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Reviews of Ostend Hotel

3 out of 5
Ostend Hotel
Londenstraat 6, Ostend

Reviews

8.2

Very Good

Rating 10 - Excellent. 50 out of 159 reviews" "
Rating 8 - Good. 72 out of 159 reviews" "
Rating 6 - Okay. 29 out of 159 reviews" "
Rating 4 - Poor. 5 out of 159 reviews" "
Rating 2 - Terrible. 3 out of 159 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2021

10/10 Excellent

gary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel good for families
great for families, 2 mins walk to beach. Near restaurants shops etc
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good position. Bit noisy. Rooms fine but small. No comfy chair.
Stayed 7 nights in Aug 2019

10/10 Excellent

Whitney, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
Great location and staff. I loved my time here and thanks to the great staff we found excellent mussels nearby.
Stayed 2 nights in Jul 2018

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
worn down hotel rooms
the hotel had a great location and a fairly updated lobby area. The room however (family room), was very outdated with chipped paint and run down bathrooms. Breakfast was ok with a variety of food options

8/10 Good

Peter, Cleethorpes, UK.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel
The hotel reception staff are welcoming and friendly. The rooms are a good size and beds comfortable. The bathroom is a good size. Breakfast is continental and very well presented. Overall a very good 3 star hotel.
Stayed 1 night in Oct 2017

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, room comfort
The good, bad and ugly in Ostend
1. Hotel did not want to accept any cards other than Visa or cash despite what I was led to believe by Hotels.com website. Also I was asked to pay at check in rather than at checkout as is normal 2. The room and bathroom were small and smelly and definitely not value for money. This was in great contrast to the bright and well furnished reception area 3. The staff appeared unfriendly, unhelpful and uninterested in fielding queries or complaints, basically trying to suggest "we have other more important local people or groups to look after". This was very strange for this part of the normally hospitable Belgian region 4. The breakfast was excellent and plentiful. 5. There was an evening meal possible at the hotel restaurant but no one told us about it and the opening times. Also that it was necessary to book at least one day before to get served on the following day. Not helpful at all if staying for one night only and not wanting to go out exploring other restaurants 6. The hotel is not on seaside but fairly near it and within short distance to shops and town centre

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Ostend
Have visited this hotel many times - always try to book it when I travel to Belgium. I love the friendly atmosphere and fresh clean rooms. We had a room this time on the main street and unfortunately it was a bit noisy because we had the windows open before of the hear and there were lots of people walking past (and the streets seem to echo). Apart from that we had a fantastic time.

10/10 Excellent

lawrence, gloucester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
group weekend
it was very good and it suited us all very well clean and comfortable rooms little small but it did not matter.

2/10 Terrible

Glenn, Oxfordshire

Disliked: Cleanliness, property conditions & facilities, room comfort
Awful
From the moment we entered the hotel, we were disappointed. The hotel has a decaying fish smell, is a bright overpowering pink colour on the floor we stayed. We were unable to eat breakfast as the overpowering smell did not evoke an apetite. Their was no parking and we had to pay an astronomical price to park overnight. There is sadly nothing positive about my stay and I will not recommended this hotel to anyone.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
HALLOWEEN
AS USUAL A GREAT STAY, GOOD HOTEL WITH FRIENDLY AND HELPFUL STAFF

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service

8/10 Good

bluepastures, Chelmsford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large hotel in central Ostend
Probably the biggest in central Ostend, the largest resort (along with Knokke) on the Belgian coast. Ideally located off any main roads, so no road noise audible. Wide variety of breakfast selection, but would recommend going when opens at 0800 as does get extremely busy. Free wifi is only available in lobby and bar, though can pay to have in room (I just used it in the bar). Bar opens until midnight everyday and seems reasonably priced with a good selection of Belgian beers on tap. Both rooms and the bathroom are moderately large. No tea or coffee in rooms but that is a rarity in anything but the 4 or 5 star hotels on mainland Europe.

8/10 Good

Dave, Quebec

Liked: Cleanliness, staff & service
Very economical hotel near the centre of the city.
You can't beat the location, about a 15 minute walk from the train station and right off the fisherman's wharf area. Loads of excellent restaurants, five minutes to the beach, decent breakfast included. The room as absolutely basic and no air conditioning, which wasn't a problem while I was there, as there seem to be cool breezes of the North Sea. It was clean and the washroom was fine. Spent most of my time exploring as many pubs and restaurants as I could while wandering around the fine beach area. Close to the train and 15 minutes to Bruges, but take the time to see what Ostend has to offer, and you won't be disappointed.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Run down hotel
Hotel in need of decoration. Staff not particularly helpful or friendly. When we checked in we were assigned rooms & they were smoking rooms-- no- one asked our preference. Shower head was broken, pillows very hard. Very dissappointing.

10/10 Excellent

BMJ, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
Excellent value for money, great location and efficient staff, would certainly go back again.

8/10 Good

Wayne, Birmingham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value
Good service, great location, comfortable room, friendly staff.

