi, accueil froid et impersonnel
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2019

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Mar 2019

10/10 Excellent

amelie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
super
Stayed 1 night in Feb 2019

10/10 Excellent

theo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

8/10 Good

leo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
goed onderkomen
verblijf was prachtig alleen je kon niet naar buiten kijken
Stayed 1 night in Jan 2018

10/10 Excellent

leo

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
het leek wel een gevangenis of een hospital
De kamers waren erg zelfs bijzonder goed en netjes maar er waren geen ramen om naar buiten te kijken. geen instruktie om de tv aan te zeten
Stayed 1 night in Jan 2018

8/10 Good

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern design hotel
Prima nieuw luxe hotel,ruime kamer met nette persoonlijke bediening.Goed ontbijt Zeer rustig gelegen (einde van de straat).Nadeel:Raam ging niet open en zilvervisjes in de douchebak.
Stayed 1 night in Nov 2017

2/10 Terrible

GREGORY

Liked: Cleanliness
Disliked: Staff & service, room comfort
Je déconseille
Je déconseille fortement cet établissement pour de multiples raisons. Bien que semblant très moderne à priori, l'hôtellière semble très inexpérimentée dans le métier. L'expérience a pour ma part été très désagréable. Au niveau communication: très compliqué: l'hôtellière ne parle ni français ni anglais. Elle m'a raccroché au nez la première fois que je l'ai appelé quand elle m'a entendu parler français. Il a fallu insister. J'ai raté ma première des deux nuits d'affaires prévues et au téléphone, elle semblait me dire que la première chambre ne serait pas facturée. Que néni, j'ai bien été aussitôt prélevé sur mon compte. Il faut payer immédiatement en arrivant à l'hôtel par ailleurs, ce qui n'est pas agréable du tout. Concernant le spa, visiblement il faut réserver pour y accéder. Je trouve cela plutôt étrange. Bref, les places sont limitées... le petit-déjeuner est à 15 euros, l'hôtellière ne fait pas l'effort de le servir après 7h et n'est pas arrangeante du tout pour la clientèle d'affaires. Les alentours sont pauvres en restaurants. L'hôtel est difficile à localiser, j'ai tourné pas mal de temps dans le coin. L'adresse n'est pas tout à fait exacte sur le site internet. La chambre semble bruyante (était-ce le spa de nuit?). Bref un bruit de fond persistant. Enfin, l'hôtelière est presque stressante: pour avoir la facture de la nuit, ce fut le parcours du combattant (de multiples questions: numéro de téléphone, adresse, adresse mail...)...

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
sehr ruhiges Hotel
es sind nur 2 Zimmer vorhanden, aber diese sehr schön modern eingereichtet

6/10 Okay

JOSE LUIS, Madrid

Liked: Property conditions & facilities
Disliked: Staff & service
Un hotel de citas
Más que un hotel parece un LUGAR DE CITAS. Para ir con amantes. La persona de recepción MUY DESAGRADABLE. Nerviosa y hablando mal. Un hotel donde todas las habitaciones tienen solamente cama de matrimonio. No es un hotel para tener en una página de mayorista. No se lo recomiendo a nadie. A no ser que vallas con un ligue. Nosotros NO NOS QUEDAMOS.

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Not so good, very small with only two rooms. Breakfirst was not included event though my order confirmation said so. Spa was closed, had to be ordered four days in advance. Breakfirst was not available before 8,00. Located a bit off centre with no restuarants nearby.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel merdique !!!
Pas d'accès a la piscine et au jacuzzi (pas mentionné ds l'annonce), personnel pas très accueillants. Chambre sombre petite fenêtre... Vos mieux trouver autre chose !!!

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
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