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Great basic, value for money hotel.
Great if you are looking for a good basic hotel in the heart of Ostend, the hotel was very clean, staff were pretty good, the breakfast was okay as well.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Todd

Liked: Staff & service, property conditions & facilities, room comfort

10/10 Excellent

Cliff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Return
Once again we have had an excellent stay in the Ostend everyone friendly and welcoming as usual.

10/10 Excellent

colin, york, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Cliff, FLINT,N WALES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ostend hotel in Ostend
Once again the hotel was very good and the staff very friendly and helpfull

8/10 Good

peter, stevenage

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a very nice hotel, excellent breakfast, very helpfull staff, woulld def stay there again

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ostend Hotel has nice bar
Safari Bar is really nice decor and good music but no clients:(

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ostend Hotels
Excellent Hotel. Would stay there again

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Peter

Traveled with partner
Liked: Cleanliness, staff & service
Düsteres Minizimmer mit kaum Bewegungsmöhlichkeit und kaum Ablage, entsteht keine Urlaubsstimmung Frühstück, Personal und Lage ok
Stayed 4 nights in Apr 2024

10/10 Excellent

Ryo

Stayed 22 nights in Nov 2023

6/10 Okay

Yann

Traveled with family
Liked: Staff & service
Déçu !!
Très déçu pour un hôtel 3*: -l’équipe du personnel impeccable !! - Hotel défraîchi, serviette de douche un peu grisâtre 😔😔 - Pas assez de place de Parking !!
Stayed 3 nights in Oct 2023

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wi waren zeer tevreden. We zouden het hotel zeker aanraden bij vrienden en familie.
Stayed 2 nights in Sep 2023

10/10 Excellent

Ruben

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This cozy hotel with marvellous staff is a gem in the heart of Ostend. It’s location is very central: 15 minutes walk from the train station, 2 minutes to the beach and 5 mins to the shopping street. Breakfast was also more than ok, with lot of choices. The coffee could however have been better. The deluxe room was very spacious and clean. Fantastic stay!
Stayed 2 nights in Aug 2023

10/10 Excellent

Michel

Stayed 2 nights in Aug 2022

10/10 Excellent

Adrien

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super hôtel les gens sont sympathique
Tout était parfait l'accueil super sympathique rien à dire je recommande vivement mais je pense juste qu'il devrais adapté un plus les chambres pour les enfants de 0 à 3 ans genre des petites toilettes une table à langer place de parking mais demandé à l'avance si vous pouvais réserver une place de parking parce que pas beaucoup de place libre.
Stayed 3 nights in Jul 2022

4/10 Poor

Jean

Stayed 2 nights in May 2022

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, room comfort
Goed hotel
Alles was netjes maar tips plein vind ik niet zo hygiënisch. Buiten dit , het ontbijt was zeer verzorgd , vond ik prima
Stayed 1 night in Apr 2022

8/10 Good

Dominic

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2021

10/10 Excellent

Catherine

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
top
un ancien hôtel remis au gout du jour, les chambres familiales sont spacieuses la réception et le personnel est adorable on peut y aller les yeux fermés
Stayed 2 nights in May 2021

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Emplacement top, mais stionnement meme payant difficile à trouver. Dommage pas de bouilloire dans la chambre, pour se faire un thé
Stayed 2 nights in May 2021

8/10 Good

Wendy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Voor herhaling vatbaar!
Aangename ervaring. Dichtbij zee, ideaal voor de kleine kindjes! Vriendelijk personeel, ontbijt was ook lekker!
Stayed 2 nights in May 2021

10/10 Excellent

Verified traveler

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bonne situation, pas trop loin de la gare et proche de la digue. Point positif, vu les mesures covid, deux tables étaient disponibles dans la chambre pour le petit dejeuner et autre repas.
Stayed 2 nights in Apr 2021

8/10 Good

Ann

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Geweldig
Gewoon geweldig en zeer vriendelijk personeel
Stayed 1 night in Apr 2021

8/10 Good

jaouhar

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Leuk hotel met speelruimte voor de kinderen. Verzorgd ontbijt en mooie ruime kamers.
Stayed 2 nights in Apr 2021

10/10 Excellent

steve jean-ma

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Het was geweldig gelijk altijd tot nu toe, alles prima in orde van slaapkamer tot eten!!!
Stayed 2 nights in Oct 2020

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Es war ein schönes Hotel. Sehr nettes und hilfsbereites Personal. Im Zimmer war jedoch nur ein kleiner offener Schrank (zu wenig Platz) für zwei Personen. Das Frühstück war gut, jedoch Ausbaufähig.
Stayed 2 nights in Sep 2020

8/10 Good

Back

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2020

6/10 Okay

Mbizi

Traveled with family
Sejour convenable
Stayed 2 nights in Aug 2020

8/10 Good

Rolf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel voor fijne vakantie
Net hotel, goed gelegen, op wandelafstand van het strand, goed ontbijtbuffetn vriendelijk personeel
Stayed 2 nights in Aug 2020